HH01 To Huu Street, Van Phuc W, 100000 Hanoi, Vietnam
#395 of 1,018 hotels in Hanoi
Guests' ChoiceBased on 132 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
7.8
Facilities
8.8
Staff
8.9
Value for money
8.8
Free Wifi
9.4
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End of dialog contentReviewed: June 22, 2025
Darshan
IndiaThe staff was very supportive. Good location of the property.
Stayed in June 2025
Reviewed: June 20, 2025
Khursheed
IndiaNothing in particular
Spacious rooms and well maintained hotel. Located in convenient area with easy entry and exit. Value for money.
Stayed in June 2025
Reviewed: June 2, 2025
Selina
Bangladesheverything is very good
Stayed in May 2025
Reviewed: May 19, 2025
Hanh
VietnamThey have not sent me invoice yet :((
Its good service.
Stayed in May 2025
Reviewed: April 30, 2025
Cw
AustraliaThe .location was 9km from the centre with not many attractive spots nearby. The Grab cars were very prompt and inexpensive, so getting around was easy enough. One minor whinge: so many hotels worldwide provide tiny cups for tea or coffee. A .large MUG, please
Everything worked. Good WiFi. Golf Channel, a soccer channel and some films, news channels in the room TV. Very good breakfasts. .Lovely dinners. Helpful staff. Prompt laundry service. A very pleasant week.
Stayed in April 2025
Reviewed: April 19, 2025
Elisabeth
United KingdomUnfortunately it is far out of town so taxis required everywhere. That is the only downside.
Facilities are great such as the swimming pool was very quiet. The jacuzzi water was cold though. The best part was the friendly staff and especially the service provided by Bach front of house who went above and beyond to help me organise trips and transport. He deserves employee of the month. The hotel is also close to silk street area - well worth a visit.
Stayed in April 2025
Reviewed: March 19, 2025
Stephen
MalaysiaDuring my check out on Sunday (March 16), the receptionist (a guy in jacket) around 9.30am wanted to secretly take a photo of my credit card and when I noticed and told him off then he said 'sorry ' why should he in any means take a photo of my credit card??? Unacceptable!!! I was very upset but since am running late for flight I didn't pursue it with their senior management. I hope the management will look into this matter and get the staff checked why he did that. He could have simply done this to other guests and use it for online purchases.. I myself am a victim of cc fraudulent incidents before. Hope new guests will not fall to this photo taking of cc by staffs at the hotel.
The staffs at lounge were very good and helpful.
Stayed in March 2025
Reviewed: March 14, 2025
Asako
JapanThe location is not good to move around during busy time in the morning and in the evening. I stuck in traffice jam on the way to reach hotel around 7 pm, and when I moved in the morning before 8am.
My stay at hotel was good. Nice view of city from my room, room was clean. Breakfast was good enough.
Stayed in March 2025
Reviewed: March 11, 2025
Attreyee
IndiaThe traffic was a bit noisy as the rooms overlooked the main road.
The location was a bit off, not at the heart of the tourist hotspot. But everything else was nice. The breakfast buffet was fabulous. Staff was courteous. Rooms were large and clean.
Stayed in March 2025
Reviewed: February 24, 2025
Tadayoshi
SingaporeWhile it was during the Tet holiday, the spa had only 2 staff which made the free massage ticket given upon check in relatively useless. Gym equipment while adequate, were of an unknown brand which was not intuitive for me.
The hotel is clean and rooms are spacious with powerful shower. Hotel has decent facilities such as gym, pool and spa too. Hotel provides free bottled water daily to the room.
Stayed in February 2025
Reviewed: February 22, 2025
Sooksan
ThailandRoom upgrade
Stayed in February 2025
Reviewed: January 18, 2025
Kohki
JapanKindly usual staffs
Stayed in January 2025
Reviewed: January 4, 2025
Kohki
JapanNothing I think
I could spend nine times as usual
Stayed in November 2024
Reviewed: January 2, 2025
Torsten
GermanyToo far away from old town because of heavy traffic
Very nice room and beds, nice pool and large gym
Stayed in January 2025
Reviewed: December 25, 2024
Samantha
AustraliaOne Staff at the reservation was very rude and not supportive. Due to some issue with the booking, we had to pay additional amount unnecessarily
Stayed in December 2024
Reviewed: December 14, 2024
Loredana
NetherlandsEverything was great. This hotel exceeded our expectations.
Stayed in December 2024
Reviewed: November 27, 2024
Błażej
Polandeverything, the room was great, breakfast was delicious, staf was very helpful 👌
Stayed in November 2024
Reviewed: November 4, 2024
Khanna
IndiaThe kitchen closes at 10 and no indian food and also very expensive including charges
The room
Stayed in November 2024
Reviewed: October 24, 2024
Vincent
NigeriaClean environment Friendly staff they speak English good for me
Stayed in October 2024
Reviewed: October 15, 2024
Angel
Hong KongStaff is not nice enough
Bed is comfortable
Stayed in October 2024
Reviewed: October 13, 2024
Kune27
VietnamWas not able to avail of my free lunch/dinner meal on day 2 due to wrong order taken by the restaurant staff. Paid 230+ vnd for a burger. Ordered for braised pork w/ peanuts, the staff said I ordered BEEF BURGER. I really wonder how that happened it didn't even rhyme in any way. A supervisor went up, gave me fruits to apologize as the staff was new. (Wondering why they left her without proper training). Night prior to this incident, I ordered watermelon juice, amount was 60k++ vnd, paid 100k vnd, the staff knew I cannot understand Vietnamese but she kept on talking (didn't know what she said), got my 100k, left and never came back for my change. In breakfast area, they lack customer service there.
Room is spacious and comfy. Breakfast is ok. Friendly receptionists.
Stayed in October 2024
Reviewed: August 25, 2024
Palaniappan
IndiaThey have a Bar in the 20th floor which is not effective, wasted almost 30mins and went to 1M Lounge
Stayed in August 2024
Reviewed: August 24, 2024
Thelma
AustraliaNothing
Absolutely fabulous. Wish we had come here earlier. Friendly and efficient welcoming and room allocation. Had a corner room on the 9th floor, large/spacious, great bathroom, massive bed and great pillows - so comfortable. The Wyndham has a superb indoor pool (water is about 23-24c - just right to cool us down). It also has a fully functioning Gym (we looked but did not use - on holiday). There is a bar on the top floor with a stunning 360degree view. It also has two restaurant area with a great selection of both Asian and Western foods. If you get a chance, look out for Nguyet, Thoa and An - three wonderful ladies in the restaurant areas - they looked after us so well (great English speaking and a good source of local information). We cannot recommend this hotel high enough
Stayed in August 2024
Reviewed: August 20, 2024
Palaniappan
IndiaThe pressure in the Shower was low
Breakfast had Good Yogurt and Eggs
Stayed in August 2024
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