Отзывы о Wilque Hotel Hanoi 4 звезд

Dear Sabinaa, Thank you for sharing your experience with us! We're delighted to hear that you appreciated the cleanliness, location, and especially our dedicated team. It’s wonderful to know that our front desk staff went the extra mile to ensure your comfort—even during late hours. We understand that room size is an important factor, and we apologize if it did not fully meet your expectations. While some of our rooms are more compact, we do offer different room categories, including those with larger spaces and windows, to better suit various preferences. We truly appreciate your feedback and hope to welcome you back for an even more comfortable stay in the future. Please don’t hesitate to reach out to us directly so we can assist in selecting the perfect room for your next visit! Warm regards, Wil'que Crafters

Dear Sabinaa, Thank you for sharing your experience with us! We're delighted to hear that you appreciated the cleanliness, location, and especially our dedicated team. It’s wonderful to know that our front desk staff went the extra mil… Развернуть

Dear Svetlana Thank you so much for your kind and thoughtful review! We're delighted to hear that you enjoyed your stay at our hotel and appreciated the modern design, cleanliness, and pleasant aroma. It’s great to know that the spacious shower room and balcony added to your comfort, and that the rooftop terrace caught your eye. We’re glad the location suited your needs, offering a peaceful environment while still being close to local cafes, restaurants, and attractions. Our team takes great pride in offering personalized service, and we're thrilled that Thanh, Tu, and Ly were able to assist you during your stay. The postcard surprise is our way of thanking wonderful guests like you, and we're touched that it made your experience even more memorable. We look forward to welcoming you back and appreciate your recommendations to friends and family. Thank you again for your kind words! ♥️ With best regards, --- Hotel Management.

Dear Svetlana Thank you so much for your kind and thoughtful review! We're delighted to hear that you enjoyed your stay at our hotel and appreciated the modern design, cleanliness, and pleasant aroma. It’s great to know that the spacio… Развернуть

Dear Anastasiia, Thank you so much for your detailed review! We’re glad to hear that you enjoyed the cleanliness, the shower, and the comfort of the bed, as well as our convenient location and amenities like the free washing machine and kitchen. We appreciate your kind words about our staff too! We apologize for the daily cleaning being intrusive and the room not meeting your size expectations. We’ll also look into the stickers on the window and their impact on the view. Your feedback is valuable, and we’ll use it to improve. We’re thrilled that overall, you had a positive experience, and we hope to welcome you back in the future! Thank you & Have a nice day! Sales Manager.

Dear Anastasiia, Thank you so much for your detailed review! We’re glad to hear that you enjoyed the cleanliness, the shower, and the comfort of the bed, as well as our convenient location and amenities like the free washing machine and kit… Развернуть

Dear Mikhail, Thank you for your feedback! We're thrilled to hear you enjoyed your stay and found our hotel convenient and well-equipped for your visit. It's great to know that you appreciated the cleanliness, location, and amenities like the free laundry and lobby bar. We also appreciate your note on the room size and will consider it for future improvements. We hope to welcome you back soon for another pleasant stay! Sincerely, Hotel Management.

Dear Mikhail, Thank you for your feedback! We're thrilled to hear you enjoyed your stay and found our hotel convenient and well-equipped for your visit. It's great to know that you appreciated the cleanliness, location, and amenitie… Развернуть