Reviews of Four Points by Sheraton Prishtina City 4 stars
California Street Nr 52, Marigona Residence, 10000 Pristina, Kosovo

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLovely facilities, very friendly and helpful staff.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewAmazing gym, really great wellness area (2 saunas, 1 ice bath, 1 jacuzzi, etc.). Breakfast had a good variety of choices. Room was also relatively spacious and clean. Definitely surprised me to the positive this hotel, great stay.
Dear Jan, ch Thank you so much for your kind words! We're thrilled to hear that you enjoyed our wellness area and found the gym, saunas, ice bath, and jacuzzi to your liking. It's also great to know that our breakfast selection and room comfort exceeded your expectations. We truly appreciate your feedback and hope to welcome you back for another great stay soon! Kind Regards, Front Office Team
Dear Jan, ch Thank you so much for your kind words! We're thrilled to hear that you enjoyed our wellness area and found the gym, saunas, ice bath, and jacuzzi to your liking. It's also great to know that our breakfast selection an… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewIt’s clean and tidy. Everyone who works there is extremely helpful and very friendly which makes it a much more pleasant stay than other establishments. Linda did our Swedish massages and she was incredible. She was so attentive and only did what we were comfortable with, a true reflection of how a person should be.
There was nothing we didn’t like!
Dear Anita, gb Thank you for your wonderful feedback! We're so glad to hear that you found everything clean and tidy, and that our team helped make your stay extra special. Your kind words about Linda and her attentive care during your Swedish massage mean a lot, we’ll be sure to pass on your praise to her. It's always our goal to create a comfortable and welcoming environment, and we're delighted to hear we hit the mark. We hope to see you again soon! Kind Regards, Front Office Team
Dear Anita, gb Thank you for your wonderful feedback! We're so glad to hear that you found everything clean and tidy, and that our team helped make your stay extra special. Your kind words about Linda and her attentive care during your … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewWe had an excellent stay at this hotel. The staff was consistently friendly and always eager to assist us with our needs. Their dedication and willingness to help made our experience even more enjoyable. We highly recommend this hotel!
Dear Guest, We are so happy to hear that you enjoyed our service and the property itself! We look forward to seeing you again soon. Sincerely, Front Office & Reservations Manager
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewTop notch! Great gym and spa
Dear Ryan, no We are so happy to hear that you enjoyed our service and the property itself! We look forward to seeing you again soon. Sincerely, EDITA BUJUPAJ Front Office & Reservations Manager Edita.Bujupaj@fourpointsprishtina.com
Reviewed: 4 April 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in February 2025
Verified reviewReviewed: 8 March 2025 · Stayed in March 2025
Verified reviewAltogether, I stayed two nights. The staff—Zane, Jehon, Berger, Ibrahim, Anita—were excellent and always amenable to helping; they were very pleasant. Breakfast was absolutely amazing. The bed was comfortable. I slept extremely well. The room and bathroom were large and well-appointed. I did not avail myself of the gym and the pool, but wow! It was all top-notch.
Prishtina is not a very walkable city; it’s a sprawl. But there was a shuttle bus that stopped in front of the hotel. I don’t drive, so for me, it was taxis to and from the airport, to and from the main bus station, to and from Gracanica Monastery. Arrange your taxis through the hotel if you want to avoid getting ripped off.
Dear Brendan, On behalf of the entire hotel team, I want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Prishtina City. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team to celebrate the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Zane Koci, Front Office Supervisor
Dear Brendan, On behalf of the entire hotel team, I want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Prishtina City. It is always encouraging to hear positive fee… Show more
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewEverything good’
The lights
Dear Blerta, We are so happy to hear that you enjoyed our service and the property itself! We look forward to seeing you again soon. Warm regards, Four Points Team
Reviewed: 19 February 2025 · Stayed in January 2025
Verified reviewBalcony in room
N/a
Dear Carlos, Thank you for your feedback. As we pride ourselves in delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We noticed that you rated "Overall Score - 8" Please accept our sincere apologies for not meeting your expectations during your stay, especially in regards to the above-mentioned points. We would appreciate if you could spare some time and provide detailed feedback on your experience, as we strive to improve our services and deliver flawless guest experience, aiming at the scores of 9 and 10. Once again, thank you for staying with us, and I look forward to your response! Warm Regards, Four Points Team
Dear Carlos, Thank you for your feedback. As we pride ourselves in delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We noticed that you rated "Overall… Show more
Reviewed: 15 February 2025 · Stayed in January 2025
Verified reviewReviewed: 15 February 2025 · Stayed in January 2025
Verified reviewReviewed: 15 February 2025 · Stayed in January 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewFood for breakfast
Dear Ms.Olena, We are so happy to hear that you enjoyed our service and the property itself! We look forward to seeing you again soon. Warm regards, Four Points Team! Kind Regards, Front Office Team
Reviewed: 22 January 2025 · Stayed in December 2024
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewDear Mr. Milot, We are so happy to hear that you enjoyed our service and the property itself! We look forward to seeing you again soon. Warm regards, Four Points Team