Reviews of Deco Stop Lodge 3 stars

We had room 12 which is away from most other rooms and was perfect for us because of meetings and music practices we needed to do. The breakfasts were excellent, with muesli, fruit and Greek yoghurt available. The pool deck has a great view and was good for using the best wifi signal.

A minor issue with the hot water meant we had to shower in another room for two nights, but staff were very helpful in sorting that out.

Kim and staff are lovely

Neighbor's dogs bark a lot.

Kim was incredibly helpful on arrival, we arrived at 9:30am with an unwell friend. As our room, expectedly wasn't ready to check in, Kim offered many comfortable couches and wifi for her to wait for the room. The room was ready not long after, and way before our check in time of 3pm. Kim provided us with snorkelling gear to use during our stay and many helpful tips for things to do. When we had to cancel an activity, Kim called them up for us to let them know. The room itself was very comfortable and all other staff were great, beautiful views from the restaurant.

The wifi didn't quite make it to our room, as we one of the further rooms, so it was only accessible from the main area. Dinner options were nice, but quite limited and on the pricier side.

Wonderful restaurant, and great cocktails! Aron make a great drink, and the chefs cook a mean meal. All our food was sensational. Safe location close to Luganville, with security guard too.

Luganville itself is convenient for airport and the major city, but not much else.

Location and view was fantastic. Owner made our stay including a particular dinner very special.

There were problems with Wifi and hot water but owner more than made up for these issues.

The staff were lovely and very helpful, the chef provided a variety of meals that were exceptionally presented and absolutely delicious. I highly recommend this place for anyone wanting a getaway in this beautiful part of the world.

The transfers were a little pricy but that is provided by a local

Best staff in Vanuatu! Service was awesome and was certainly miles ahead of anything else you will experience in Vanuatu. Very helpful with tours, advice and drivers. Our departing flight was cancelled due to bad weather and the owner picked us up from the airport and looked after us for another night without any issues. Food was great too!

Wifi was limited in rooms but OK in common areas.

I must say I feel very controversial about this place. It looks beautiful, the pool, the garden, the rooms. The staff is super nice and the girls from the restaurant and bar are just amazing. Very clean. Delicious food

BUT for the price that you pay it’s ridiculous what some parts of the service provided is. The wifi big issue. It says free Wi-Fi, but it does not work at all. Forget about getting reception in your room. Even in the common area it barley works, don’t even think you can sit here and work on your laptop impossible. Until I told them to please get me some credit to top up my phone, the manager only told me well that’s how it is. No trying of finding solution. Which is insane for the price you pay per night. Regarding the breakfast, it’s also a joke. For a continental breakfast which basically is cornflakes with milk or yogurt, bread with jam and peanut butter. I mean no fruits no nothing which is again insane if you look at what you pay, and what the breakfast is in lodges where you pay 1/5 per night. The value for what you get is so out of proportion. Which is quiet upsetting because it could be a amazing place. I payed for some laundry to get done, the price is ok 1,200 vat per basket. But even after 30h I kept asking for it, it came back humid and all clothing smelled bad and some of the items had clearly big stains of detergent on it. Few white items didn’t looked proper cleaned. Whenever I searched for someone at the reception there is no one, and the staff from the bar is left alone needing to take care of things that are clearly not their tasks. Which makes it difficult getting things booked or getting info from the reception. The massage is not worth for the price, it feels like she didn’t learned proper how to give massages and feels like a rip of for 5.000 vat. Which is sad, got very excited about them offering massages because I was definitely in need of one. The food is expensive but super tasty

Food, service and the views… Staff are absolutely wonderful.

Location

Absolutely beautiful property. My room (the family room) was huge and was extremely comfortable! The restaurant, food and staff is what made the stay even more pleasant!

The only negative was the Wifi reception. A few booster would absolutely help the issue.

This is a truly magnificent place to stay.

The staff were very friendly and super helpful. The owner Kim was fantastic.