Reviews of Hotel Kacinari 4 stars
Rr. Pushkëtarëve Nr.16, 20000 Prizren, Kosovo

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewThe breakfast was really amazing. They served good coffee, ex. Cappuccino The staff was very friendly and helpful. The hotel is right in the city centre. The shower is amazing.
The access by car is difficult
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewThis hotel provided an exceptional stay. The cleanliness and high quality of the facilities were superb, from the comfortable bed to the elegant toilet with its modern and powerful shower. The breakfast was decent, and the espresso was good. The convenience of free underground parking, including the option to park after check-out, was greatly appreciated. The location is also a major asset, being right in the heart of town and within easy reach of all main attractions and restaurants. Special mention must be made of Tony, who was excellent and went out of his way to help me when I had trouble finding the hotel in the old town. Highly recommended.
Reviewed: 7 March 2025 · Stayed in March 2025
Verified reviewPerfect everything
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 16 December 2024 · Stayed in October 2024
Verified reviewReviewed: 25 October 2024 · Stayed in October 2024
Verified reviewReviewed: 21 September 2024 · Stayed in September 2024
Verified reviewLocation
Breakfast was not great
Reviewed: 20 September 2024 · Stayed in September 2024
Verified reviewSomewhat classy hotel near attractions, cafes etc. Quiet, clean, basic but adequate breakfast. Welcoming staff (some English spoken).
Nothing to add.
Reviewed: 4 September 2024 · Stayed in September 2024
Verified reviewReviewed: 3 September 2024 · Stayed in August 2024
Verified reviewThe hotel is very close to most of what you expect to see in the city. The rooms are big and have all the needed amenities and the staff was very helpful. The breakfast was large and diverse
There is a construction site just outside the hotel, not that the hotel can do anything about it though.
Reviewed: 13 July 2024 · Stayed in July 2024
Verified reviewLocation, warm welcome, friendly, helpful
They were great. That hotel definitely will be an adress in Prizren for me. Thank you
Reviewed: 12 July 2024 · Stayed in July 2024
Verified reviewReviewed: 11 June 2024 · Stayed in June 2024
Verified reviewEverything excellent
Reviewed: 10 June 2024 · Stayed in June 2024
Verified reviewWhat a truly lovely hotel. I have been travelling through Europe for the past four weeks and this is one of the best hotels I’ve stayed in. The staff were very helpful providing secure parking for our motorbikes and helping carry the bags. The rooms were large, clean and very comfortable with good WiFi. Everything about the hotel felt “substantial”, the furniture was sturdy, the doors heavy, the beds large. Breakfast was plentiful. Great hotel. Well done to the staff.
Nothing
Reviewed: 7 June 2024 · Stayed in June 2024
Verified reviewGreat Location. Close to everything but 100 meters away to have peace as well. Rooms are clean and of the old style but all new. Service is 10+
Reviewed: 18 May 2024 · Stayed in May 2024
Verified reviewReviewed: 10 May 2024 · Stayed in May 2024
Verified reviewEverything, perfect location, nice employees, good breakfast… nothing bad :)
Reviewed: 5 May 2024 · Stayed in April 2024
Verified reviewReviewed: 23 February 2024 · Stayed in February 2024
Verified reviewNice room. Great location. Friendly staff.
Nothing
Reviewed: 25 January 2024 · Stayed in January 2024
Verified reviewThe worst experience I have ever had in my life! If you book with them, then they are friendly! If you have, comment, request or need to cancel the reservation, you can be treated as an enemy. I didn't like to stay and had to choose to lose my booking amount as the staff and the manager can treat people very rude, and when I had a request that I wanted to ask about, the staff contacted the manger and said that the manager has no time to speak to me now and was in a very rude way.
First of all, thank you for the lie comments. you made the reservation 1 hour before arived to the hotel and you dont have request for cancellation. You have requested to the change the room in 23:30, we acept your request but you choise to stay in the same room. Please you dont say lie coments bescause we are the serios hotel and we try to make every customer happy with our hotel, as you can see in the other comments. With respect Hotel Kacinari
First of all, thank you for the lie comments. you made the reservation 1 hour before arived to the hotel and you dont have request for cancellation. You have requested to the change the room in 23:30, we acept your request but you choise to… Show more
Reviewed: 16 January 2024 · Stayed in January 2024
Verified reviewThe staff were helpful with all our requests - taxis, laundry, etc. Breakfast was consistently great and plentiful. The shower was excellent and the bed was comfortable.
Reviewed: 13 January 2024 · Stayed in January 2024
Verified reviewReviewed: 19 November 2023 · Stayed in October 2023
Verified reviewEverything
Nothing
Reviewed: 7 November 2023 · Stayed in October 2023
Verified reviewThe receptionist was very friendly. The hotel was in the centre, shops and restaurants very close. The room was clean.
Internet did not work. The TV contact in the room was broken. Breakfast could be better. (Coffee was not available).