Reviews of Hotel Luna 4 stars
Adriatiku 310, 20000 Prizren, Kosovo

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewNice staff and very nice people. Thanks
Reviewed: 31 August 2025 · Stayed in June 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery nice and helpful staff, very good lacation, nice room
Terrible breakfast, paper table cover, tea was very bad, extra charges for coffe, not sufficient food (no swedish table, only served plate)
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewStaff were very helpful. Breakfast good. Bar open in the evenings and an Italian takeaway service for food if required.
Tricky to find as the one way street it is on goes the opposite way to Apple and Google maps!
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewComfortable, modern, and very clean room. We also very much liked the view from the balcony. Just a short walk away from the center.
A luggage rack or chair would have been convenient.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewWalking distance to city center
Breakfast was tasty, but should be more choices. Perhaps buffet breakfast
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewNice hotel in Kosovo with good location close to the attracting places in the city
Everything was great
Thank you Saeed! Hope to see you again!
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in June 2025
Verified reviewOur first stay at hotel Luna was so great it’s become our go to hotel in prizren
Thank you , You will be welcomed!
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewWe loved our stay at hotel Luna. The rooms were clean, cute and we had an amazing view! The staff was amazing and so helpful and the location was perfect !
Thank you Erina, We appreciate you and hope to see you again in the future!
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewNicely located. Very friendly staff. Kitchen is open late. Excellent for short stay.
No chairs and no table in the room.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewNew hotel all the facilities are brand new. The location is quiet and 6-7 minutes walk from the main old city attractions and restaurants. The staff Zuofir was super nice and helpful, great parking for my motorcycle! Recommend The break fest was fix and local and tasty!
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewI was surprised !!
To reach the place is difficult and you go through narrow streets
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewNice and modern.
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewLovely helpful staff. Lovely room and facilities. Great breakfast. Lovely new hotel.
Nothing
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified review