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Reviews of Hotel Lakeside 5 stars

M25, 20000 Vrbnica, Kosovo

#1 of 1 hotels in Vrbnica

Guests' Choice

Review score

Based on 40 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.2

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 13 July 2025

    9.0
    Great for a relaxation!
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not really about the hotel itself but about how things are presented here on booking: it is not clear what every kind of room includes on the sense of pool and spa access.

    Great view, clean spacious room, nice hotel restaurant

    Stayed in June 2025

  • Reviewed: 29 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The indoor pool was very small.

    The food.

    Stayed in September 2024

  • Reviewed: 24 September 2024

    8.0
    I do not think will come again.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The time we were in , there was no lake at all , it was hot & was evaporated. Breakfast did not have verity of food for 5 star hotel.

    The staff

    Stayed in September 2024

  • Reviewed: 30 July 2024

    7.0
    I love the view.
    • Leisure trip
    • Family with young children
    • Apartment with Lake View
    • Stayed 1 night
    • Submitted via mobile

    It needs some improvements in the room.

    The location and the the staff

    Stayed in July 2024

  • Reviewed: 24 June 2023

    7.0
    Spacious and quiet
    • Leisure trip
    • Family with young children
    • Apartment with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    The receptionist asks to keep my passport or any other identification card. The phone was not working in the room. My stay was 2 nights and the housekeeping didn't come the next day to rearrange the room. There is no one to carry or help you to move the bags either from the car to the room or vice versa. There is no table or chairs in the balcony. No clothes hangers in the closet. Breakfast is very limited and not enough variety.

    Comfortable and spacious suite Quiet and beautiful view Parking

    Stayed in June 2023

  • Reviewed: 18 December 2022

    7.0
    disappointing , we selected this hotel because of the sauna
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the spa section was not working although we explicitly asked for the beforehand

    grear location and rooms

    Stayed in November 2022

  • Reviewed: 31 July 2025

    2.0
    I left after two hours.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was a weeding hall not a 5 star hotel people be careful before you book I left after two hours I couldn’t stay there it was bad smells too

    I booked this place based on the photos and description, it shows lake sauna etc which looked great on the site. Unfortunately, the reality didn’t match what was advertised etc.I expected more based on what was shown and wouldn’t have booked it if I’d known what it was really like.

    Stayed in July 2025

  • Reviewed: 9 June 2025

    10
    Amazing
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect & the staff was friendly and kind , we love our stay there!

    The view & the design

    Stayed in June 2025

  • Reviewed: 21 May 2025

    10
    Affordable luxurious hotel in a good location with the best staff :)
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Excellent affordable luxurious hotel. Great view, the rooms were large, clean and comfortable. We used the good swimming pool and jacuzzi after a long day drive. Staff beyond helpful and nice. Restaurant affordable with excellent food. Highly recommend staying there. Spacious parking outside the hotel.

    Stayed in May 2025

  • Reviewed: 7 December 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Really good value for money! Very comfortable and modern in a great location

    Stayed in December 2024

  • Reviewed: 6 October 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was very good

    Stayed in October 2024

  • Reviewed: 1 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Exellent

    Stayed in September 2024

  • Reviewed: 20 August 2024

    10
    Best get away hotel with super pool and staff
    • Leisure trip
    • Family with young children
    • Apartment with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in August 2024

  • Reviewed: 14 August 2024

    4.0
    OK would not stay again
    • Leisure trip
    • Couple
    • Apartment with Lake View
    • Stayed 1 night
    • Submitted via mobile

    The room was dirty and food was left in the drawers for the person before

    Stayed in August 2024

  • Reviewed: 5 August 2024

    1.0
    Horrible
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Here's a revised version of your review: --- Our experience at this place was disappointing. We had difficulty booking with the manager, and there were no towels available for the pool. Despite informing the staff, we were told to wait 20 minutes, but even two hours later, there were still no towels. They ended up giving using bathrobes to dry off after the shower. When we returned to our room around midnight, there were still no towels, so we had to call and ask for them again. The pool staff was often unavailable when we wanted to order. This is not necessarily the staff's fault, but rather a sign of poor management. Additionally, the breakfast was cold and unappealing. I would not pay 100 euros for a room here again, and I would not recommend this place to anyone.

    Stayed in August 2024

  • Reviewed: 5 November 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    A wonderful hotel, with very good facilities, in a quiet place, good for work as well as for holiday. Highly recommended

    Stayed in October 2023

  • Reviewed: 10 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We booked this hotel mostly for the pools but all we’re closed for renovation even though there were no renovations underway. Given they sell themselves as a spa (and conference) centre we felt visitors should be told via booking.com if these facilities wouldn’t be available for our stay.

    It was comfortable and the staff were great.

    Stayed in September 2023

  • Reviewed: 3 August 2023

    1.0
    Bad to stay here , wast time
    • Couple
    • Apartment with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Only veiw

    Stayed in August 2023

  • Reviewed: 2 August 2023

    1.0
    Incredibly disappointed
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Many of the advertised facilities like the spa and indoor pool were closed, we weren’t notified of this before arriving or while booking but still couldn’t get a discount. We were placed in a room where many things were broken or damaged so the reception offered us another room. However this other room was even a bigger disappointment. As we went to go sleep we realized that our AC was malfunctioning, the room was incredibly hot so we were forced to open our doors to the balcony, a balcony that lacked any furniture by the way. You would say that this wouldn’t be a big deal, however there was a wedding going on, again something we weren’t notified off. This wedding went on till deep in the night with loud music and even fireworks. In the morning after a few hours of sleep because of the incredibly loud wedding we noticed a foul smell. There came a sewage like smell from our bathroom. Neither of us had used the bathroom so this must’ve been a pipe-issue. After swiftly leaving our room because of the smell we went to get breakfast, only to get disappointed even more. We arrived at the breakfast quite early but it was mostly empty and incredibly dirty. We notified the reception of the AC and the smell but he acted like this was normal and didn’t even take a note of the smell. Overall this self-appointed five star hotel was a huge disappointment. This absolute disaster of a hotel doesn’t deserve a single star in our opinion. Please save your money and go to literally any other hotel if you wish not to be disappointed. Extra: If you like to read before going to sleep be prepared not to, as the lights in the room are very dim and bed lights are completely missing. They appeared to not like lights at all in this hotel since the bathroom was also incredibly dark.

    Our diner at the in-hotel restaurant was good.

    Stayed in August 2023

  • Reviewed: 23 July 2023

    3.0
    More like a three star hotel
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Ive chosen this hotel because of its spa. I even checked through booking.com messaging to ensure if we had access to spa and if they had vegan food. Both responses was yes and confirmed. When we got here we were told that spa is not functioning and their vegan options non existent. On top of that the shower was clogged and there was waste in the bins. Its not worth complaining as the staff are not friendly or eager to help. The hotel claims to be 5 star. Unfortunately i would even give them 3 star. The hotel description is incorrect and do not provide all they claim.

    The location and the views.

    Stayed in July 2023

  • Reviewed: 31 August 2023

    2.0
    Scary experience.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    False information on certain facilities at the property. Room was not clean. Empty glass bottles left on balcony. No coffee facilities. Facility was very poor.

    Lots of parking

    Stayed in August 2023

  • Reviewed: 12 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: 29 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: 7 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

Showing 1 – 25

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