Reviews of Alexander Guest House 5 stars
30 Glenview Road, Pilot's View, The Heads, 6571 Knysna, South Africa

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewWayne and Dirk were incredible hosts, with Petty the head of house, being incredibly friendly. The rooms were immaculate, with each offering a very special feature, ours being a wonderful jacuzzi on the balcony overlooking 180° ocean view.
Some of the decor was tasteful unfortunately being Christian, it was a bit unnerving as it was a very eastern mythologically based.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe location was incredible. The service was impeccable. The warm welcome and complimentary cheeseboard was much appreciated.
Nothing
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe friendly hosts and staff, the location, beautiful views, delicious breakfast and honesty bar. Everything was amazing. We also got a free room upgrade which was really great. We will definitely go back again.
The air conditioner in our room stopped working properly and we were feeling cold one night, but no big deal.
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was well presented and very yummy! The home made poppy seed and orange muffins were lovely. The location was beautiful…the road a bit windy…but worth the drive when we arrived and were able to enjoy the views. Nice touch to have our bed turned down, and the dressing gowns on the bed when we arrived back from dinner.
I can’t think of anything!
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewAmazing stuff and so friendly!
N/A
Reviewed: 9 July 2025 · Stayed in May 2025
Verified reviewLocation & breakfast
The room was very damp & smelly
I find this very strange and i take it personally that you have left such a review! This could be a malicious attack... All my rooms were revamped, including new carpets and repainted. This was completed at the end of Feb 2025. You stayed in one of them and it really doesn't make sense. All my Suites and Rooms are one hundred percent; they are also exceptionally clean and fresh smelling. I personally see all my guests at Breakfast, and i ask if everything is ok with your stay and how is everything in your room. Not once did you say anything of the sort and now months later you leave this review! You have certainly got the wrong establishment.
I find this very strange and i take it personally that you have left such a review! This could be a malicious attack... All my rooms were revamped, including new carpets and repainted. This was completed at the end of Feb 2025. You stayed i… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewAbsolutely fantastic!!!
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewWe loved everything about the property,but mostly its the owners of the property and the staff
There is nothing that we did not like about the property
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewWe appreciated The warmth and detailed focus of the staff, the excellent facility and one of the best breakfasts ever. Really a venue, worth considering. You will not be disappointed
Nothing
Reviewed: 21 June 2025 · Stayed in May 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe jacuzzi was amazing, and the beauty of the house out of this world. 😍
None
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewIncredible views! The staff was so welcoming and accommodating. We stayed in the royal honeymoon suite with the jacuzzi on the deck and the room was beyond amazing and very comfortable! The breakfast was very good and included with the room. It was too cold to use the pool but the pool and jacuzzi area was so beautiful and had great views.
Nothing!
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 March 2025 · Stayed in March 2025
Verified reviewThis small (6 rooms) boutique hotel rivals any 5 star luxury hotel anywhere in the world. Beautifully furnished with friendly and personal attention from Wayne, Dirk and all the staff. Great breakfasts individually prepared.
Slightly tortuous roads up to the hotel but worth it for the panoramic views.
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewBoth were excellent
It could not be better. Everything was fantastic
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewExceptional!!! We arrived at the accommodation after a very long journey from the UK. We were greeted by Petty with a warm and friendly smile. Petty showed us to our room which was incredible, the decor, furnishing and terrace were amazing! We stayed at the guest for four nights, the staff were attentive and always greeted us by name, something we do not see in the UK. The owners Wayne and Dirk are wonderful, Wayne cooked amazing breakfasts! Dirk was on hand with advice on places to visit and restaurants to explore. Our stay at the Alexander will stay in our memory forever. We were sad to leave after four days! The BEST GUEST house on the heads!
Nothing
Reviewed: 9 March 2025 · Stayed in February 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewPosition and comfortable feel with fantastic furniture fittings and art
Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewEverything 😍 Really good breakfast 😋, large bedroom and bathroom with pleasant outdoor area. The view , the hospitality was warm and welcoming.
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewIncredible decoration like a 5* boutique hotel, with very comfortable bed, furniture and so many other facilities. The hosts and all the staff were exceptionally polite and friendly going out of their way to satisfy our every requirement.
Seriously nothing to say here as the property was faultless.
Reviewed: 1 March 2025 · Stayed in March 2025
Verified reviewGreat looking b&b run by 2 professional chaps who undoubtedly trained their staff to a very high standard. The Captain suit is impressive and very comfortable, the breakfast choice is also impressive and prepared with great skill and care. If we will ever come back to South Africa, this would be one of our stops.
Great double shower but a bit problematic achieving the correct temperature
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewThis was service above and beyond, all staff greeted us by name at all times. The house and rooms are just amazing, warm and inviting. We were just blown away. Breakfast was so well presented and delicious. Wayne & Dirk are amazing hosts and we will highly recommend a visit to this Guest House .. it is a must and the views are just incredible
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewThe setting, decor and cleanliness l.
Nothing
Reviewed: 19 February 2025 · Stayed in February 2025
Verified review