Reviews of 37 on Charles 4 stars
37 Justice Mahomed Street, Baileys Muckleneuk, 0181 Pretoria, South Africa

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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewFriendliness of staff and location near our destination
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewVery neat, clean and spacious
Nothing
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewWe had a family visit, and Erika was very hospitable to make additional parking space and the dinner table at the pool available for a nice get together.
Nothing to complain about.
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewIt was good owner helped with Dinners as they do not serve dinner
everything was fine
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewThe staff are friendly, helpful and responsive. The breakfast was prepared well. The guesthouse has beautiful gardens, and the room was comfortable, clean and cozy.
I liked everything.
Reviewed: 6 May 2025 · Stayed in March 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewEverything
Nothing
Reviewed: 22 April 2025 · Stayed in March 2025
Verified reviewThe facilities and surrounding grounds are beautifully maintained and clearly cared for with great attention to detail. The host and staff are exceptionally friendly, welcoming, and patient, creating a warm and inviting atmosphere throughout the stay. The room was spacious, impeccably clean, and equipped with all necessary amenities. The breakfast was outstanding—both in quality and variety. Staying here was a true pleasure, and I would wholeheartedly recommend this place to anyone seeking a comfortable and enjoyable experience.
There was nothing I did not like.
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 March 2025 · Stayed in February 2025
Verified reviewAll the extras, eg. special coffee.
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewLiterally everything was awesome
There’s was nothing not to like
Reviewed: 10 March 2025 · Stayed in February 2025
Verified reviewAll in all the whole place was lovely
Reviewed: 3 March 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 February 2025 · Stayed in February 2025
Verified reviewReviewed: 3 February 2025 · Stayed in January 2025
Verified reviewCentrally located in Brooklyn area. Safe feeling with gardens and patio to relax on. The added extras are given in the rooms with welcoming staff.
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewReviewed: 1 December 2024 · Stayed in December 2024
Verified reviewStuff were so welcoming and friendly..the rooms are so clean and tidy spotless..the place is so peaceful.easy to find
I like everything about this place😍
Reviewed: 28 November 2024 · Stayed in November 2024
Verified reviewI wish I could stay while not in a hurry.
Nothing