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Reviews of Astoria Luxury & SPA 5 stars

Rr.Idriz Seferi p.n., 60000 Gjilan, Kosovo

#9 of 17 hotels in Gjilan

Guests' Choice

Review score

Based on 56 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.4

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 1 August 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Very limited breakfast choice, however the restaurant in the hotel has wonderful breakfast. The spa is basically inside pool and sauna and some basic gym equipment. The spa area needs renovations and better ventilation (it doesn’t smell good). No additional services such as massages etc.

    Very friendly staff

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Exceptional
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, comfy, staff, room, everything is great.

    Stayed in July 2025

  • Reviewed: 4 June 2025

    10
    Nice and helpfull Staff, delicious breakfast, comfortable and clean rooms
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast, Staff, Rooms.

    Stayed in May 2025

  • Reviewed: 26 March 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The parking was total over capacity as an event which I did not know, and I could not find any parking in front and behind the hotel, it is a pitty that no guidence to help/advice in such case.

    I booked this hotel lots of time, still very good, including the big room, nice swimming pool and sanna room, very good gym, nice breakfast especial the homemade scrambled egg.

    Stayed in February 2025

  • Reviewed: 17 June 2024

    9.0
    All good.
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    little noisy when window open.

    Nice Hotel, good service, good breakfast, nice people, good location, free parking, nice bar and restaurant

    Stayed in June 2024

  • Reviewed: 28 May 2024

    10
    Hotel Astoria Luxury & SPA is a haven of luxury, comfort, and tranquility
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    I recently had the pleasure of staying at Hotel Astoria Luxury & SPA, and it was an absolute delight! From the moment I stepped into the grand lobby, I was greeted with warmth and professionalism by the friendly staff. This five-star hotel offers an exquisite experience, perfect for both leisure and business travelers. The rooms at Hotel Astoria Luxury & SPA are a true testament to luxury and comfort. Spacious, elegantly furnished, and equipped with modern amenities, they provided a haven of relaxation during my stay. The attention to detail in the room decor and furnishings truly added to the overall sense of luxury.

    Stayed in May 2024

  • Reviewed: 18 April 2024

    10
    Excellent
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    It was my first time here and for sure not the last time . I was in Gilan visiting some friends , and they suggest me this place. The hotel is maybe the best in town, rooms are very clean, and spacious. The bad is really comfy . the staff is very polite and helpful.What I liked more for this place was the food, was just amazing , the best in all Kosovo for sure . I only stayed here for one night but I will came back for sure ine the future , and next time I will prove smth else in the restaurant , because the food as I said was delicious.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Strongly recomandet
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Hotel Astoria is one of the most cleanest hotels i have ever stayed in Kosovo! Each room is well furnished and elegant with the most comfortable furniture and bedding making sure you have a wonderful stay/sleep when visiting. The staff are extremely welcoming and treat you like family and are always so attentive! Thank you for all of your efforts guys.It’s highly recommended!! The resorant has the best sea food that you can eat in Kosovo.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    I loved the place and I will return for pleasure with my family when I can .
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Fantastic hotel with fantastic people. Wonderful food and service from the following group. Staff members went above and beyond. The room was very clean and comfy, and has the amenties that needed.Outstanding service guys . Thank you .

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast and hospitality of people and staff

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The room was great. The staff very nice and the breakfast delicious. Can't wait to visit this place again.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great !

    Everything about our stay was amazing . From free parking, easy check in, friendly staf and very helpful .The room was very clean , and the bed was super comfortable .The food at restaurant was great . The SPA was another plus thing here .me and my family really enjoyed 2-3 hours af relax there . We will came back for sure here .

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Great value for money.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    An excellent hotel at central location, yet quiet. Spacious rooms, tasty breakfast, very helpful staff.

    Stayed in February 2024

  • Reviewed: 13 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Missed chair in the room to work on desk

    Very comfortable bed, good breakfast, clean bathroom

    Stayed in March 2024

  • Reviewed: 24 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very good place, very satisfied with the service

    Stayed in February 2024

  • Reviewed: 22 November 2023

    9.0
    Thank you very much.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    We were in room 212 - the insulation of the windows is not good. Even late at night we heard people - either in another room or outside smoking.

    That all staff spoke English. That taxis wore ordered on time.

    Stayed in November 2023

  • Reviewed: 27 October 2023

    8.0
    Good stay and good value for money
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was so small and breakfast was poor.

    The room was well organised, clean and tidy.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    8.0
    Beautiful and relaxing for a short stay.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 7 nights

    One improvement highly recommended: slip hazards. E.g. porcelain style stairs outside, bathroom areas and spa were all very slippery. The music in the bar was sometimes deafening which made us leave.

    Breakfast was delicious and lots of different food options on the menu. Everyone was super kind and helpful.

    Stayed in September 2023

  • Reviewed: 9 October 2023

    10
    Fantastic hotel, and the staff was super friendly
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Great

    Stayed in October 2023

  • Reviewed: 23 July 2023

    10
    We enjoyed our stay
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    The climate

    The staff was very helpful and accommodating

    Stayed in July 2023

  • Reviewed: 28 June 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    friendly reception

    Stayed in June 2023

  • Reviewed: 26 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendly at reception!

    Stayed in April 2023

  • Reviewed: 30 May 2023

    10
    Great place
    • Business trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    None.

    Very clean, great staff, nice spa area, a lot of guest parking

    Stayed in May 2023

  • Reviewed: 21 May 2023

    10
    very good experience , friendly staf and very clean
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    the outdoors in the area

    very welcoming , professional team in the hotel, the breakfast chef offered to cook fresh eggs just before 10:30

    Stayed in May 2023

Showing 1 – 25

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