Nothing

Exception staff. Specially Hoan- she was proactive in recommending things to do here and very helpful. My mother loved the Memories Show that Hoan recommended which I would’ve otherwise not gone for. Overall fantastic stay. We also got upgraded to a 2-bedroom villa which turned out to be really good for us. Highly recommended place

Stayed in September 2025

Bathroom did not have walls. Curtains were not fully blackout

Great value for money. Lovely staff. Great location with direct beach access. Spacious rooms and great little seafood restaurant next door (called 768). Lots of entertainment: pool, two heated pools, ping pong, bicycles, fussball, football, basket ball, volleyball.

Stayed in September 2025

There was nothing I didn't like but here's some suggestions : It would have been better if the rooms had a full length mirror. About the deluxe twin room : the disposition of the shower is a little weird, I would not recommend this room if you are modest. I wished they add more schedules for the free shuttle bus to the Old Town.

The resort is well located. It's only 10/15 min by taxi from the Old Town. The beach is only 5 min by walk. The main pool is very big and there is another little pool near the beach. The beds are comfy, rooms are soundproofed. The breakfast is delicious and there are many choices (Vietnamese, Korean and Western cuisine). There is even a vegetarian corner. And as always, vietnamese staff are the best ! Very friendly and helpful !

Stayed in August 2025

While we paid the resort directly at checkout, getting a proper invoice was incredibly difficult. The front desk staff incorrectly insisted that Booking.com was responsible for issuing it. After I spent time calling Booking.com, they confirmed that since the resort collected the payment, the resort must provide the invoice. It took a lot of unnecessary back-and-forth communication to finally resolve this. This seems to be a staff training issue that caused a frustrating delay.

Beach is beautiful and quiet

Stayed in June 2025

1. I booked the King Deluxe room with Ocean View. The staff changed into Twin room even though she knows I travel alone. What they did is that they put 2 twin beds into one, making a big line between the bed. I insisted to have the king bed but they don't follow it. Really upset about this. 2. The room is not sound proof well. I can hear the kids from the next room crying, screaming and laughing at night. 3. There is no hanger to put the towel after taking bath, so inconvenient.

Room with good ocean view. They have great and free wifi. The place has a nice and clean gym. Free 2-way shuttle bus to visit Old town (but you need to book in advance).

Stayed in August 2025

The bedrooms of the villas are not connected so this is not ideal for a family with small children - you cannot hear them and therefore cannot use the additional bedroom. We ended up all sharing one room for safety reasons. There is no kitchen equipment provided as standard in the kitchen, not even cutlery. The service at the bar is very slow and the menu is incredibly overpriced. The staff seem to lack any first aid training, even the life guards. We witnessed a very serious accident during our stay and the staff didn’t know what to do. Thankfully a few guests stepped in. There is not even an AED anywhere at the hotel. Whilst the pool is great. There kids all ended up with cut feet after using. We didn’t work out what from but the life guards seemed aware of it as they kept pestering us to use water shoes. This shouldn’t be necessary. We ended borrowing some from the hotel.

Excellent location, just 10 minute taxi ride to Hoi An old town. Beautiful villa. Brilliant children’s pool; one of the biggest kids pools we’ve ever used. Lovely little slide too. Excellent play parks for children and lots of space for running on the grass and beach. Many local restaurants for ordering food. Breakfast delicious and the staff are very kind and friendly; they do their best.

Stayed in August 2025

The location is miles from Da Nang and Hoi An. Basically in the middle of both. It was really expensive for food and drink ans there is really limited options outside of the hotel.

The staff are brilliant, super friendly. The rooms were really tid. This is a very nice hotel

Stayed in August 2025

Drink and food prices

Facilities

Stayed in August 2025

The diner buffet is rather disappointing and not to the standard of the hotel. The 2 towers are not pretty… but once in the tower the view is great.

Great views from the rooms, large swimming pools. Good breakfast. Perfect for a family stay.

Stayed in May 2025

The resort room had some issues like the seal on the slidey door was so loud and screechy which wasn't ideal for the sleeping toddler in our room and it wasn't the nicer or bigger of the two ensuites compared to the twin room next door although that shower flooded with short showers and so we didn't use it after that first time.. The crib also was faulty on night one so we couldn't use it but housekeeping sorted that out very quickly for the next night. There is also only aircon in the main foyer and the rooms and nothing in the shared areas which I found strange for a 5 star resort. These rooms and communal floor areas are very good for 4 star but definitely not 5 star. The main pool is great with the biggest toddler pool I've ever seen with little children slides going into it but beware as the kids came out with cut feet each time they went in but the slide had them going back in anyway! They are 9 and 7 and boys so are also just a bit rougher generally. My almost 2yo girl didn't get cuts at all. I'm sure if we went to them with some of these little issues the friendly staff would have tried to help us but some of these are a design issue so not much really could be done and we didn't want to move rooms. Hotel prices are also what you would expect to pay in a 5* resort and 4 to 5x what you would pay for the same things elsewhere in Vietnam. It is easy to Grab food to eat back in room though if you can't go out every night with little kids.

The apartment room was great overall with comfy beds, nice views out and a balcony with table and chairs. The pool area by the beach is phenomenal. Lots of relaxing areas to get a lounger or beanbag. My favourite pool! Plenty of pool towels available to borrow but all must be left in the pool area so just bring your own if you want to go back to your room with towels! That seems quite normal in every place we stayed in Vietnam. Breakfast was also very good in terms of variety and quality. There were peaks and troughs in time naturally and those determined what you were able to get from buffet and where you could sit but generally a very good selection and only once we had to eat outside. The matching family robes were a hit too! Grabs are easy to come by for this hotel even with an early airport departure. Check in and check out was also very easy! Staff are super friendly and helpful! I definitely would consider another stay here if we came back and would still recommend it to others for a holiday with a few caveats. It was nice being out of the old town and just visiting when we needed to!

Stayed in August 2025

The kids club was disappointing.

The ocean villa (V40) and kids pool was great.

Stayed in August 2025

Pricing of food and drink

Villa was excellent

Stayed in August 2025

The restaurant prices were astronomical in comparison to outside the resort, I did find the rooms to be quite noisy you could hear the rooms next door and people in the hallway.

Beautiful resort with amazing pools, beach, and newly renovated rooms. Only 10 mins from the Ancient Town (which was a very cheap grab ride if you don’t want to use the resort shuttle), and 5 mins from restaurants and cafes at An Bang beach.

Stayed in August 2025

Lots of noisy children, would be wonderful to have one pool that’s adult only. Room service QR code good idea, but still have to call kitchen which increases likelihood of error.

Great buffet breakfast, friendly staff, easy access to beach, local restaurants and Hoi An town

Stayed in August 2025

There are no locks on the door of the living room in the units. So you need to remove all iPhones, valuables etc every time you go out even just for breakfast. Families with younger children should also be aware the bedrooms are not adjoining so you won’t hear children wake up, cry, or wander off to the pool or beach.

Great location, very clean, private pool was used extensively - it’s hot even during the wet season.

Stayed in July 2025

There was no area in the pools for adults only we used the kids pool as there was less of them in there

Loved the beach location and away from the bustle of the town

Stayed in August 2025

The restaurants was insanely overpriced and that was also the case with the services the hotel provided. E.g. a pizza was 600.000 vnd and a car to the airport was 800.000 vnd. We used Grab for food or a ride instead or ate in Hoi An

Nice pool, friendly staff and clean and spacious room

Stayed in August 2025

We felt that was missing a rack where to dry our wet clothes

check in and check out were good, the breakfast offer very wide. The beach and the whole resort very clean and organised.

Stayed in August 2025

Found the price of food and beverages on the property to be VERY expensive. I also did not own a credit card so as a result I was not allowed to charge anything to my room. Our room was also not cleaned a couple of times, even though we asked the cleaner to give us 10 minutes and she agreed. Rooms are also quite small. There was also no holder for the shower head which was very awkward and resulted in the bathroom getting very wet.

Bed are super comfortable, staff are very friendly and grounds and facilities are very nice

Stayed in August 2025

In our apartment the bathroom was kind of open to the living area. This was very odd.

Hotel was quite busy but we could always get a spot by the pool / beach and in restaurants. Enjoyed the pool and beach area and easy to get a taxi to Hỏi An. Room was spacious and clean. Staff always lovely and helpful. Pool bar staff especially were great!

Stayed in August 2025

Way too few sun beds- need a lot more to cover the need Also food and drinks was really expensive, seen as this is VIetnam

Stayed in August 2025

Big group checking in on arrival and noisy. Front staff not ready for big group check ins. Lifts taking 10-15 minutes to your turn. Breakfast overcrowded with people with no food on serving bowls most of the time

Near to the sea

Stayed in July 2025

Received information that a shuttle to the ancient town was available during the day and evening. As of our day 2 stay, the evening shuttle was no longer available (mgmt made a change was the reason). The location is far to visit the ancient town and an evening shuttle would be beneficial especially since we were informed of it upon check in. Unfortunately, most of the green space was occupied by people setting up for an event one day. This minimized the amount of space people had for lounging and loungers available. In addition, the constant building and drilling did not make the space or beach conducive for relaxing. Guests should have been informed of this in advance as it may have changed their choice of hotel for that particular day.

Pleasant staff and great beach access. Room was comfortable and clean. Good breakfast.

Stayed in July 2025

Beach front villas did not have enough privacy from neighbours. Should have mini fridge in bedrooms as the kitchen living area was down stars and detached

Bedroom configuration allowed teens to have their own space.

Stayed in July 2025