39 Effingham Parade, 4275 Trafalgar, South Africa
#5 of 7 hotels in Trafalgar
Guests' ChoiceBased on 46 hotel reviews
7.8Cleanliness
8.1
Comfort
8.8
Location
8.7
Facilities
7.8
Staff
8.9
Value for money
7.4
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: December 12, 2024
Brad
South Africabreakfast was amazing
Stayed in December 2024
Reviewed: November 24, 2024
Cristina
SpainRoom seemed a bit damp. Wifi was sometimes temperamental.
Location is good and close to the beach. Staff were very friendly and helpful and pool was nice and a good size. Parking is secure. Breakfast was good. Decent restaurant nearby.
Stayed in November 2024
Reviewed: November 24, 2023
Martin
United KingdomA few minor things getting slightly tired.
Spacious suite and lounge/dining area with great views of the ocean (whales splashing in the distance). Fantastic food cooked by Abigail. Personal service from the whole team.
Stayed in November 2023
Reviewed: May 6, 2023
Stephan
South AfricaAlthough our stay was very short I believe it was enough to make some telling conclusions. Regrettably, I believe it must be said that this venue may have won luxury awards in the past but is clearly in need of a capital injection by the owners to be able to justify the prices charged presently. Possibility a perfect storm of COVID, Riots and south coast infrastructure issues may have had a tougher effect on business preventing the required upkeep by owners to justify their high end prices in 2023. Yes they achieved many accolades in years past (much of this is advertised) and possibly their prices were justified then but compared to competitors I think they are pricing themselves out of the market for what they offer. The quality of the finishes in the honeymoon suite I believe should be better for a 5 star establishment, touches like the photographic art (faded) decor (dated) etc show up a business still dining out on a reputation made years ago. Supper was fine…but again at R300 p/p one would have expected more. Alchohol was crazy expensive as well.
location is special and exceptional staff - Cindy and her team in essence make this lodge worth our stay. We traveled some distance and were rewarded by a warm reception and a clean SUV the next day! Huge space especially for Honeymoon suit and lovely breakfast. The staff are by far the greatest asset of the establishment.
Stayed in May 2023
Reviewed: May 1, 2023
Rebecca
South AfricaI liked everything
Beautiful place and clean, friendly staff
Stayed in April 2023
Reviewed: January 7, 2023
Azra
South AfricaGreat location on the beach. Room was very big. lovely sea views and access to beach. Amazing Breakfast every morning. Staff were kind and helpful. would definitely visit again.
Stayed in January 2023
Reviewed: October 3, 2022
Nkululeko
South AfricaThe place was excellent🙌
Would love to come back and spend more then one night at a discounted price🙏
Stayed in October 2022
Reviewed: September 30, 2022
Myeni
South AfricaThe place was awesome, the stuff was amazing, always welcoming us with a big smile.
Stayed in September 2022
Reviewed: May 20, 2025
Thembi
South AfricaNothing. Everything was top notch.
This was a birthday trip for my mom. She was so happy. Thank you to the team for going above and beyond for my parents especially Adele. There arent enough words to express my gratitude for the fantastic service. Room was spacious, food was divine and great value for money. The flowers, chocolates, and balloons delivered to her room were the cherry on top. Thank you for arranging.
Stayed in May 2025
Reviewed: May 11, 2025
Parvizi
South AfricaDisappointed with Room Assignment – Not What I Booked I booked a large room well in advance, but upon arrival, I was given a small room instead. When I brought this up with the front desk, there was no proper explanation or effort to fix the issue. This was incredibly frustrating and felt misleading, as I paid for a better experience than what I received. On top of that, the room I ended up with was not worth the money I paid. I’m not happy with the amount they charged me—it felt like a complete ripoff. I would not recommend this hotel based on how they handled my reservation and the lack of customer care.
Stayed in May 2025
Reviewed: April 7, 2024
Sizokazi
South AfricaFood was not what I expected for a five star and the price I paid
View
Stayed in April 2024
Reviewed: April 4, 2024
Rodney
South AfricaLocation Staff Art
Stayed in March 2024
Reviewed: January 9, 2024
Bernard
South AfricaThe food at the venue was not to 5-star quality at all and need massive improvement to make it worthwhile. The food was by far my biggest disappointment on the trip. The venue is also needing a little bit of TLC with wooden decks needing replacement and paint needed in various places. The room decor was done in a modern way, but this made the lounge set in my room very uncomfortable to sit on and basically made the lounge a no-go area.
The location has fantastic views and is just a short forest walk from the beach. The venue was very clean, and the room service was very good. Concerning the sea views there are few places that can compete.
Stayed in January 2024
Reviewed: December 10, 2023
Patrick
GermanySpa under construction, hotel needs in general some renovation. Price too high for what we got in return. For that price not having Backup Power in case of loadshedding...
Staff
Stayed in December 2023
Reviewed: September 18, 2023
Boipelo
South AfricaFood is freshly made all the time and the sea view is incredible.
Stayed in August 2023
Reviewed: July 25, 2023
Sfiso
South AfricaNothing
Everything was perfect.
Stayed in June 2023
Reviewed: July 11, 2023
Antonia
United StatesMore options for simple meals - eg if we didn't want a big meal - eg quick snack at lunchtime or to cater to picky eater
Excellent breakfast with fruit, cereal, several options for cooked breakfast. Good generator, water, wifi - not always guaranteed on South Coast. Decent wine selection, dinner good and we appreciated the kitchen's flexibility to cater to my son's preferences. Amazing location with fabulous view of the ocean
Stayed in July 2023
Reviewed: July 3, 2023
Bathabile
South AfricaWhat an awesome getaway. The property is as stunning as the images imply with great views of the ocean and clean rooms. The gardens are so beautiful. It looked and felt like summer in July. The staff is super friendly and attentive. Great views with a short adventure walk to the beach. Definitely worth the trip.
Stayed in July 2023
Reviewed: May 27, 2023
Mikateko
South AfricaNone
He location is superb. The driveway from the main road to the lodge provide perfect sight seeing. The sea view and walk way to the beach from the room is excellent
Stayed in May 2023
Reviewed: March 27, 2023
Robert
South AfricaThe professionalism and efficiency of the staff. Every thing about the place is great.
Stayed in March 2023
Reviewed: February 20, 2023
Amanda
South Africanothing
the view was amazing, the food was scrumptious.
Stayed in February 2023
Reviewed: November 22, 2022
Preeyen
South AfricaShocking service from the host and manager. Rooms smelled damp and was very dirty, The bedding and pillows smelled so bad we could not sleep. bathroom was in a bad state. shower door/taps/fittings/toilet were all broken or loose. room curtain rail was loose and curtains were hanging. We scheduled a couples massage in the spa 3 weeks in advance but were told only when we arrived that one of the masseuses didn't turn up so they can only do one of the massages. The manager responded very rudely when we declined this. Breakfast service took 90 minutes, 60 minutes worth of waiting time which made us late for check out.
Location was excellent, secluded and private. great views and proximity to beach. great infrastructure but poorly maintained and dilapidated.
Stayed in October 2022
Reviewed: November 16, 2022
Christelleharties
South AfricaThere was nothing that we didn't like. It was a luxurious, beautiful and exceptionally relaxing. We felt like we were away for a much longer time, even though it was just a short breakaway.
The breakfast was not only good, but more than enough. The team went out of their way to make our stay memorable and exceeded all expectations. Thanks for going the extra mile.
Stayed in August 2022
Reviewed: October 3, 2022
Mbalenhle
South AfricaThe food and drinks were rather pricey
This is truly a hidden gem, we stayed in the exquisite honey moon suite, the views of the ocean are breath taking, we actually were lucky enough to spot some dolphins and a whale from our balcony! Private access to the beach was an absolute bonus. Overall privacy was exceptional, we didnt even have to close our curtains ever. The staff was amazing, always ready to serve with a smile. The art work all around us amazing. Definitely would come back.
Stayed in October 2022
Showing 1 - 25
Auckland, New Zealand
Paris, France
Chernomorets, Bulgaria
Ravdhoúkha, Greece
Prague, Czech Republic
Seahouses, UK
Coquimbo, Chile
Queveda, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content