Reviews of Xuan Hoa Hotel 2 stars
36, ngõ 45 đường Hải Thượng Lãn Ông, phường Nam Thành, Thành Phố Ninh Bình, Ninh Binh, Vietnam
Loading
Guests also reviewed these properties:
Albany, United States
Varanasi, India
Machida, Japan
Sozopol, Bulgaria
Solda, Italy
Manaus, Brazil
Anjuna, India
Bocas del Toro, Panama
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewQuiet location
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe host are so kind and helpfull. They trying to make me feel at home. She cooks a delicious breakfast of pancake and banans. He books my bus to the next stop with a shuttle that brought me directly to the station. Also, he was very expansive and make me feel comfortable.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewUnreal hospitality. When out of their way to organise rides and make sure we were comfortable the whole time.
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe staff were extremely kind and went above and beyond to help us navigate the town. They also held our bags all day long and upon picking them up allowed us to shower and freshen up before a long travel night.
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewThe kindest staff you could dream for - very responsive and helpful. The hotel was spotless, very clean. The beds were sooo comfortable and the bathroom was very big.
Nothing comes to mind.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewWhat I loved about the property was the family , so helpful the gentleman spoke great English and even took me on a tour on a fab bike and waited for me for 3 hours , really cheap too , couldn’t do enough !!! Good base ☺️
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewAmazing friendly staff. Nice big rooms. Quiet
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewHost friendliness
Nil
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewThe Owners are lovely welcoming people. They are friendly and extremely helpful. The hotel is well kept and an easy 10 minute walk to the Train Station if you take the first Bridge. A very pleasant stay.
It was all nice.
Reviewed: 5 May 2025 · Stayed in February 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewFriendly owners who speak good english, quiet, clean, well located.
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewThe hosts were very friendly and helpful. If you require a softer bed, just ask. Mr Tuan spoke English well and even provided us with ride to Trang An caves. Mrs Tuan did laundry service. Great location 10 minute walk from Train. Highly recommend, great value
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewVery central location, good sized and well equipped room. Made very welcome by the husband and wife owners. Very helpful in arranging tours etc.
Nothing
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewIt’s a very good price and easy walking distance to the train station. I left my electric razor and the owner was kind enough to get on his bike and bring it to me before my train came, how kind of him.
Not relevant
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewgood location, value for money.
Reviewed: 18 February 2025 · Stayed in January 2025
Verified reviewThe owners were kind and welcoming, and made the stay one of the best I had in Vietnam.
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewMost friendly owners with lots of services and help
Shower
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewVery nice and helpful hosts, good breakfast, easy bicycle and scooter rental. AC/heating in the room. Good wifi.
Reviewed: 21 January 2025 · Stayed in January 2025
Verified reviewShe tried to trick me for the money. I put 250.000 on the counter, acting like is doing something else and then came back to the table and said to me, that I didn't give enough and that I gave 10.000 instead of 100.000. But I was sure about it. Then she said, that I don't know the money. Always check money both, before leaving. Another way of a scam, that I learned.
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewlovely owners who helped us out with bikes and where to go, good breakfast included, felt like staying in someone’s home with how homey and comfy it was
Reviewed: 18 January 2025 · Stayed in January 2025
Verified reviewIt is a small family hotel. We were like at home. The owner and his wife took care of us, could answer every question and advise us. They are so friendly, helpful. The breakfast was nice. Also elevator is essential feature for us. Good luck to this family