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Reviews of Hotel Hiserra

337 Kalaja Prizren, 20000 Prizren, Kosovo

#22 of 51 hotels in Prizren

Guests' Choice

Review score

Based on 43 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.2

  • Facilities

    9.1

  • Staff

    9.7

  • Value for money

    9.3

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 20 August 2025

    9.0
    Very good.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Excellent location.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Very nice hosts making the whole stay warm and welcoming. The hotel is in the city center so everything you need is very close yet it's a bit up the hill so it's not in the middle of crowd and noise.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    10
    If you driving to the property call them before so they can help with the directions
    • Leisure trip
    • Family with young children
    • Quadruple Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Location close to the fortress,clean,the staff waited for us until midnight,they served 4 of us breakfast past the closing time they even went e brought a desired coffee from outside to fulfil our order,value for the money i will highly recommend and we will visit them again on the return journey

    Stayed in July 2025

  • Reviewed: 11 April 2025

    9.0
    Great view, friendly staff, clean
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Great view of the town, friendly staff, very clean. I can definitley recommend this hotel! The view from any floor is great, but from the top room it is outstanding. Breakfast was a bit disappointing (no orange juice, no makiato, most items were industrial foods like chocolate bars etc.). But that's only a minor thing.

    Stayed in April 2025

  • Reviewed: 30 November 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine. The owner was very welcoming. Clean, warm environment and fantastic scenery.

    Stayed in November 2024

  • Reviewed: 20 October 2024

    10
    Nice and clean rooms. Great location and view over the old town. Owner was helpful and friendly
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean, good location, good price.

    Stayed in October 2024

  • Reviewed: 8 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing. The location, the host, the room for 4 persons is big and has an amazing view. The host is very kind and helpful. Love from 🇦🇱!

    Stayed in September 2024

  • Reviewed: 5 August 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    .

    Perfect location, especially for dokufest!

    Stayed in August 2024

  • Reviewed: 5 August 2024

    9.0
    Excellent
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    The bathroom was cramped.

    The view was fantastic.

    Stayed in August 2024

  • Reviewed: 27 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location, kind and generous hosts, varied and plentiful breakfast, stylish room with amazing views - nothing to fault with this gorgeously stylish hotel.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Very good position Very comfortable Very nice people

    Stayed in July 2024

  • Reviewed: 29 April 2024

    10
    Perfect place with a beautiful view and the best host Tajfun
    • Leisure trip
    • Group
    • Superior Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    During our stay we felt us like a part of the family. The host Tajfun was sincerely welcoming and helpful, beautiful view. Value for money is great, everything is new and clean. I will recommend this place to everyone who wants to feel the true spirit of Prizren and its hospitality. See you again 🙂

    Stayed in April 2024

  • Reviewed: 2 February 2024

    10
    Perfect, very nice view of the city.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great view of the city, very welcoming host! Highly recommend it.

    Stayed in January 2024

  • Reviewed: 16 September 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights

    The hotel opened very recently, so a few things still need improving, but overall the hotel offers decent value for money.

    Great location overlooking the beautiful city of Prizren (a bit of a steep hike, but worth it for the views). The staff was very friendly and helpful.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    10
    magical stay in magical city!
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    I tried my best to find one small detail that not good but really everything was more than perfect!

    The host welcome us with coffee, give us the best room with best view the location of hotel is perfect just in the middle between the fort and the bridge everything is walking distance the hotel and rooms so clean we saw the laundry drip off the towels so everything is super clean there host tries his best to make us feel home anything we need he brought to us Really super thanks to Tayfon will Definitely come back again and again!

    Stayed in September 2023

  • Reviewed: 31 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was super clean and modern, same goes for the bathroom, waking up you had a nice view of the century-old mosque, the staff was very welcoming, everything was perfect!

    Stayed in August 2023

  • Reviewed: 14 August 2023

    10
    The hotel and staff excided our expectations and we'd recommend to it to anyone visiting Prizren!
    • Leisure trip
    • Group
    • Quadruple Room with Terrace
    • Stayed 1 night

    I can't think of anything that bothered us. The stay and staff was great, and the location as well.

    The hotel was absolutely great and I would recommend it to anyone traveling to Prizren. I was staying in the top floor room, with my friend and boyfriend, and I have to say it exceeded our expectations. We had a common room that opened up to a big terrace, connected to two separate private rooms, which was perfect for us. The terrace overlooked the whole city and city center and the view was absolutely beautiful, especially on sunset and during the night. The apartment was clean and the staff was very friendly and helpful through out all of our stay. The location was also perfect, as it was in walking distance from the center and anything we needed. We would definitely stay here whenever we go visit Prizren again!

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    Great value option in Prizren
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    A desk in room would be a nice touch.

    Great friendly service, went extra mile. Great value.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    10
    Excellent minimalist hotel room with a manager who absolutely makes your stay that little bit more special.
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The location behind the mosque is great for access to the key parts of the city, but it also means you feel the full force of the early morning call to prayer.

    The property is a modern refurbishment, basically clean, modern, minimalist rooms in an apartment block with clean en-suite, large beds, storage space, fringe unit and TV. It is in the centre of Prizren’s tourist area, just behind the main mosque. Tajfun the manager is a wonderfully engaging presence keen to help however he can, and he brews a mean Turkish coffee only asking for good conversation in exchange.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent service and hospitality, very clean and comfortable :)

    Stayed in August 2023

  • Reviewed: 22 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The beds were a little uncomfortable, and the room didn’t have a chair. There was a weird smell in the bathroom.

    Excellent location, beautiful view! Staff was very helpful and kind.

    Stayed in April 2025

  • Reviewed: 30 July 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    No parking ..! The hotel are closed once i came and arrived ..!

    Clean and good location ..

    Stayed in July 2023

  • Reviewed: 18 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 16 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

Showing 1 – 25

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