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Reviews of Eratap Beach Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

PO Box 3037, 3037 Port Vila, Vanuatu

#2 of 50 hotels in Port Vila

Guests' Choice

Review Score

Based on 67 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.6

  • Facilities

    9.6

  • Staff

    9.7

  • Value for money

    8.7

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: September 6, 2025

    10
    Best 5 star option on Vanuatu
    • Leisure trip
    • Couple
    • Deluxe Two-Bedroom Beachfront Villa with Plunge Pool
    • Stayed 7 nights
    • Submitted from a mobile device

    Maybe a touch more variety of dining options for a week-long stay.

    Caring and engaging staff. The reef is world class. Beautiful property. Simple, fresh, well prepared food.

    Stayed in June 2025

  • Reviewed: July 29, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Honeymoon Villa 11 with Private Pool
    • Stayed 5 nights

    Nothing

    Excellent location, great friendly staff and the food was surpurb.

    Stayed in July 2025

  • Reviewed: July 6, 2025

    10
    Worth every cent, possibly best option in Vanuatu
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    Amazing - brilliant service, great location (good snorkelling straight off the beach) got to see Dugongs on morning kayak paddles, access to kayaks / SUPs / very attentive boat service all included and the food was really good. On top of all that they were punctual and great with communication and local advice.

    Stayed in July 2025

  • Reviewed: June 2, 2025

    10
    Relaxing and luxurious stay
    • Leisure trip
    • Couple
    • One-Bedroom Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is beautiful and the hotel offers many activities throughout the day. The accomodation was clean and spacious. The staff were lovely and were very helpful in suggesting and organising activities outside of the hotel.

    Stayed in May 2025

  • Reviewed: June 1, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Two-Bedroom Beachfront Villa with Plunge Pool
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything ! Convenient, relaxing, quiet and just what we needed for a quick break! Loved waking up to the sound of the waves..

    Stayed in June 2025

  • Reviewed: January 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Honeymoon Villa 11 with Private Pool
    • Stayed 3 nights
    • Submitted from a mobile device

    Friendly staff, wonderful snorkelling

    Stayed in December 2024

  • Reviewed: December 14, 2024

    9.0
    The most relaxing holiday to date
    • Leisure trip
    • Couple
    • One-Bedroom Villa
    • Stayed 7 nights

    Nothing bad to say about this wonderful property

    Location was excellent, just 30 minutes out of Port Vila. Extremely quiet and the most amazing snorkelling right on your front doorstep. The Staff were absolutely amazing and helpful. The rooms were very comfortable and the air con in the bedroom was a bonus. The menu was extensive.

    Stayed in December 2024

  • Reviewed: December 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Villa
    • Stayed 3 nights

    Liked it all

    Incredible relaxed place to break from reality absolute beach front with large amount of facilities for the few rooms Fantastic breakfast and food generally Enjoyed water sports - wander down at any time and use - no sign outs or dealing with staff Whenever used large pool always had it to ourselves Recommend picnic on nearby island the snorkelling coral and fish there were amazing Friendly helpful staff

    Stayed in November 2024

  • Reviewed: November 26, 2024

    9.0
    Great facilities, people and location. Will come again.
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 4 nights

    Couldn’t access the TV, too complex or instructions inadequate.

    Great breakfast selection. Inclusive boat to islands and snorkeling appreciated

    Stayed in November 2024

  • Reviewed: November 3, 2024

    10
    Very relaxing
    • Leisure trip
    • Couple
    • One-Bedroom Honeymoon Villa 12 with Private Pool
    • Stayed 6 nights
    • Submitted from a mobile device

    Food was great but can be better.

    Staff were very friendly

    Stayed in November 2024

  • Reviewed: October 8, 2024

    9.0
    Enjoyed our stay . Snorkelling was good there ,
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Villa
    • Stayed 6 nights
    • Submitted from a mobile device

    Quieteness

    The manager and staff were exceptionally attentive to our needs

    Stayed in July 2024

  • Reviewed: August 5, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Villa
    • Stayed 8 nights
    • Submitted from a mobile device

    Everything Free activities, especially boat to the islands Great food Lovely staff

    Stayed in June 2024

  • Reviewed: June 23, 2024

    10
    great place to honeymoon and best food we had in Vanuatu. Super friendly resort staff
    • Leisure trip
    • Couple
    • One-Bedroom Honeymoon Villa 12 with Private Pool
    • Stayed 5 nights
    • Submitted from a mobile device

    nothing

    food and staff

    Stayed in May 2024

  • Reviewed: June 13, 2024

    9.0
    Lovely place to relax, amazing landscapes
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Villa with Private Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    The gym is very old, could use some renovation, Wi-Fi didn’t work inside the main bedroom (vila 10), the food is expensive and not that great (ex: we ordered carbonara and it came like scrambled eggs)

    The place is amazing, you can take the small boats of the hotel for free to explore the islands right in front. The view is stunning. Spacious room, very quiet, peaceful, lovely staff always helping so you can have a perfect staying.

    Stayed in June 2024

  • Reviewed: June 11, 2024

    10
    This place is perfect to relax and wind down whilst offering a range of included activities.
    • Leisure trip
    • Couple
    • One-Bedroom Villa
    • Stayed 7 nights
    • Submitted from a mobile device

    There was not much to dislike, however it should be noted that there is no aircon in the living room, but there is a fan.

    The use of traditional materials gave a charming island vibe. Each villa had a separate bedroom and lounge with a full bathroom plus outdoor shower. There was straight access to the beach with our own private cabana at the beach. A pool and fitness center were also available alongside free use of selected water sport equipment.

    Stayed in June 2024

  • Reviewed: April 1, 2024

    10
    Great Adults only get away. Beautiful, peaceful, outstanding staff!
    • Leisure trip
    • Couple
    • Two-Bedroom Villa
    • Stayed 7 nights
    • Submitted from a mobile device

    There were some geckos & an occasional roach in our room but that’s goes with staying in the tropics.

    The entire staff was fantastic. Most of them live in the nearby Eratap village and take great pride in their work. Pascal, the manager, was fantastic. When Vanuatu Airlines never put our luggage on the plane ( along with 41 other pieces) she was quick to followup with the airline and arrange for a ride to the airport to pick up our Luggage. If you are flying to Vanuatu- Fly any airline but Air Vanuatu. We had boarding passes to Fiji for our return flight. When we got to the airport, we found out the flight was cancelled with no notice. They put us up at a local hotel for the night, ( after 3 hours of dealing with their service desk)squeezed us on the next day flight - I’m sure someone else got bumped off, and never paid for the extra 2 nights we had to pay for because we had missed our connecting flight that only goes 3X per week.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Perfect honeymoon
    • Leisure trip
    • Couple
    • One-Bedroom Honeymoon Villa 12 with Private Pool
    • Stayed 6 nights
    • Submitted from a mobile device

    Our room was great, snorkelling and kayaking was amazing and the staff were brilliant

    Stayed in March 2024

  • Reviewed: February 1, 2024

    9.0
    We'd love to visit again the resort was brilliant... it was hard to leave!!
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Beachfront Villa with Plunge Pool
    • Stayed 9 nights

    The moody front desk lady at reception i think her name was Leaha? She made us feel uncomfortable to ask questions and was reluctant to smile.

    The food was outstanding as well as the restaurant staff and of course the location. We enjoyed being able to be taken out to the various reefs for snorkelling etc. NYE band was brilliant as well as the fire dancers on another evening. It was a bonus to have the use of bikes and kayaks. Plunger coffee available in our villa.

    Stayed in January 2024

  • Reviewed: December 22, 2023

    9.0
    Perfect for us
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing loved it

    Perfect spot for Father and son to do some surfing and drinking beers together

    Stayed in December 2023

  • Reviewed: November 24, 2023

    9.0
    Eratap Beach Resort is a piece of paradise. Beautiful setting, the most friendly and helpful staff.
    • Leisure trip
    • Couple
    • One-Bedroom Villa
    • Stayed 8 nights

    The morning breakfast was excellent, varied menu and plentiful.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    10
    Stunningly beautiful quiet resort with a true Island feel and experience
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing! The prices in Vanuatu generally are not cheap for tourists and this resort is no exception. But the food, drinks and service were awesome so we didn’t care.

    Everything! Stunning quiet remote resort away from any noise and light at night. Resort bus goes into Port Vila each morning (free) if you want a town fix! Beautiful rooms each with a private beach front area. The staff are wonderful, great resort activities and we loved our boat trip to Castaway island. Snorkelling, kayak and SUP anytime at the lagoon - just help yourself! Great little restaurant overlooking the beach, we dined on the sand. Food is westernish but lovely, nothing really traditional. Great cocktails! Tip - bring cash and change it the money changers (really good rate) and pay large bills with direct transfer (most places have Aus accounts) avoid 3-5% credit card fees!

    Stayed in November 2023

  • Reviewed: October 21, 2023

    10
    Made our honeymoon so much more special. A beautiful resort we can’t wait to come back!
    • Leisure trip
    • Couple
    • Deluxe Two-Bedroom Beachfront Villa with Plunge Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    The property is beautiful, the staff are so warm and welcoming and nothing is an issue. The resort has everything you need which allows you to just relax.

    Stayed in October 2023

  • Reviewed: October 21, 2023

    9.0
    Stunning
    • Leisure trip
    • Couple
    • One-Bedroom Honeymoon Villa 12 with Private Pool
    • Stayed 5 nights

    Missed out on the seafood platter which was disappointing.

    Great location, food and staff. Stunning location. Very easy to access other activities outside of the resort. Local tours and resort activities were interesting and water access a dream.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    10
    Paradise all in one location.
    • Leisure trip
    • Group
    • Deluxe Two-Bedroom Beachfront Villa with Plunge Pool
    • Stayed 8 nights
    • Submitted from a mobile device

    Menus could do with a change more regularly. Could get a little bored with the same food, Through we managed to make a few tweaks to the menu items to suit our needs.

    Loved the Villa we were in Deluxe Villa 2 for 8 nights. Perfect positioning. Very private, fresh coffee and plunger. Outdoor shower. Breakfast 5 star and included. The itemised bill coming out each day so we could sign off and know what we spent. Everything. Snorkelling out front and at castaway private island was superb when the sunny and not too windy.

    Stayed in October 2023

Showing 1 - 25

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