The dinner was lower than my expectation. The price was really high when compared with the food. We ate in the 360 restaurant. We ordered a meat and it was really good, we ordered the same again and the second was cooked totally different. The second was surprisingly bad, we could not understand how the same food can be this different, as a feedback to the chef. And there is no siders for the meat, you order it seperately. So the meat comes all alone on a plate. I think there should either be some default siders, or yo choose them but it must be served with the meat included in the price. You can order extra sider as you wish. No bread/butter etc served before the dinner, you order that too. It was also hard to communicate with the staff including the therapists in spa. The therapist in the spa could not understand me at all :) However, since they were very kind, we did not make a deal. But for other guests, this may be an issue.

In general the hotel was very beautiful, amazing view, nice room with balcony. Staff was very kind, and there were cute little details like the tea in the room, cute markers for soap :) The hot infinity pool is a very good idea, and they have nice facilities where it is very comfortable to take a shower and get ready in the pool area after you check out. Breakfast was very good too. We were kind of expecting these since the photos looked amazing, and the hotel is high priced. Massage: was average, I was expecting a better one.

Stayed in April 2024

A bit expensive overall

Excellent location. Very attentive staff.

Stayed in April 2024

Their happy hour 2 for 1 drinks are really only 2 half-full glasses. Thus in the end you really only get one drink.

The breakfast buffet was exceptional. We loved that they thought of the little detail i.e. lemongrass oil incense burner and good-night cookies in the room. Sundowners in the late afternoon, lovely!

Stayed in March 2024

Nothing we didn’t like.

We loved the beautiful accomodation and relaxing by the heated pool.

Stayed in March 2024

Long walk distance that was all

Very green but it was a long walk distance

Stayed in April 2024

Unreal location perfect for relaxing and exploring the area. We highly recommend a bike tour with a local guide and a visit at the spa.

Stayed in March 2024

Everything was quality from beginning to end. The staff, the food, the grounds! Highly recommended.

Stayed in March 2024

Amazing location, great staff and. We will definitely come again.

Stayed in March 2024

Nothing

Unfortunately the weather didn't cooperate, we had thick fog and light rain. We did enjoy the place, pool temperature was great, food was gourmet, nightly happy hour made our stay great.

Stayed in March 2024

Despite the fact the hotel has its own excursions they should also explain on request the other trekkings a guest could find out by himself, not focus only on selling. I and my wife have to find it out by ourselves. The hotel guide only focus was selling the hotel packages! The rest of the staff was gentle and nice!

Almost everything!l, except for the thing pointed, not able to spoil the staying.

Stayed in February 2024

We'd have loved to have couple of lounging robes in the room

The view to Hoang Lien Son and down to the ethnic minority tribal villages from Topas Ecolodge were surreal and breathtaking. The perfect temperature at the heated infinity pools make them the perfect place to hang out for happy hour in the afternoon and admire the beauty of Vietnam Northern mountains. Sapa has become so popular and crowded that it discouraged people who have been there before like me to come again, however, Topas Ecolodge locates far away from the crowd, and provides a very relaxing and luxury environment if that's what you're searching for. We also took the 7km trek tour by Topas which was very informative and beautiful. Food was phenomenal too. Thank you for a wonderful stay!

Stayed in February 2024

Nothing

One of the most beautiful hotels that I have ever stayed in! Wonderful luxury from start to end! The most idyllic setting with breathtaking views and excellent service from all the staff! Having 2 horizon pools - one hot and one cold - was so luxurious. Can’t recommend this hotel enough if you want a very special experience!

Stayed in February 2024

The activities provided by the resort can be better.

The location is out of a fairytale, the rooms are beautiful and the views are to die for. Surprisingly resorts aren’t normally great with food, but Topas had some of the best meals we had on our trip.

Stayed in January 2024

Cannot fault anything about our stay.

The day spa treatments were fantastic (during our stay my husband and I sampled 9 different treatments, so we had ample opportunity to assess!). The views were phenomenal from everywhere within the compound - the heated infinity pool afforded some really cool photo ops even in winter and the staff were friendly, professional and accomodating and we loved that they tried to help us with perfecting the complex intonation of their language when we practised ordering in Vietnamese. The turndown service and the little evening treats were a nice touch, as was the evening bonfires, local flute player & happy hour in one of the many bars onsite.

Stayed in January 2024

Stunning accomodation, excellent staff, great activities.

Stayed in January 2024

Not many vegetarian mains options in the restuarants menu.

Overall atmosphere - tranquility and greenary; and lots of space between the chalets. High quality of food in the Stilt house. The staffs are very polite.

Stayed in December 2023

1. The seat cushion on both armchairs in our bungalow are hard and uncomfortable to sit on. 2. I would prefer if there is a universal electrical socket or USB Charging Points in the room. 3. I'd suggest if the resort could provide recommendations or suggested activities that guests could take part on rainy days. We took a walk outside the resort and walked for 3km in the rain. The roads are narrow, some parts muddy. We should have enquired about other activities to do on a wet day.

This is a spectacular mountain resort. The grounds were much bigger than I had expected and the views were just stunning (note: it was very foggy on our first day so I could only imagine how the views would have been on a clear day). There are lots of walking and steps going up and down, so do be aware if you are mobility challenged. We stayed in a bungalow which was built against a hill slope with views looking out to the mountains. The room itself is spacious and came with all the usual amenities. Wifi connection was good. We had breakfast at Restaurant 360 and dinners in both the Stilthouse and 360 restaurants. The food was great and the service was excellent. The hotel staff helped us arranged transport, which included transfer from the Lao Cai Bus Station to the resort and also a private car on the second day for sightseeing tour. We had a very enjoyable time at Sapa and Topas.

Stayed in December 2023

Paradise on earth

Stayed in November 2023

The view is stunning, the weather is excellent, property is very clean, the staffs and service are excellent.

Stayed in December 2023

The road from central Sapa to this location is quite rough and rocky.

The staff were so friendly and helpful. The view was unbelievable, although we weren’t so lucky with the weather but its still worthy.

Stayed in December 2023

There is nothing to not like!

Whilst 30min by complimentary shuttle from sapa town, this place is a total gem Staff are amazing, food good, rooms great. We were lucky to have had a private pool room but the public pool is also incredible

Stayed in December 2023

We wrote that we had allergies upon booking, (Nuts for myself and Gluten and Dairy for my partner) We also stated we had allergies upon checking in at the property when asked On our first night at Dinner we also stated we had allergies when ordering We were then given two complementary plates of starters which were not suitable for these allergies we had stated three times previously.

Amazing views and exceptional rooms. Truly peaceful

Stayed in November 2023

the property is beautiful. sensitively built and eco friendly. the staff are extremely helpful and friendly. special mention must be made to the sommelier Thien Le. he gave us the most useful advice and his knowledge of wines is extensive. the staff at breakfast and for supper at the stilt house are lovely. my partner is vegan and there was a terrific choice for her. we can highly recommend the hotel.

Stayed in November 2023

Exceptional views and quality accomodation. A very special experience

Stayed in November 2023