Reviews of Hotel Real 3 stars
Kosta Novakoviq 14, 10000 Pristina, Kosovo
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewVery nice hotel, staff member on the front desk was very chatty and gave me a free upgrade as they were not busy this night. Very nice room, super comfy bed
Nothing to say, other then one panel missing in the bathroom, but this was not unsightly
Dear Tom, Thank you so much for your kind review! We’re very happy to hear that you enjoyed your stay with us and appreciated the room upgrade. It’s always our pleasure to make our guests feel comfortable and welcome. 😊 Thank you also for pointing out the missing panel in the bathroom — we will take care of it immediately. We hope to welcome you again soon! Warm regards, Agon Hotel Real Team
Dear Tom, Thank you so much for your kind review! We’re very happy to hear that you enjoyed your stay with us and appreciated the room upgrade. It’s always our pleasure to make our guests feel comfortable and welcome. 😊 Thank you also for… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe staff were kind and helpful. The airport transfer was very convenient. The room had a good size and the small fridge is useful.
The WiFi wasn’t reliable, quite often disconnected my devices.
Dear Guest, Thank you for your feedback. We’re sorry to hear about your WiFi experience, but we would like to clarify that in case of any issues, an alternative WiFi network is always available for our guests. During your stay, our staff personally asked if everything was fine, and you confirmed that everything was in order. Had we been informed of this issue at the time, we would have resolved it immediately. We are committed to offering our guests a comfortable and reliable experience, and we always encourage open communication during the stay so we can assist promptly. Best regards, Hotel Real
Dear Guest, Thank you for your feedback. We’re sorry to hear about your WiFi experience, but we would like to clarify that in case of any issues, an alternative WiFi network is always available for our guests. During your stay, our staff … Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewThe location of the hotel is very good. The owners are nice and very helpful. I can recommend it to everyone.
Nothing
Dear Guest, Thank you very much for your kind words and recommendation! We’re truly happy to hear that you enjoyed our location and appreciated the hospitality of our team. It was a pleasure having you as our guest, and we would be delighted to welcome you back anytime. Best regards, Hotel Real
Dear Guest, Thank you very much for your kind words and recommendation! We’re truly happy to hear that you enjoyed our location and appreciated the hospitality of our team. It was a pleasure having you as our guest, and we would be deligh… Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewGreat Service! Friendly people, great location
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewSpacious room. Easy walk to the main tourist sites. A couple of restaurants and a Burger King across the road from the hotel.
I booked a 'balcony room' although it overlooks a 4 lane road (and Kosovan drivers do like to use their horn), so can be a little noisy outside. Average (Balkans style) breakfast.
Dear Guest, Thank you for your feedback. We’d like to kindly clarify that our balcony rooms are clearly shown in the photos and described accurately on Booking.com, including the fact that they face the main road — something many guests enjoy due to the lively city view. While we understand that some noise may occur, this is typical of a central city location, and we do our best to ensure a comfortable environment for all guests. Regarding breakfast, we offer a variety of items that reflect local Balkan flavors and traditional choices, and it is generally well-received by our guests. We appreciate your stay and wish you all the best. Best regards, Hotel Real
Dear Guest, Thank you for your feedback. We’d like to kindly clarify that our balcony rooms are clearly shown in the photos and described accurately on Booking.com, including the fact that they face the main road — something many guests en… Show more
Reviewed: 22 September 2024 · Stayed in September 2024
Verified reviewReviewed: 9 August 2024 · Stayed in August 2024
Verified reviewEverything! Clean room , clean sheets, clean bathroom equiped with nesecities, staff cool and very helpful whatever you need just ask them and they will provide for you. I am definitely coming back to this Hotel.
Reviewed: 19 July 2024 · Stayed in July 2024
Verified reviewI loved just how close to city center it was...also not to forget it was very safe and quite.
Nothing
Reviewed: 30 May 2024 · Stayed in May 2024
Verified reviewReviewed: 10 April 2024 · Stayed in April 2024
Verified reviewHotel placed heart of the city
Reviewed: 30 January 2024 · Stayed in January 2024
Verified reviewExcellent service, very friendly staff and helpful
Reviewed: 2 January 2024 · Stayed in January 2024
Verified reviewReviewed: 10 September 2023 · Stayed in August 2023
Verified reviewClose to the centre of town Nice breakfast
No lift and we were on the 4th floor Room was small
Reviewed: 13 July 2023 · Stayed in July 2023
Verified reviewReviewed: 13 July 2023 · Stayed in July 2023
Verified reviewFamily run business. They were all very nice and helpful. Close to town center.
Reviewed: 24 May 2023 · Stayed in May 2023
Verified reviewJust...😔😔🤮🤕.
Nothing..
Reviewed: 21 May 2023 · Stayed in May 2023
Verified reviewReviewed: 19 May 2023 · Stayed in May 2023
Verified reviewFirst of all, I reqest for cancltiton fee their where not even answering for that. Second We booked one room before and just to check an the please really looks bat. then they did not let me to cancel he propety. I have write also to bookin services to get the money back but still no asnwer from them also
Rooms Dirty Bathrooms Dirty Very old foruntir
Reviewed: 10 May 2023 · Stayed in February 2023
Verified reviewReviewed: 15 March 2023 · Stayed in March 2023
Verified reviewReviewed: 9 October 2022 · Stayed in July 2022
Verified reviewGloriously old school hotel, room comes with brown furnishings and a balcony, friendly staff, good price.
Reviewed: 8 October 2022 · Stayed in October 2022
Verified reviewgood location
breakfast was very very poor. we had to call them as we were the only ones and no one was on the reception. the bed was very bad. not enough towels for two people.