Rr. Pushkëtarëve Nr.16, 20000 Prizren, Kosovo
#9 of 51 hotels in Prizren
Guests' ChoiceBased on 55 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
9.8
Facilities
8.4
Staff
9.1
Value for money
8.5
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 31 May 2025
Salvadora
SwitzerlandThe access by car is difficult
The breakfast was really amazing. They served good coffee, ex. Cappuccino The staff was very friendly and helpful. The hotel is right in the city centre. The shower is amazing.
Stayed in May 2025
Reviewed: 21 September 2024
Mohammed
OmanBreakfast was not great
Location
Stayed in September 2024
Reviewed: 20 September 2024
Michelle
AustraliaNothing to add.
Somewhat classy hotel near attractions, cafes etc. Quiet, clean, basic but adequate breakfast. Welcoming staff (some English spoken).
Stayed in September 2024
Reviewed: 7 November 2023
Rainer
EstoniaInternet did not work. The TV contact in the room was broken. Breakfast could be better. (Coffee was not available).
The receptionist was very friendly. The hotel was in the centre, shops and restaurants very close. The room was clean.
Stayed in October 2023
Reviewed: 12 September 2023
Cara
AustraliaWe had a comfortable and pleasant stay and would recommend to other travellers.
The hotel is in a great location for walking around and exploring beautiful Prizren. The room was spacious, comfortable and clean. The breakfast was good and the staff were lovely and helpful. The hotel has easy nearby parking at no extra cost.
Stayed in September 2023
Reviewed: 30 August 2023
Mustafa
TurkeyHotel is old city center Stuff is very hepfull Parking
Stayed in August 2023
Reviewed: 18 July 2023
John
United StatesThe AC could have been more efficient in the room.
Breakfast was outstanding
Stayed in July 2023
Reviewed: 24 May 2023
Luan
Bosnia and HerzegovinaOur room did have a window and terrace looking at a wall, we have not seen natural light in the room for the whole of our stay, very bad.
The location is perfect
Stayed in May 2023
Reviewed: 10 May 2023
Samantha
United KingdomThere are no tea and coffee making facilities in the room but you can ask at the bar and take it to your room.. There was a balcony but a building a foot away so the view was a brick wall.
This hotel is so clean and really well looked after. The host and staff there are welcoming, friendly and helpful. There is parking nearby. Our room was clean and comfortable. We would definitely return.
Stayed in April 2023
Reviewed: 20 April 2023
Bruce
United StatesThe hotel itself was quiet but the street in front of the hotel was noisy at nighttime. During the check in I asked for a quiet room, front desk staff answered: all the rooms are quiet. Also people smoking in front part of the breakfast room I think that part the room is dedicated as a smoking area, therefore when you having breakfast there you also getting free second hand smoking. Breakfast is starting from 8am, it’s one hour later than all the hotels I have been stayed in the region
The hotel is located right in the center of historical town. it’s a old fashioned classic high end hotel: real solid wood doors and furnitures, thick and large towels, front desk staff was really helpful and breakfast was decent
Stayed in April 2023
Reviewed: 6 January 2023
Astrit
AlbaniaBreakfast was poor quality.
The room was very comfortable and clean. Above all had hot running water and situated in the heart of the city. Parking available. Very friendly.
Stayed in January 2023
Reviewed: 9 October 2022
Nir
GermanyThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 28 May 2025
Muhammad
United KingdomThis hotel provided an exceptional stay. The cleanliness and high quality of the facilities were superb, from the comfortable bed to the elegant toilet with its modern and powerful shower. The breakfast was decent, and the espresso was good. The convenience of free underground parking, including the option to park after check-out, was greatly appreciated. The location is also a major asset, being right in the heart of town and within easy reach of all main attractions and restaurants. Special mention must be made of Tony, who was excellent and went out of his way to help me when I had trouble finding the hotel in the old town. Highly recommended.
Stayed in May 2025
Reviewed: 7 March 2025
Besmir
SwedenPerfect everything
Stayed in March 2025
Reviewed: 3 September 2024
Lucas
AustriaThere is a construction site just outside the hotel, not that the hotel can do anything about it though.
The hotel is very close to most of what you expect to see in the city. The rooms are big and have all the needed amenities and the staff was very helpful. The breakfast was large and diverse
Stayed in August 2024
Reviewed: 13 July 2024
Abdulhamit
Bosnia and HerzegovinaThey were great. That hotel definitely will be an adress in Prizren for me. Thank you
Location, warm welcome, friendly, helpful
Stayed in July 2024
Reviewed: 11 June 2024
Petar
MontenegroEverything excellent
Stayed in June 2024
Reviewed: 10 June 2024
James
United KingdomNothing
What a truly lovely hotel. I have been travelling through Europe for the past four weeks and this is one of the best hotels I’ve stayed in. The staff were very helpful providing secure parking for our motorbikes and helping carry the bags. The rooms were large, clean and very comfortable with good WiFi. Everything about the hotel felt “substantial”, the furniture was sturdy, the doors heavy, the beds large. Breakfast was plentiful. Great hotel. Well done to the staff.
Stayed in June 2024
Reviewed: 7 June 2024
Patrick
United StatesGreat Location. Close to everything but 100 meters away to have peace as well. Rooms are clean and of the old style but all new. Service is 10+
Stayed in June 2024
Reviewed: 10 May 2024
Sarah
FranceEverything, perfect location, nice employees, good breakfast… nothing bad :)
Stayed in May 2024
Reviewed: 23 February 2024
Paul
United StatesNothing
Nice room. Great location. Friendly staff.
Stayed in February 2024
Reviewed: 25 January 2024
Mohamed
EgyptThe worst experience I have ever had in my life! If you book with them, then they are friendly! If you have, comment, request or need to cancel the reservation, you can be treated as an enemy. I didn't like to stay and had to choose to lose my booking amount as the staff and the manager can treat people very rude, and when I had a request that I wanted to ask about, the staff contacted the manger and said that the manager has no time to speak to me now and was in a very rude way.
Stayed in January 2024
Reviewed: 16 January 2024
Lisa
AustraliaThe staff were helpful with all our requests - taxis, laundry, etc. Breakfast was consistently great and plentiful. The shower was excellent and the bed was comfortable.
Stayed in January 2024
Reviewed: 28 September 2023
Merlina
AlbaniaSuper Clean, Great Location, Great Stuff :)
Stayed in September 2023
Showing 1 – 25
Fuengirola, Spain
Madrid, Spain
Atami, Japan
Natchitoches, USA
Istanbul, Turkey
Peitz, Germany
Milan, Italy
Neringa, Lithuania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content