Nothing I did not like.

It was good and the stuff is friendly

Stayed in February 2025

The first room was a bit run down. But they moved us

I liked the Portuguese energy there

Stayed in November 2024

Wi-Fi and showers are horrific

Stayed in September 2024

That the front burglar doesn't open to access the Lapa easy Shower tap water flow is less

Environment

Stayed in March 2024

Tv.... We want to play music please try to improve your television e.g smart tv....

Clearness in the room

Stayed in September 2023

There was no WiFi in the rooms I was allocated and those were their most priced rooms. In 2023 staying at place without WiFi is a torture. The place like the rest of SA experiences load shedding and there is zero plan in place to mitigate the effects of those power cuts to guests. I had gone out for dinner and came back to total darkness ..no solar light or even flashlight ( torch) provide for that. Had to stumble in the darkness to my room.

The place is generally clean and just stone away from Eaat Mall ..that's a plus for me

Stayed in August 2023

Very inconvenient close to big shopping mall

The reception is good security excellent

Stayed in October 2022

No hot water Was given a single mug and towel Lighting in the room was really bad Had to wait for reception and then was asked how much I paid for the room

Location is beautiful

Stayed in October 2022

●Cold water ●Bad breakfast ●Disorder(no provision of wifi details) ●Bad customer service

●Nothing

Stayed in July 2025

Moses welcomed us warmly at the gate. Martina was wonderful and made us feel at home, very helpful and friendly. Great venue!

Stayed in May 2025

No light in the bathroom same as clotheset

Stayed in March 2025

Room is too small,aircone and tv is not working.

Location good

Stayed in December 2024

Everything. The breakfast was horrible the dining area was next to the kitchen with a sink full of dirty dishes. The curtains were falling and we didn't have glasses or enough dishes to use in our family room. The furniture is old and broken. The kitchen in a family room was old. The place got a potential if it can be well maintained

The place was in a beautiful suburbs

Stayed in November 2024

The service is bad . We checked in at 2 and housekeeping was still cleaning the rooms . Mops and water everywhere which is a health hazard . The beds are hard . The bathroom could be deep cleaned especially the tissue holder . No water in the fridge . It seems there are tenants who rented a squatter camp next to us n could be seen right outside our window . We were scared to even open windows as there were men who were sitting and drinking alcohol by our room window . We couldn’t have breakfast as we had to check out earlier but no one gave us information on where to have it or what time it would be served in the morning

The property location is good and easy to find . The look and feel of the yard is nice . Going in and out of the property was easy as there is security on guard 24/7 which I liked .

Stayed in November 2024

No hot water to bath/shower

Quietness

Stayed in October 2024

Lovely place, comfortable stay . I loved the breakfast and great value for money.

Stayed in July 2024

There isn't anything that stood out for me, as from what I paid I received more in value compared to other locations that charge more.

The quietness of the area, wifi was not working which was a benefit as we actually wanted time out from the world and that assisted us in achieving this. Location was very convenient to our go-to places over the weekend as it was central to all directions, with multiple shopping areas to choose from should you not wish to go too far, Eastgate is walking distance with many activities, they also have a pool so hot days can be spent inside the property, breakfast was good, menu is changed daily, you eat at a common area and can interact with the other guests from across the land. Staff was very helpful, from when entering the area to our room and the bedroom size was very impressive.

Stayed in August 2024

On the bathroom floor there was and no one seem to care yet its a share bathroom

Nothing 😟

Stayed in July 2024

We olny had hot water in our room so it was hard when bathing . The toilet had a lots of noise when flushing.

Breakfast was good. Great location. Staff was friendly. The place is very quiet, it home away from home 😋

Stayed in July 2024

The stuff was friendly easy to talk to the love the lady from the kitchen

Stayed in May 2024

There was not enough toilet paper. When loud shedding hit we had to ask for light. The staff organised for us. Breakfast was available but we did not have time to have any.

The bed was comfortable

Stayed in March 2024

Could have a bedside lamp, a chair would also be nice, one of nature's pests was small ants which would come and go, staff said it was a problem, putting chemicals down would not look great.

It was clean, a good bed, clean linen, small fridge, kettle cups, tea and coffee, clean towels every day, bath/shower, basic breakfast, pool, lovely gardens, lovely staff. manager.

Stayed in March 2024

Was supposed to get breakfast but we didn't.

Stayed in March 2024

From.the reception it was not welcoming, Service was poor, the shower doors were broken and dirty, it was noisy at night The room included the breakfast however the breakfast provided was fish and chips and toast at 7am, and we told that was all that they were offering us

Location

Stayed in March 2024