Reviews of Collards B&B
56 Collard Road, 4051 Durban, South Africa

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was first class. Especially appreciated the fresh fruit salad and the variety of cooked foods.
Hi Colette, Thank you for your kind words. It was an absolute pleasure hosting you and John. You are most welcome to return any time you need to come to Durban. Kind regards, Portia
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewThe frienliness of the staff is exceptional.
I love everything about this place.
Hi, Thank you for your kind review. We are always happy to hear our guests enjoyed their stay with us. Have a blessed day. Portia
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewi was not given what value for money and in was charged for what was not supposed to be charged and they not informative futher my bedding was not changed for 6 days
the manager Potia
Good day Tebogo, I'm sorry that you expected to have your guest stay with you for free as your booking was just for yourself. Any other establishment would have expected you to pay for an extra person. Your linen and towels were changed on the third day. I was never rude to you, I simply explained that you needed to pay for an extra guests. Kind regards. Portia
Good day Tebogo, I'm sorry that you expected to have your guest stay with you for free as your booking was just for yourself. Any other establishment would have expected you to pay for an extra person. Your linen and towels were changed… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 19 January 2025 · Stayed in December 2024
Verified reviewReviewed: 17 January 2025 · Stayed in December 2024
Verified reviewVery comfortable room, spacious and clean. It was an added bonus to have access to a little kitchen. Satisfying breakfast.
No communal space for guests to sit.
Hi Moyra, Thank you for your kind review. It was a pleasure hosting you. Kind regards. Portia
Reviewed: 6 January 2025 · Stayed in October 2024
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewWhat an amazing stay! We were there for 2 weeks, the property was clean and comfortable. Someone cleaned after us every day which was helpful. Breakfast was delicious! Ms Portia and team were so accommodating with all needs.
Hi Nikaya, Thank you for your kind review. It was a pleasure hosting you. I'm very happy you enjoyed your stay at Collards. Have a blessed year. Portia
Reviewed: 2 January 2025 · Stayed in January 2025
Verified reviewThe place is clean, Portia is a great host. 👍
The bathroom door 🚪
Hi Nokwazi, Thank you for your kind review. It was a pleasure hosting you, feel free to come back any time when you need a break. Kind regards. Portia
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewReviewed: 20 December 2024 · Stayed in December 2024
Verified reviewReviewed: 15 December 2024 · Stayed in December 2024
Verified reviewThe service was excellent I would go back again
Everything was perfect
Hi Olona, I appreciate your kind review. We would love to host you again. Have a blessed 2025. Portia
Reviewed: 5 December 2024 · Stayed in December 2024
Verified reviewPortia was an excellent host, room was clean, everything worked fine. Good value for money
Couldn’t adjust the AC temperature
Hi Natasha, Thank you for your review. It was a pleasure hosting you at Collards. Apologies for having a problem with the AC. Kind regards. Portia
Reviewed: 17 November 2024 · Stayed in November 2024
Verified reviewThe laundry service was excellent and very reasonably priced and as I didn’t have breakfast as I’m not a person who can eat early in the morning I was given the laundry service free of charge which was a pleasant surprise!
The curtains let a lot of light in throughout the evenings which made it difficult to sleep at times
Hi Matthew, Thank you for your kind review. It was a pleasure hosting you. Apologies for the room being a bit light for you. I'm happy that you enjoyed the rest of your stay. Kind regards. Portia
Reviewed: 11 November 2024 · Stayed in November 2024
Verified reviewThe breakfast was made for you once you enter the dining area which means everything was fresh and flavourful
Hi Vaughan, Thank you for your review. We pride ourselves in treating our guests to a fresh and tasteful breakfast. Glad you enjoyed it. Have a blessed 2025. Portia
Reviewed: 25 October 2024 · Stayed in October 2024
Verified reviewReviewed: 7 October 2024 · Stayed in October 2024
Verified reviewReviewed: 12 August 2024 · Stayed in July 2024
Verified reviewThe location was peaceful. The staff is super friendly and helpful with an awesome always jolly host. The rooms were also very clean, and housekeeping done daily. The breakfast was also very delicious though potion slightly small for big guys like us.
Hot breakfast potion. Everything else was perfect
Hi Samuel, Thank you for your kind review. Sorry if our breakfast portions were a bit small for you but glad you enjoyed your stay. Have a blessed day. Portia
Reviewed: 30 July 2024 · Stayed in July 2024
Verified reviewLove the place
Remote control battery
Hi Renier, Thank you for your kind review. Not sure what the comment about the remote control battery would be as you didn't mention any problem. Have a blessed day. Portia
Reviewed: 16 July 2024 · Stayed in July 2024
Verified reviewPortia was a very good host and very hands-on who was kind enough to recommend places to visit while in Durban. Would definitely stay there again
Hi Desmond, I'm very happy you enjoyed your stay. We would certainly love to have you back at the B & B again. Have a blessed day. Portia
Reviewed: 8 July 2024 · Stayed in July 2024
Verified reviewReviewed: 8 July 2024 · Stayed in July 2024
Verified reviewReviewed: 6 July 2024 · Stayed in July 2024
Verified reviewPortia looked after me so well, in fact all staff is friendly. Place is comfortable and in a safe neighborhood. excellent breakfast as well.
Just only thing, no plug point near to the bed, in my room.
Hi Asanda, Thank you for your lovely review. It was a pleasure hosting you and would love to have you back again. I assume you must have missed the plug point on the right side of the bed. Have a blessed day. Portia