Erakor Lagoon, Port Vila, Vanuatu
#39 of 50 hotels in Port Vila
Guests' ChoiceBased on 119 hotel reviews
7.4Cleanliness
8.1
Comfort
7.7
Location
8.1
Facilities
7.6
Staff
8.9
Value for money
7.5
Free Wifi
5.2
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End of dialog contentReviewed: April 27, 2025
Tony
AustraliaGreat location, friendly staff, good food.
Stayed in April 2025
Reviewed: October 24, 2024
Woodger
New ZealandPolluted lagoon.
Breakfast and meals good. Lagoon location. Friendly staff.
Stayed in October 2024
Reviewed: September 19, 2024
Jo
AustraliaThe pools are all quite small and there is very little room to sit and relax around them. One is immediately infront of reception and the dining room. The sun loungers are all quite old and broken, the cushions again old and not clean. Its at the bottom of a very steep driveway which you have to walk up to catch a bus. Its a 15 min walk into town down a very dark road at night. The kitchen and bathroom are old dark wood and looking very tired and dated now. Breakfast is basic and same everyday. Toast, cereal, juice, croissant.
the location was nice and quiet and beautiful view of the lagoon. Unit was nice, clean, spacious. Lovely tropical grounds but could use some weeding! Restaurant on site again very quiet but menu had a bit of everything.
Stayed in September 2024
Reviewed: June 10, 2024
James
AustraliaThe food could have been better.
I broke my Ankle while in my room and the staff where fantastic. The hotel gave me a room close too the Restaurant and at ground level. I will try and come again. The only negative is that the water at the beach is Polluted and so I could not swim there. You need to speak too your local government about fixing that problem. It is a big negative.
Stayed in June 2024
Reviewed: May 2, 2024
Elisa
AustraliaNo internet in the room And that they did not advise us before we arrived that we wouldn’t be able to swim because is polluted
Great service, all the staff were amazing, always helpful and smiling. They go on and beyond to help.
Stayed in April 2024
Reviewed: March 16, 2024
Cameron
ThailandThe mattress was way too hard in both rooms. I had to sleep on pillows on top of mattress. The breakfast was not good. You had no choice in what you got and they delivered it to the room. I let them know how strange this set up is. It’s not a good way to deliver breakfast to people. They need to change this if they want ppl to stay. And I found it very expensive especially seeing it’s low season.
The room was nice. Pools are good. The gardens are lovely Staff were fantastic. And they moved me after the first nite. The staff are very friendly and helpful. They even supported me to find other accommodation for my next part of my journey by making calls etc. I was very appreciative of this.
Stayed in March 2024
Reviewed: February 8, 2024
Paul
AustraliaWe could have been advised that Spa and the gym were no longer in use. The maintenance of the 3-bedroom beachfront villa needs to improve. Lights need replacing, TV needs replacing, after 4 days of it not working, we find the screen is damaged. The doors need lubricating, and the windows need blackout curtains to prevent guests from being woken at 4am by bright sunlight.
The location was fantastic and the staff were exceptionally friendly. The Poulet baked fish was exceptional. I also liked that when we advised the staff about issues with the facilities, the issues were attended to.
Stayed in February 2024
Reviewed: January 7, 2024
Daniel
AustraliaThe breakfast was poor no kitchen for hot offerings unless you wanted to make it yourself. The driveway is steep buses will pick you up from the bottom at an additional cost. The pools were closed often I thought that a rotation of cleaning schedules could have been done better.
The room was dated but clean and 5he view was amazing. The layout was different from the Web diagrams which was disappointing but bearable.
Stayed in January 2024
Reviewed: January 2, 2024
Shiho
New ZealandIf there is a wheelchair access to the swimming pool, would be much more enjoyable.
The staff are all friendly and helpful.
Stayed in January 2024
Reviewed: December 26, 2023
Keshvi
Fijibreakfast could have been better as we paid quite a bit for the rooms. breakfast was disapointing.
very limited menu and cold breakfast was served.
Stayed in November 2023
Reviewed: December 24, 2023
Noel
Australiawould have like knowing that swimming at waterfront was not an option before booking and access to property was very steep but upside to this is it is very quiet and not a lot of traffic
the staff made our stay so enjoyable and made us feel comfortable
Stayed in December 2023
Reviewed: December 21, 2023
Jo
AustraliaA bit isolated
Spacious room
Stayed in December 2023
Reviewed: December 10, 2023
Sarah
AustraliaWe couldn’t swim in the lagoon due to water pollution and lots of the water sports were canceled (snorkelling, jet skiing) the only thing we could do was kayak.
Central to most locations we wanted to visit
Stayed in December 2023
Reviewed: October 27, 2023
Carolea
AustraliaLoved watching locals in everyday life near the accommodation
Great location
Stayed in October 2023
Reviewed: September 14, 2023
Kirsty
United KingdomHad hot water on the first night and none after that.
Location was great, easy access to port vila and airport! Description of accommodation was absolutely spot on!! Access to kayaks was great! Peaceful and quiet, didnt know there were other guests during the day. Rooms clean and well provisioned. Reception super helpful!
Stayed in September 2023
Reviewed: August 19, 2023
Leah
United KingdomThe location was somewhat remote and a taxi was needed for move around
Wonderful staff, comfortable bed
Stayed in August 2023
Reviewed: August 13, 2023
Angel
AustraliaLack of maintenance by the owners. Obviously the Chinese owners do not want to spend the money in fixing things up. Our lagoon view bungalow was having gas stove ‘tick’ issues our first night so we were placed into another room for the night. When back in our room the next day, looking forward to a spa after our say, then the spa bath taps came loose, the spa didn’t actually work (buttons faulty or something) however we still managed to enjoy a warm bath without the spa jets. That was probably the most disappointing thing considering we paid a fair bit for the added view and luxury of a spa
The location was excellent, nice easy walk into town through village streets. We had a lagoon view spa bath unit/bungalow which was brilliant, for the view it was rather pleasant and tranquil. The overall self contained kitchenette was good and bathroom/toilet was spacious. We also got the breakfast which was brilliant and plenty of food, they don’t have too much offering for coeliacs, so it was yoghurt and fruit. (Note for coeliac’s, byo bread or other as it was also hard to find something in the supermarkets, we visited 3)
Stayed in July 2023
Reviewed: August 8, 2023
Angie
AustraliaSomeone started pressure washing right outside our window in the morning and woke us up . Hot water in the shower didn’t seem to work/stay on for more than a minute.
Pool, size of room and lagoon views from pool and restaurant were all lovely. Staff were very friendly, restaurant meal (massive steaks) and in room breakfasts all great.
Stayed in July 2023
Reviewed: July 25, 2023
Panne
AustraliaSteep roads
The breakfast everyday was beautiful and the staff were beautiful. Everything we needed available.
Stayed in July 2023
Reviewed: July 21, 2023
Lawrence
AustraliaNot convenient to lagoon,
Surroundings, restaurant, location to town
Stayed in June 2023
Reviewed: July 11, 2023
Brian
AustraliaFood was not at I expected
Clean and friendly environment and staff
Stayed in July 2023
Reviewed: May 24, 2023
Elena
RussiaInternet connection is poor in the rooms.
Good bed, clean and fresh linen and towels, all appliances were in order
Stayed in May 2023
Reviewed: May 15, 2023
Michelle
AustraliaQuite a steep incline to walk up to the road to get a bus or walk to town. Unable to swim in the Lagoon. We stayed following the two cyclones in March so understandably the resort was not fully functioning. The restaurant was not open every night and the food was ordinary.
Staff were great. Good breakfast delivered daily, toaster, kettle and microwave in each room. Spacious rooms. We had beach front which was lovely and accessible.
Stayed in May 2023
Reviewed: May 4, 2023
Francisco
SpainNice location near the lagoon, but challenging for public transport
Everything in general
Stayed in April 2023
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