Reviews of Theranda Hotel 4 stars
Rruga Adem Jashari 1, 20000 Prizren, Kosovo
Loading
Guests also reviewed these properties:
Westerbroek, Netherlands
Vigo, Spain
San Miguel de Tucumán, Argentina
Svyatogorsk, Ukraine
Guiyang, China
Ranong, Thailand
Funchal, Portugal
Dubrovnik, Croatia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation
The shower wasn't in very good condition
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLocation
Outdated and old
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewNear to the tourist places
The WiFi is weak inside the room
Dear Mr.Hamza, thank you for sharing your impressions with us. We are happy to know that you enjoyed your stay here in the hotel and in our city. We hope to welcome you again here. شكرا, Theranda Hotel
Reviewed: 18 May 2025 · Stayed in April 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewBathroom was so narrow, so couldn’t take my rest in bath , also the floor of room was not clean at all
Dear Mr.Omer, Thank you for taking time to share your experience with us. We apologize for the problems and discomfort you have had. We will always try to improve our services and quality for better comfort of our clients. We hope to welcome you again in our hotel. شكرًا لك, Theranda Hotel
Dear Mr.Omer, Thank you for taking time to share your experience with us. We apologize for the problems and discomfort you have had. We will always try to improve our services and quality for better comfort of our clients. We hope to welcom… Show more
Reviewed: 3 April 2025 · Stayed in March 2025
Verified reviewWas nothing compared what we sow on website carpet was dirty duvet cover was ripped off jacuzzi never work I make officially complying I never have the response I right 2 time they never reply was very bad 👎 experience
BELOW IS THE ANSWER YOU GOT ON 30 MARCH 2025 ON EXTRANET AFTER YOU MADE THE THREAT (the answer you received and for which you say we haven't responded, before you point the finger at the other party make sure you are telling truth): Dear, thank you for your feedback. Firstly you did not pay extra for jacuzzi, the room you booked does not have jacuzzi (please see details of the rooms) is a standard rom with view of Kalaja that's why is more expensive (10.00€ more) than the cheapest one (which is 60.00€). We informed you in check-in that the bath does not work, you can only use shower and when you booked (It was not mentioned that this room has a jacuzzi) please check again. Just for your information, room with jacuzzi me have Suite room which is with balcony and it costs 120.00€, you paid 70.00€! These things are easily verifiable, please take a look at the room details. We are sorry and we apologize for confusion, and for other problems you have had. We are also sorry to read about this threat, you can write and give your feedback but not to make a threat, Theranda Hotel I Nderuar, faleminderit per reagimin tuaj. Se pari ju nuk keni rezervuar dhe nuk keni paguar extra per xhakuzi, dhoma qe ju keni rezervuar nuk ka qene e cekur qe ka xhakuzi (mund t'i kontrolli detajet e dhomes qe keni rezervuar) pra eshte dhome standarde me pamje nga Kalaja per kete arsye eshte 10.00€ me e shtrejte se ajo dhome qe eshte me e lira 60.00€. Ne hyrje ju kemi treguar qe vaska nuk punon dhe mund te shfrytezoni vetem kabinen (asnjehere askund nuk eshte e cekur qe dhoma qe keni rezervuar ka xhakuzi). Perndryshe dhoma me xhakuzi eshte Suite me ballkon dhe kushton 120.00€ kurse ju keni paguar 70.00€! Keto gjera jane lehte te verifikueshme, ju lutem hidhni nje sy tek detajet e dhomave. Na vjen keq dhe kërkojmë ndjesë për konfuzionin, dhe për problemet e tjera që keni pasur. Na vjen keq që lexojmë për këtë kërcënim, ju mund të shkruani dhe të jepni komentet tuaja, por jo për të bërë një kërcënim, Theranda Hotel
BELOW IS THE ANSWER YOU GOT ON 30 MARCH 2025 ON EXTRANET AFTER YOU MADE THE THREAT (the answer you received and for which you say we haven't responded, before you point the finger at the other party make sure you are telling truth): De… Show more
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewThis hotel does not deserve 4 stars. The room was dirty, the toilet did not work, the mattress was dirty, the bed linen was very used, the price was inadequate, the breakfast was very poor in the very cold place. We only had juice and sat in our jackets. The room was changed after our reklamacion ,It was no better. The only thing that was nice was the location, but the view from the window was of a dirty yard!
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewMengjesi ishte I bollshem dhe me shumellojshmeri, gatimesh, frutash embelsirash, vetem kafja ishte filter jo kafe espresso.
Zhurma gjate gjithe nates pasi ne hotel kishte event besoj dasem, gje qe na nxorri here pa here gjumin e nates si dhe ambienti ku hahej mengjesi sh I ftohte pa ngrohje duhej te rrije veshur me pallto pasi dhe jashte kishte rene debore.
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewGood breakfast and very good location.
Reviewed: 5 January 2025 · Stayed in October 2024
Verified reviewReviewed: 4 January 2025 · Stayed in January 2025
Verified reviewThe location of the hotel was perfect. We had a great view of the city and the staff made sure to give us rooms close to each other
Breakfast was the only thing that was not great. It was okay, but not great.
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 26 December 2024 · Stayed in December 2024
Verified reviewPerfect location
The shower not have hot water
Reviewed: 16 December 2024 · Stayed in November 2024
Verified review