Reviews of Ruby Hotel Prishtina 4 stars
Eqrem Çabej Nr 15, 10000 Pristina, Kosovo

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Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewIn one word "incredible" it was one of the most comfortable stays i ever had. The bed's are amazing and the food is high quality restaurant food! And about the owner and host Ernest, I've never met such a friendly guy!! This hotel is highly recommended 👌🏽
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewThe location is good, short walk to the center, the room was clean, the staff were friendly. parking was for free.
The room size was small
Dear Ziad, Thank you so much for your kind review! We're happy to hear you enjoyed our location, cleanliness, and friendly staff – and that you appreciated the free parking. We hope to welcome you again soon, perhaps in one of our larger rooms for an even more comfortable stay! Best regards, Front Office Team
Dear Ziad, Thank you so much for your kind review! We're happy to hear you enjoyed our location, cleanliness, and friendly staff – and that you appreciated the free parking. We hope to welcome you again soon, perhaps in one of our l… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewWe stayed just one night but now I know exactly where I will go every time I return to Prishtina. Since it was a short stay I can't say much about the staff overall, but the receptionist was very kind and welcoming. As for the room it was clean, quiet, cozy and nicely arranged. We truly enjoyed our stay.
Dear Jonida, Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay — even if it was a short one — and that you felt welcomed by our receptionist. It’s great to know the room met your expectations in terms of cleanliness, comfort, and coziness. It means a lot to us that you’ve chosen us as your go-to place in Prishtina. We truly look forward to welcoming you back anytime! Best regards, Alketa Bekteshi
Dear Jonida, Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay — even if it was a short one — and that you felt welcomed by our receptionist. It’s great to know the room met your expectations in ter… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewVery friendly and helpful staff
Dear Alexandra, Thank you for your kind words! We’re so happy to hear you found our staff friendly and helpful — we’ll be sure to pass on your compliments to the team. Best wishes, Front Office Team
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewVery kind hotel staffs beside clean and comfortable room
Smoking smell came into from opened window
Dear Mr, Fumitoshi, Thank you so much for your kind words about our hotel staff and the comfort and cleanliness of your room. We truly appreciate your feedback. We’re sorry to hear about the inconvenience caused by the smoke coming in through the open window. We will certainly look into ways to minimize this for future guests and improve the overall experience. We hope to have the opportunity to welcome you back again soon!| Best regards, Alketa
Dear Mr, Fumitoshi, Thank you so much for your kind words about our hotel staff and the comfort and cleanliness of your room. We truly appreciate your feedback. We’re sorry to hear about the inconvenience caused by the smoke coming in thr… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewVery nice hotel and restorant. Really comfortable, clean and nice. Stuff so polite and helpfull. I'll go there again
Dear Aneta, Thank you so much! We’re thrilled you enjoyed the hotel, restaurant, and our team’s hospitality. Can’t wait to welcome you back again! Best wishes, Alketa
Reviewed: 4 June 2025 · Stayed in March 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in April 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReally clean and comfortable boutique hotel with friendly staff! It felt nice and safe as a solo female traveller. The city centre is quite close - like 15-20 min. walking. There is a nice cafe with a garden called Sonder close by and a market. The bed is huge with several different pillows. And the bathroom provides everything one needs, hairdryer, vanity kit, toothbrush & paste kit, shampoo, conditioner, bathroom slippers etc. I appreciate that the staff arranged a taxi for me as I arrived late in the evening and checked in with me even before the travel. Thank you for the hospitality and keep up the good work!
Dear Nilay, Thank you so much for your lovely and detailed review! We're really happy to hear that you felt comfortable and safe during your stay — especially as a solo traveler. It's great that you enjoyed the location, the room amenities, and the nearby spots like Sonder café. We’re also glad we could assist with your arrival and make things smooth for you. Your kind words mean a lot to us. Looking forward to welcoming you again in the future! Kindest regards, Ruby Hotel Prishtina Team
Dear Nilay, Thank you so much for your lovely and detailed review! We're really happy to hear that you felt comfortable and safe during your stay — especially as a solo traveler. It's great that you enjoyed the location, the room… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewThe staff were all so friendly and helpful. They gave us tips on where to go in town. The room had everything we needed and was comfortable and quiet. It was a short walk to all of the landmarks we wanted to see. I can't say enough great things about this hotel and it's team. When we return to Kosovo we will definitely be staying again!
Dear Rupert, Thanks so much for this lovely review! We're really happy to hear you felt comfortable and well taken care of during your stay. It was a pleasure having you here, and we're glad the tips helped you explore the city a bit easier. Hope to see you again when you’re back in Kosovo — we’d love to welcome you again! Best regards, Ruby Hotel Prishtina Team
Dear Rupert, Thanks so much for this lovely review! We're really happy to hear you felt comfortable and well taken care of during your stay. It was a pleasure having you here, and we're glad the tips helped you explore the city a b… Show more
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in April 2025
Verified reviewThe best!