No wifi and want to charge high price for a SIM card 8000 Vatu !!

Location

Ha soggiornato nel mese di luglio 2025

Nothing to not like.

The Moso is a beautiful boutique resort isolated from the hustle and bustle of typical tourist attractions. We loved the care and attentiveness of the staff, all local villagers who were such a delight. The resort is environmentally sustainable with potable water on tap, no plastics, and runs predominantly on solar.

Ha soggiornato nel mese di luglio 2025

When I booked this villa, I actually thought it was on the beach, not up on top of a big hill. Maybe a bit more clarification before booking as to where each villa is located would be good. The fan in the room was very slow with little power, so I was grateful it wasn't very hot when I was there mid April. No Air-con. The bushes could be trimmed back a bit so you can see the amazing view while sitting down outside or while in the pool.

The views were amazing. The villa pool was a good size and clean. The bed was comfortable and the villa was clean and tidy. Food was good both in the restaurant and room service. It was a nice place to relax and unwind for 3 nights.

Ha soggiornato nel mese di aprile 2025

From desk staff (except Nunes who was absolutely perfect) need enhanced training in hospitality and below are few examples which could've been handled nicer in my opinion. On a first day, we decided to walk to the nearby village, but were chased by Fredi who told us that village visits are not allowed and we need to buy a tour if we want to visit village, which was absolutely untrue based on information pack provided in the room and chats to Antoun and other staff. On one of the days, we booked early morning (6AM) boat trip to the beach on the other side with breakfast, but on the day we were told that chef is not there yet so we either wait or depart without food (does it really require chef to cook poached eggs and toasts?). And the boat was late too, what we found out later boat driver was only informed on the morning and rushed to pick us up (poor Jerry who started work without having breakfast). On arrival back to the resort, we noticed other guests also waiting for the boat to start their delayed journey. Later on the day, we had sunset cruise booked but again boat was late, cheese platter was not suitable (non-GF) and we only spent half on the planned time on water. Cruise itself is terrible banana boat ride on wobbling chairs without seeing sunset itself. On the day of our departure, our transfer was booked for 1PM so we were planning to have lunch and relax a bit before trip to the airport. On the day of departure, we found out that we were placed with other departing guests at 12PM which was not only too early (Port Vila airport is the worst place to spend your free time if you arrive early), but lunch was only served from 12PM. So, we insisted we depart as planned, so front desk moved both our and other guests departure to 1PM. That made other guests worried about their flight as they could've been late. We ended up rushing our lunch and even packing part of it and overall ended with stressed and rushed departure.

Most of the staff at The Moso was absolutely lovely - special thanks to Nunes who helped a lot with answering to our questions, helping with the room, booking transfers and activities, accompanying for kava night, etc. He was always happy to help, exceeding our expectations for front desk staff. Also thanks to Eveline and Amelia from the bistro - it was very nice chatting to them and they were really accommodating and helping with meals and dietary requirements. GF food was relatively easy to arrange. One of the owners (Antoun) was around and we had few nice chats with him - it was good to see owner actually actively participating in resort operations. Absolutely stunning view from hilltop villa terrace. Good snorkeling, especially on Eton beach or on one of the reefs further from the shore (need boat driver to drop off there, thanks Jerry for organizing that). People at local village is absolutely lovely and friendly, lots of chats and stories, and they can even cook local food (if you ask prior). Meals are mostly good, reasonably sized and priced.

Ha soggiornato nel mese di maggio 2025

Stunningly peaceful and amazing staff

Ha soggiornato nel mese di aprile 2025

We had a bit of trouble drinking the water (both got stomach upset) and would have loved to have had access to filtered water.

The rooms are beautiful and the setting cannot be beaten.

Ha soggiornato nel mese di ottobre 2024

Leaving

Location is Wonderful Paradise. Stayed in Hilltop Villa and Beach front Villa, both had pools and were excellent. We booked for 5 days we stayed for 9. Is worth going over to the West side of the Island, for snorkelling, total seclusion and caves.

Ha soggiornato nel mese di settembre 2024

Coral and rocks would have been a problem if we didn’t have reef shoes. Important to take The property was beautiful

Lovely staff. Excursions available. Enjoyed quad bike to snorkel beach. We didn’t have to climb a steep hill as our facilities at ground level. Delicious food but we took food for breakfast and lunch as there for 5 days. Worked perfectly.

Ha soggiornato nel mese di giugno 2024

Wifi was very patchy, both booked activities started very late (even considering “island time”), food was delicious but portions were quite small considering the price

We loved the aesthetic! Beautifully set-up with comfy hanging chairs. Location was also VERY beautiful and secluded. Almost all staff were warm and friendly ❤️

Ha soggiornato nel mese di luglio 2024

Nothing really.

The Moso is built on stunning beachfront property. It is white, clean, bright and breezy.

Ha soggiornato nel mese di giugno 2024

Nothing - it was perfect

Gorgeous spot - loved our stay.

Ha soggiornato nel mese di gennaio 2024

Our room was up a very steep heel so if this is something that would bother you make sure to request a beach view villa to avoid the hill

This place is one of the most special places I've ever stayed due to the wonderful staff who work hard everyday to make you feel welcomed. From Nunez on reception to Alice and the boys on the floor to the kitchen staff everybody was just delightful to talk to. The staff make this place the most wonderful stay one could ever imagine. We were even taught some Bislama. A MUST do if you are in Vanuatu.

Ha soggiornato nel mese di gennaio 2024

Nothing!

The location, the room, the facilities, the good the staff. Everything was amazing. Can't thank the team enough for letting us stay, had a great time!

Ha soggiornato nel mese di dicembre 2023

The only thing I could say is it is a little pricey but we found it value for money considering the delicious food and beverages.

I can only say WOW WOW WOW. The Moso is an amazing resort to stay at. It well and truly exceeded my expectations. We had the most wonderful beachfront villa, situated right beside the resort pool. From the moment we received our welcome cocktail, we were made to feel welcomed and at home. The staff are exceptional, you only have to ask and they are there to help. We celebrated a birthday and anniversary and the staff made our special day extraordinary. We will definitely be back. I highly recommend the around island tour with a swim in a cave, a private beach picnic and a visit to the turtle sanctuary.

Ha soggiornato nel mese di ottobre 2023

Transfer fees

Location. Staff great vibe Very chilled. Beautiful facilities

Ha soggiornato nel mese di ottobre 2023

Inconsistent service in room and at bistro. Website needs updating, not enough current info (menu, day spa). Super slippery floors when wet in and around villa. Villa lap pool was unusable in July due to no sunlight on water. Leaking plumbing, and in room facilities not well maintained.

The island was gorgeous and ideal for an off grid getaway. Great snorkelling and a decent walk to the local private beach. Great activities and the bistro was amazing.

Ha soggiornato nel mese di luglio 2023

The food, issues with quite a number of menu items not being available (across breakfast, lunch, dinner) from things that are understandable like no fresh items, to staples like no tea. Also some issues in maintenance, like no key to the room and the coffee and tea machines in room not working.

Loved the isolated and quiet vibes, beautiful secluded beach on the other side of the island. Amazingly designed and stylish rooms.

Ha soggiornato nel mese di giugno 2023

The restaurant, while stunning, was a little disappointing, esp the dinner choices. There were some items missing from the menu throughout our stay and it would have been great to have some local options - for example a delicious fish curry While I understand that supply can be difficult, recommend removing those items to avoid disappointed guests. The service was okay but could be great with a few tweaks. Similarly, some very simple tweaks to the facilities in the villas (which we can share separately) would make them superb. Overall, we really enjoyed our stay.

The location was stunning and very peaceful. The resort had a great atmosphere and the villas were spacious and airy. We really enjoyed relaxing on the deck. The staff were very welcoming - shout out to Luke for his kind and genuine service and to Rodney for great chats about Vanuatu during our boat transfers. The place to go if you just want to relax.

Ha soggiornato nel mese di giugno 2023

zero

great location, staff n snorkelling. everything was superb

Ha soggiornato nel mese di aprile 2023

2 hurricanes in one week took a tool on some local food supplies, few items were missing from the menu, what was really a shame, particularly the fish and fruit we were looking forward to, but everything what was available was a great tasty food (local organic meet is a must to try)

The Moso is just an escape from reality, away from all the responsibilities to a tropical island, where the ocean is always warm and beer always cold. The lap pool villa is unreal to wake up in, 7am private pool swim with the view is just another level. Don't forget your snorkel, you'll regret it. Front beach for stand up and kayak and the one at the back of the island proper cast away feeling. Very nice staff, owners always around for little chat. Overall great 6 nights stay for a price of a long weekend in Sydney. With just 3.5 hour flight from Sydney, The Moso ticks all the boxes.

Ha soggiornato nel mese di marzo 2023

Stunning location. Wonderful Staff. Clean Villas. The perfect place for a holiday / honeymoon.

Ha soggiornato nel mese di aprile 2023

nothing

the beauty, beach, water, accommodation, staff, everything!

Ha soggiornato nel mese di aprile 2023

stunning location stylish rooms beautiful staff secluded luxury

Ha soggiornato nel mese di aprile 2023

Mattress was old and stained. The final night we did not stay on the island as recommended by management due to weather conditions and still paid the $600 for the evening. We purchased breakfast included however no coffee or breakfast drinks were included and it would have been cheaper to pay for what we ordered off the menu and not pre purchase breakfast when booking the stay.

Stunning island beautiful beach and staff

Ha soggiornato nel mese di gennaio 2023