Reviews of Hotel Heimli
Ilaz Agushi 4 Iliaz Agushi, 10000 Pristina, Kosovo

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Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in March 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 February 2025 · Stayed in January 2025
Verified reviewReviewed: 16 February 2025 · Stayed in December 2024
Verified reviewThe location was good but difficult to find the first time. Friendly staff.
Not comfortable for a long stay.
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewSmall room. Not as i payed for it. Tualete very very small. Hot and fresh water is OK .
Small room. From the next room is air conditon which did'nt let me sleeping for all the night.
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewReviewed: 1 January 2025 · Stayed in December 2024
Verified reviewIt was very very cold in the room. I asked for an extra blanket and received a degraded one. Considering that I traveled with the child it was not a good experience.
Reviewed: 22 December 2024 · Stayed in December 2024
Verified reviewReviewed: 1 December 2024 · Stayed in December 2024
Verified reviewReviewed: 5 November 2024 · Stayed in October 2024
Verified reviewLocation
Room is too small
Reviewed: 24 October 2024 · Stayed in October 2024
Verified reviewReviewed: 4 October 2024 · Stayed in October 2024
Verified reviewEverything was good if the toilet didn't smell so bad.
The toilet was clean but it smelled very bad. Even the room smelled bad if you opened the toilet's door for a few seconds. Not sure if it's about the city or they can do something about it.
Reviewed: 1 October 2024 · Stayed in September 2024
Verified reviewIt was cheap
The room was small, the shower kept running after I closed it for minutes and the toilet seat was broken so it cut me…
Reviewed: 30 September 2024 · Stayed in September 2024
Verified reviewFriendly reception, I did pay in cash but not sure if cards are acceptable. Wi-Fi password was provided. Room was compact but had just about right space.
Room was very cold and had intense cigarette odour, woke up with a cough and stuffy nose. Lighting was only available with flashing blue/pink LED's which did not made any sense to me. Sink so small and tucked under a mirror that you'd spill everything on the floor anyways. Also, drain flies and mosquitoes, had to kill a bunch but still got bitten.
Reviewed: 24 September 2024 · Stayed in September 2024
Verified reviewnothing
Loud noise in the room
Reviewed: 8 September 2024 · Stayed in September 2024
Verified reviewHaving AC & Fridge in the room was nice
I came very early morning to the room around 4-5 am in the morning. The staff came and knocked my Door around 9am for the payment. That was not nice.
Reviewed: 29 August 2024 · Stayed in August 2024
Verified reviewReviewed: 17 August 2024 · Stayed in August 2024
Verified reviewReviewed: 30 July 2024 · Stayed in July 2024
Verified reviewReviewed: 25 July 2024 · Stayed in July 2024
Verified reviewReviewed: 6 July 2024 · Stayed in July 2024
Verified reviewRandom dirty slippers in shower. Dirty toilet paper. Lights going out. No TV.