I thought it was going to be a tourist trap but it was not too bad.

Great snorkeling, tasty food and friendly staff.

Stayed in August 2025

The TV and AC were not working.

The villas were amazing and the beds comfortable and very spacious with a perfect view of the ocean.

Stayed in August 2025

Food was ok but they had major shortages so most menu options were not available - they were out of eggs, fish, wraps and steak. There was a bar fridge in room but no cooking facilities. Would have been great if there had been a microwave just to enable some self-catering. Wifi was very slow and only available in limited communal areas. Communal areas were definitely in need of some TLC. they advertised that there was a free glass bottomed boat tour available for overnight guests but apparently it is not currently working (not sure how long this has been the case).

The snorkelling straight off the beach was amazing. We had read the very mixed reviews about this and have worked out why they vary so much - you need to go during low tide and then go further out. The first section the coral is dead but still plenty of fish. If you continue further out you get to another section of live coral and more fish - this is easier to get to at low tide - at high tide it is deep under water and not as easy to see and enjoy. We suspect that the negative reviews are people who went snorkelling at high tide and didn't got out that deep and positive reviews are people who went out at low-mid tide and went further out. underwater post office it pretty pathetic but the general snorkelling was good. My 13yo daughter loved the free loan kayaks too. The bungalow was lovely and airy with great views. the staff were helpful getting our bags to our room and water taxi was simple to use. Check out my daughters videos - Wet Days in Vanuatu with Cat and Lil' Sloth on You Tube Videos of Hideaway Island - https://www.youtube.com/watch?v=Qm95Ml7CPrE https://www.youtube.com/watch?v=Dlb1inPpmHM - first 1 minute shows more of Hideaway Island.

Stayed in July 2025

lost my postcard, very disappointing. EDIT: 1st postcard arrived, updated my review score

good service and good staff

Stayed in July 2025

Nothing. It was all great.

Great place to relax and watch the ocean - either in the ocean with all the equipment provided or simply on a chair.

Stayed in July 2025

Unfortunately, no kitchen amenities, not in the rooms or available for guests. Restaurant in the island is overpriced. Staff was not helpful in telling us where to go to find food near the island, we had to find it for ourselves. Same with buses, we figured out how to catch a bus for $150 vatu even though the staff advised us it would be a lot more. Airport shuttle they booked for us never showed up. Not really a marine sanctuary to be honest either. Paddle boarding was advertised but it was broken when we got there. Overall, very poor but everyone was very friendly and it was an amazing stay for relaxing after we sorted out food!

Nice bungalows and friendly staff overall. The island is lovely for kids snorkelling and kayaking.

Stayed in July 2025

Everything shut down at 8pm. Lights out in bar.

Nice bar and restaurant

Stayed in May 2025

The only downside was there is no air conditioning in the rooms so it can get hot at times.

The whole island was beautiful, we loved it.

Stayed in July 2025

The food at restaurant was poor, and very expensive.

The island / pacific cultural history

Stayed in July 2025

Location was fabulous on the marine sanctuary

Stayed in July 2025

The fact that the toilet and showers were separate from the rooms, the noisy fridge and no air conditioning. Hotel feels a bit run down and can benefit from an update or a makeover.

The location of the resort, the fact that you’re in a marine sanctuary with 24 hour boat service to the mainland, the very friendly staff

Stayed in June 2025

Great stay

Stayed in December 2024

The room was a little hot box and mosquitoes were very aggressive. A pedestal fan was not enough for the humidity. The sheets were scratchy. The view from our room was marred by a rusty filing cabinet, old cans of paint and a rusted out chest freezer dumped directly in front of the accommodation. This resort needs some love!

The staff were lovely and the bar and restaurant were reasonable priced. The snorkelling off the beach was fantastic.

Stayed in January 2025

They don't have a walkway to wheel your suitcases, so it was hard to carry to the rooms and boat

Thw staff were just so friendly and kind, aswell as helpful. I also liked the snorkelling, a great place for it!

Stayed in January 2025

it’s just looking a little tired maybe a little basic maintenance but it’s not to bad

A great location to just relax snorkel swim. Staff are fantastic. I have been here a couple of times in the last 15 years. And it’s looking a little tired but the staff and location definitely over look this. Our bungalow was clean and can be serviced every day if you like. It’s fabulous for a week long break will return again

Stayed in December 2024

The booking details on here are wrong the food is not included it is an additional charge and the only free things are the snorkel safari and glass bottom boat but the boat is broken and the guy who did the safari decided not to come to work.

It was nice and the people were amazing.

Stayed in October 2024

Shame the owners don't fix up the resort. Such a lovely island that could be so much better.

We spent our 20th wedding anniversary here as this is where we had our honeymoon. The location is great. Stella & the staff at Hideaway are so friendly & very helpful. The restaurant has lovely food. The snorkelling was great, unfortunately the coral reef isn't as good as it used to be. But if you head out a bit, it's fantastic. Our room was very clean & comfortable. The resort definitely needs a revamp, apparently the sale to the new owners hasn't done it any favours. No idea what they are doing with the walls they building at waters edge, & the pool? Definitely need the stairs back with the railing to enter & exit the water. I would definitely go back. Would be great too for day trips!

Stayed in September 2024

The property is very old & tired needs a lot of work

Was very relaxing having the pool was great staff were lovely food was great

Stayed in March 2024

It’s old and need of a lot of refurb

The location is fabulous and being able to swim on the reef straight in front of our room was great . Food was limited in choice but delicious.

Stayed in January 2024

Breakfast is not included and not really worth paying extra for. An unnecessary additional cost for cereal and bread. This is a management thing though, staff made up for this with their smiling faces and warm welcomes. Rooms don’t have aircon which is fine if you can handle the heat

The location is amazing and staff were so accomodating and friendly, I could not fault them. The reef is beautiful and hiring gear is so easy. We also went scuba diving with Dell and he was amazing. All staff were. Room was great for the price we paid and having a private beach entrance and small garden was a treat! Felt like your typical island living

Stayed in January 2024

Cleanliness is bit below compared to other resorts.

Great location, friendly staff and food was very nice.

Stayed in December 2023

Shared shower block needs a deep clean. There is no table for the kettle which has a short cord. It needed to sit on top of an upside down basket on the floor.

Diving and friendliness were great. Bed was comfortable and bed linen was clean. My room had a lovely view.

Stayed in September 2023

Lack of things to do in the evening

Location and staff are what make this place . Louisa is the best!!! Unfortunately needs more entertainment to keep people in the island after the sun goes down. Nothing for kids .

Stayed in September 2023

The ferry to the mainland runs very frequently but expect to wait for a bit at times. The diving prices were roughly 50% higher than stated on the website, I decided not to go diving and went for snorkelling instead. Be prepared for a 3% surcharge if you pay by card. Most of the beach is coral - not sand.

Great location for a relaxing holiday. Short bus ride to the city. However, don't pay too much for the public buses. A ride should not cost more than 150 to 200 VT to the city. Hot showers are available. Lots of activities are offered or can be arranged. Great for snorkelling (compared to Tanna though most corals of the house reef were dead, which made it easy to see the plenty and colourful fish).

Stayed in September 2023