There were hairs on the bed and pillows. The television had no service and there was no way to wireless connect your phone to the television. There is construction going on making finding the front entrance a bit confusing.

This place is right across the street from the train station. It is a great place if you need to have a comfortable place before a train ride. The staff was very nice. We needed help getting our luggage across the street. They helped and refused to allow me to tip.

Stayed in August 2025

next to the train station, great place for a transit thru Hanoi.

Stayed in June 2025

Room too small

Nice location, across train station

Stayed in July 2025

No cofee making facilities in the room

Fine location. Spacious room. Very interesting breakfast.

Stayed in June 2025

Just opposite the train station and the bus stop of the airport bus - very convenient!!

Stayed in March 2025

Excellent spot to wait for evening sleeper train. Also did some laundry in the self-service laundry area.

Stayed in April 2025

Good location if you have to catch a train (the train station is across the street). Not easy to cross the street though since there is no traffic light. The pedestrian crossing is for decoration only and motorists or motorcyclists are totally ignoring it. Room clean and spacious enough but no wardrobe or hooks on the wall to hold your clothes. Modern decoration of the hotel but very questionable unless you are an amateur of trains and mechanics.. Breakfast is acceptable but rather basic. Staff at the reception do not seem to be caring much about the customers. All in all the rate is overpriced and you certainly can find a better place for the rate..

Stayed in March 2025

Booking stated there is smoking room selections. Upon arrival was being told its a no smoking property. No electric kettle to boil water.

The location.

Stayed in March 2025

The lights.. too many switches.. sorry my bad but a little confusing to us old people.

Comfortable bed, big shower head.

Stayed in March 2025

I saw my bed was dirty with hair & some bugs twice for 3 nights I had stayed there. Pretty disappointed. Cleaning staff need to be more careful about changing the bed sheet. The hotel has self-service laundry room but you have to pay. I don’t think I like this idea since I have to pay to do my own laundry? No thanks. My 3 nights stay was $173 in total so almost $60/night but no breakfast included. That was quite disappointing because $60/night is cheap in the US but here in Vietnam that price value is not that cheap and you have no breakfast? I don’t think Im gonna go back since I’m willing to pay just a bit more somewhere else to enjoy breakfast buffet, cleaner room and laundry service with helpers

Modern style with lot of public open space areas. Lots of cafe & restaurants around.

Stayed in January 2025

The building works next door. The noise continued all through the night!

Very modern, comfortable and excellent position for the station

Stayed in January 2025

Not much to shop around the area

Location just need to cross over to the train station departing to Sa Pa.

Stayed in December 2024

The constant announcements from across the station started at 5am ……staff weren’t too sure in communications

Clean younger vibe nothing too complicated

Stayed in December 2024

Breakfast

Breakfast was very local, with very limited choices.

Stayed in November 2024

There was construction going on just outside my window. Not the hotel's fault, but it will be a little noisy (the noise stopped by about 11 pm) and unsightly until the construction is done.

The room was good with a comfortable bed, A/C, and overall good value for the price. Very clean and convenient location in Old Quarter. The staff were all very courteous and helpful. Everyone spoke at least some English so very little trouble communicating if you don't speak Vietnamese.

Stayed in October 2024

They need to change the breakfast items; we ate the same thing during our 6 nights stay.

The layout of the room

Stayed in June 2024

Breakfast selection poor

Good nice room with comfortable bed

Stayed in April 2024

Quite a lot of noise from outside, so a bit hard to get a good night's sleep!

New and modern hotel with friendly staff, a good vibe and a great location (right next to the train station)

Stayed in January 2024

Breakfast was .. below expectation

Very comfortable bed , nice room

Stayed in March 2024

eating restaurant area seemed abit like a wharehouse area .construction happeneing next door all through the night

very modern and loved the view and the cool fact everything was controlled with wifi

Stayed in January 2024

It would've helped if a kettle and tea / coffee supplies were provided in the room. The light switches - contemporary as they were - were not the most intuitively designed. The staff at reception were helpful enough but struggled a bit with their communication, I thought.

A very up to date and comfortable room, and a good bathroom too, with an excellent shower and quality bath products provided. I stayed for two nights and slept really well each night. Barring the light switches (see comment in next section), the rooms are really well thought out.

Stayed in January 2024

The horns of the scooters were pretty loud at night

The property was super clean with modern rooms. The staff were super kind and welcoming. Very convenient location about a 10 minute walk to old town and trains street

Stayed in December 2023

The room does not have a hot water kettle nor coffee/tea packets. Its the first time that I've been to a hotel without those small amenities.

We didn't have breakfast at the hotel but the food they had out looked good. We did have snacks at the hotel resto and it was very good. The room was comfortable but smaller than I expected. The view of the train station was excellent. We enjoyed watching arrivals and departures. Despite its proximity (across the street) we never heard the trains.

Stayed in December 2023

Awesome place, neat and super clean, cooperative and so nice staffs, homely feel.

Stayed in December 2023