Reviews of 10 on Cape Self Catering Apartments
10 Cape Road, Port Elizabeth Central, 6070 Port Elizabeth, South Africa
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewCleanliness, Spacious, Comfortable and beautiful
Good day, Thank you so much for the excellent review! We look forward to hosting you again in future.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewIt would have been nice to see someone to welcome us as we came earlier but I checked at past 2 but there was still a 'closed' sign there....yet the lady kept on telling me "as per policy".The beds are not comfortable,it's better the sleeper couch
Good day, We appreciate the feedback regarding your stay with us. All check-in procedures were clearly communicated prior to check-in. We value our customer's feedback and will take note of what was stated in the review for further improvement. Thank you.
Good day, We appreciate the feedback regarding your stay with us. All check-in procedures were clearly communicated prior to check-in. We value our customer's feedback and will take note of what was stated in the review for further impr… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe location is central, I was a few minutes away from where my meetings took place, as well as all the shops I needed.
The place looked as though it had not been cleaned. It looked unmaintained, among other things, the couch's legs were quarter-to broken (looked as though they would break at any minute). The window was broken and it let in a bit of a draft that dried our noses through the night. Their info document says they have housekeeping services during the week; however, for the 3 full days we stayed there, we did not have any housekeeping services. I was highly disappointed.
Good day, Thank you for your feedback regarding your stay with us. We do sincerely apologise for the inconveinance you experienced! We did however bring in our handyman to resolve the above mentioned in a timely manner. It is stated in our new company policies, as seen on our billboard, that you need to request your apartment to be cleaned at an additional charge. Thank you.
Good day, Thank you for your feedback regarding your stay with us. We do sincerely apologise for the inconveinance you experienced! We did however bring in our handyman to resolve the above mentioned in a timely manner. It is stated in our… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewthe flat itself.
a bit of lack of cutlery and washing machine missing despite the enclosure to slide one in
Good day, Thank you for your review! We appreciate your feedback and are working to continually improve. We're glad you enjoyed your stay overall!
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewClean , neat and had all the facilities needed.
Good day, We're delighted you had a fantastic stay with us! Your satisfaction means everything. We look forward to welcoming you back soon!
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe property has everything you need, the location is great. The host is amazing updates you on everything and is very helpful
Noise from other people in the property
Good day, Thank you so much for your review! We are thrilled you enjoyed your stay and look forward welcoming you again in future.
Reviewed: 11 July 2025 · Stayed in April 2025
Verified reviewSpacious. The fridge was broken and it took 3 days to get it sorted and I lost my groceries due to spoiling, no compensation form the hotel. I liked that i can cook for myself.
The place is not clean. When I asked them when will my room get cleaned, they gave me the broom and told me they no longer clean rooms everyday. There was a lot of dust under the bed and I ended up with hayfever until I left. I'm not going back to the place even if it is free.
Good day, Sorry to hear that the fridge issue led to spoiled groceries and that the apartment wasn't up to your standards of cleanliness. We do inform our clients that our apartments only get cleaned once a week by cleaning staff for long term stays. We apologize for the inconveinance and frustration this caused. We're taking steps to ensure our appliances are functioning properly and our cleaning protocols are met.
Good day, Sorry to hear that the fridge issue led to spoiled groceries and that the apartment wasn't up to your standards of cleanliness. We do inform our clients that our apartments only get cleaned once a week by cleaning staff for lo… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewCleaniness and service
Nothing
Good day, We're delighted you had a fantastic stay with us! Your satisfaction means everything. We look forward to welcoming you back soon.
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewCleaning staff was very helpful and friendly. Wifi was good
I stayed at the establishment a few years back and it was great. The apartments were great as i think it was still new. years down the line it has somehow fallen in terms of the upkeep.
Good day, Thank you for your feedback! We strive to always offer the best service and will definitely take the time to ensure the upkeep only improves from here.
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewGreat location for work purposes centrally located
No issues
Good day, Thank you so much for the review!
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewnothing
everything. dodgy neighbourhood. don't know how to respond to anything. didn't even spend my booked time there. immediately looked and went to check into another place.
Good day, Thank you for your feedback. We strive to offer the best service possible, but the location of our property is shown when booking with us. We have all the safety protocols in place to ensure all our clients are comfortable and safe.
Good day, Thank you for your feedback. We strive to offer the best service possible, but the location of our property is shown when booking with us. We have all the safety protocols in place to ensure all our clients are comfortable and sa… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewLocation
There was only one roll of toilet paper for whole of my stay. The towels are small and no soap.
Good day, Thank you for the feedback! We sincerely apologize for the inconveinance caused by the towels, but please kindly note we are a self catering business.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewThe room was clean The place is nice and quiet
The windows is very dirty Only had 2 towels one bath towel and 1 small towel for 3 days we had to use the same towels
Good day, Thank you for the feedback! We didn't replace towels due to the strict water restrictions in the area. Thank you for bringing the windows to our attention.
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewWe had no adaptor in the room Limited channels on the TV Study blinds were filthy Bathroom window couldn’t close No iron. I had to go to work with wrinkled clothes.
Good day, We apologise for any inconveinance caused during your stay with us! The iron could've been organized with the manager on duty in the reception office. Thank you for bringing everything else to our attention!
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewThe place is value for money, the disign is perfect and the parking too. I felt save during my stay.
Nothing
Good day, Thank you so much for the review!
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewThe place is close to the shops. It was neat and it met my expectations.
They need to fix the door handle. The door could not close.
Good day, Thank you for the review and bringing this to our attention!