Reviews of Hotel Garden 5 stars
Agim Çela No.1, Kalabria, 10000 Pristina, Kosovo
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Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe staff were really nice and friendly. Everything in the hotel was clean and tidy.
It was very hot in the hotel, both in the hotel room and the common areas. Ventilation on the movement did not work. The phone to the service room didn't work either.
Reviewed: 18 June 2025 · Stayed in April 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewService on a level thats rare these days. Very impressive.
Shower door was a bit diy
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in April 2025
Verified reviewExcellent breakfast,nice spa foc ok
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewGreat breakfast options,nice spa free of charge,quiet nice garden in
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in December 2024
Verified reviewReviewed: 4 January 2025 · Stayed in January 2025
Verified reviewReviewed: 1 January 2025 · Stayed in December 2024
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 18 December 2024 · Stayed in December 2024
Verified reviewRoom was very good and confortable.
clean and confort
Dear guest, Thank you for taking the time to share your feedback with us! We’re so glad to hear that you enjoyed your stay in our Hotel. We look forward to welcoming you back again in the near future. Warmest regards, Reservation Department, Hotel Garden
Dear guest, Thank you for taking the time to share your feedback with us! We’re so glad to hear that you enjoyed your stay in our Hotel. We look forward to welcoming you back again in the near future. Warmest regards, Reservation Depart… Show more
Reviewed: 30 November 2024 · Stayed in November 2024
Verified reviewReviewed: 24 November 2024 · Stayed in November 2024
Verified reviewWe had an amazing stay at Hotel Garden in Prishtina! Everything was absolutely perfect—from the warm and welcoming staff to the excellent facilities. The spa was relaxing, the breakfast was outstanding, and the restaurant offered delicious dishes. The entire hotel, including our room, was impeccably clean. The staff were not only professional but also very kind and helpful, making our stay even more enjoyable. We will definitely be coming back!
The only thing we felt could be improved is the massage room, where it was a bit cold. Adding a little background music during the massage would also create an even more relaxing atmosphere
Dear Ms. Dafina, Thank you for taking your time to rate us, we are pleased to hear that you liked your stay in our Hotel. We truly appreciate your suggestions regarding the massage room temperature and the addition of background music. Creating a relaxing and comfortable environment is very important to us, and we'll definitely take your comments into consideration as we continue to improve. We look forward to welcoming you back again in the near future. Warmest regards, Reservation Department, Hotel Garden
Dear Ms. Dafina, Thank you for taking your time to rate us, we are pleased to hear that you liked your stay in our Hotel. We truly appreciate your suggestions regarding the massage room temperature and the addition of background music. Cr… Show more
Reviewed: 10 November 2024 · Stayed in November 2024
Verified reviewReviewed: 20 October 2024 · Stayed in October 2024
Verified reviewReviewed: 9 October 2024 · Stayed in October 2024
Verified reviewThe location qas good, the breakfast was exellent, wery cleen hotel and quit . Recomanded to everyone.
no
Dear Mr. Valon, Thank you for taking the time to share your feedback with us! We’re so glad to hear that you enjoyed your stay in our Hotel. We look forward to welcoming you back again in the near future. Warmest regards, Reservation Department, Hotel Garden
Dear Mr. Valon, Thank you for taking the time to share your feedback with us! We’re so glad to hear that you enjoyed your stay in our Hotel. We look forward to welcoming you back again in the near future. Warmest regards, Reservation De… Show more
Reviewed: 18 September 2024 · Stayed in September 2024
Verified reviewReviewed: 11 September 2024 · Stayed in August 2024
Verified reviewThe breakfast is wonderful. Nice pool.
The room is a bit old
Reviewed: 24 August 2024 · Stayed in August 2024
Verified reviewThe lady on the desk was incredibly friendly, The beds were comfortable. The breakfast was amazing.
The location wasn't brilliant, especially as we didn't have a car.
Dear Mr. David, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed the friendly service, comfortable beds, and amazing breakfast. We also appreciate your comments about our location. Thank you again for staying with us. We hope to welcome you back and make your next stay even better. Warmest regards, Reservation department Hotel Garden
Dear Mr. David, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed the friendly service, comfortable beds, and amazing breakfast. We also appreciate your comments about our location. Thank you again for staying… Show more
Reviewed: 22 August 2024 · Stayed in August 2024
Verified reviewThe cleaning of the rooms and the breakfast was good.
If you're a family with young children, **avoid Garden Hotel at all costs**. Our experience was far from family-friendly, and it was clear that this hotel does not prioritize the well-being or enjoyment of guests with kids. At the outdoor pool area, we were instructed to sit at the back because the music was deemed "too loud for children." The reason given was that the area was filled with **20-something singles** indulging in expensive champagne and other alcohol, with little regard for families. To make matters worse, many of these younger guests weren't even staying at the hotel. The pool area was littered with bottles, creating a hazardous environment, and the music was blaring, making it impossible for us to relax or keep an eye on our children. The **management’s attitude was incredibly dismissive**. When I politely asked if the music could be turned down slightly, my request was not only ignored, but I was also met with rudeness that left me shocked. The **arrogance of the management** was astounding, and they seemed completely disconnected from what was happening around the pool. Their only concern was catering to the younger crowd who were spending money on drinks, with **no consideration for families**. In addition to these issues, the **parking situation at the hotel is a nightmare**. It’s overcrowded and chaotic. On one occasion, our exit was blocked by two cars belonging to people who weren’t even staying at the hotel. The security and reception staff were running around like headless chickens for about an hour, trying to find the owners of the cars. There seemed to be no real systems in place to prevent these problems, and the staff offered no solutions to the inconvenience caused. In summary, if you're looking for a place where your children can enjoy a safe and comfortable environment, Garden Hotel is definitely not it.
Dear Ms. Luljeta, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, especially concerning our family-friendly environment. We regret that you felt the pool area was not accommodating and that our team did not address your concerns as effectively as we strive to. Ensuring a comfortable and enjoyable experience for all our guests, including families, is a top priority for us and we ensure you that all guests are treated with the respect and attention they deserve. We would like to clarify that our Pool and our Restaurant doesn’t provide facilities only for our hotel guests but also for other guests who are not resident in our hotel, regarding the pool area we try to arrange the seating according what is best for the guests (as we already informed and explained to you in person). We would like to thank you once again for taking your time to share your experience with us and we value your feedback as it helps us improve more. We hope to have the opportunity to provide you with a more enjoyable stay in the future. Kindest regards, Reservation Department Hotel Garden
Dear Ms. Luljeta, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, especially concerning our family-friendly environment. We regret that you felt the pool… Show more
Reviewed: 5 August 2024 · Stayed in July 2024
Verified reviewExcellent staff, excellent service, excellent breakfast
Dear Ms. Mirjeta, Thank you for rating us, we are pleased to hear that you liked your stay in our Hotel and hope to welcome you back again in the near future, your words toward our staff and service are much appreciated. Warmest regards, Reservation Department, Hotel Garden
Dear Ms. Mirjeta, Thank you for rating us, we are pleased to hear that you liked your stay in our Hotel and hope to welcome you back again in the near future, your words toward our staff and service are much appreciated. Warmest regards, … Show more