16 Herald Drive, 4319 Durban, South Africa
#60 of 100 hotels in Durban
Guests' ChoiceBased on 47 hotel reviews
8.4Cleanliness
9.0
Comfort
8.7
Location
9.6
Facilities
8.6
Staff
9.1
Value for money
8.8
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: August 19, 2025
Samantha
South AfricaNo complaints... its is just a easy place to stay and enjoy the area
Happy and Belinda were extremely helpful and kind, making sure we were well taken care of.. location is great with easy access to Gateway and hospitals... Great for a quick few days to explore the Umhlanga and easy on the budget
Stayed in August 2025
Reviewed: July 27, 2025
Sumaiya
South AfricaProperty needs a fan or air-conditioning.
Easily accessible property, close to amenities. Comfortable stay. Would recommend 👌.
Stayed in July 2025
Reviewed: July 20, 2025
Nazlee
South AfricaClean, convenient and close to shops, staff very friendly and accommodating.
Stayed in July 2025
Reviewed: June 25, 2025
Mutenga
South AfricaThere’s security and Happy was so helpful
Stayed in June 2025
Reviewed: April 29, 2025
Amy
South AfricaOnly complaint - they had put two single beds together to make a double bed, the mattresses were different so that was a bit uncomfortable but they body got used to it.
The location of the accommodation is quite close to the Umhlanga Village, which is really nice as we didn't have to travel that far to get to the beach, restaurants etc. The host, Happy, was very accommodating to our needs when it came to leaving early or coming back late.
Stayed in April 2025
Reviewed: March 9, 2025
Leon
South AfricaIt has a kids facilities...slides on the pool
Stayed in March 2025
Reviewed: September 9, 2025
Mbali
South AfricaNone
Gosh I like the bed it was so comfy and smelling nice the room was so clean and the view from the bed was very cute. Not to mention the staff the lady name is Happy she was very welcoming and helpful.
Stayed in September 2025
Reviewed: September 8, 2025
Arlene
South AfricaMy only gripe, was, the first night I was put into a room I never booked, it was a bit on the cramped side. It was explained that the client occupying my room asked for another night. I feel strongly that he should have been moved and not me.
I had such a wonderful stay at Umhlanga Guesthouse. From the moment I arrived, I felt welcomed and comfortable. Happy and Belinda were incredibly friendly and attentive. Clean, cozy and beautifully decorated, the room I was eventually settled into. The first night I was in a room I never asked for, due to the room being accommodated by a client who asked for another night. The atmosphere, peaceful, homely and relaxing, Location perfectly situated, close to the promenade, great shops and restaurants. It was a perfect getaway, I left refreshed and happy. I would highly recommend this guesthouse to anyone visiting. I can't wait to come back again.
Stayed in September 2025
Reviewed: September 5, 2025
Siphosethu
South AfricaN/A
The pictures on the site did not do justice for this place. Thank you to the the Lovely Happiness for making sure our stay was comfortable and memorable. Great place for family trips with the kids. Group of friends or just couples. Will definitely be coming back here soon.
Stayed in September 2025
Reviewed: September 4, 2025
Sizwe
South AfricaThis place was absolutely beautiful The staff were friendly and the host is one of the nicest people I've ever met 🤞🏾 i would definitely recommend this place
Stayed in September 2025
Reviewed: August 29, 2025
Candice
South AfricaEverything! It was perfect. The hospitality, cleanliness, comfort, outdoor space, location. Excellent communication and really kind hosts. I highly recommend this guesthouse. Iv even extended my stay :)
Stayed in August 2025
Reviewed: August 10, 2025
Nomfundo
South AfricaJust the internet connection.
I liked the cleanliness. The pool was well cleaned and organised. The play material for the kids were very convenient. Thank you!
Stayed in August 2025
Reviewed: August 8, 2025
Thabani
South AfricaConvenient location
Stayed in August 2025
Reviewed: August 6, 2025
Gumede
South AfricaLocation
It very clean
Stayed in August 2025
Reviewed: August 4, 2025
Patrick
South AfricaThe rooms are cold when you ask for aircon they say they don't allow guests to switch them on. Someday they don't clean.
Nothing
Stayed in August 2025
Reviewed: July 23, 2025
Brink
South AfricaI would like to say the only real issue I had was how I could hear everything happening next door. The sounds proofing needs a bit of work please.
I loved the location, right in a safe are of Umhlanga, and near the mall for all your needs. Down the road form the restaurants and close to the highway.
Stayed in July 2025
Reviewed: July 17, 2025
Muzaliwa
South AfricaThere's nothing I did not like, it was awesome
Happy was great with us, we enjoyed our stay alot
Stayed in July 2025
Reviewed: July 13, 2025
Manqele
South AfricaAbsolutely nothing
Everything about Umhlanga self catering was perfect. The kind welcoming lady with big smile and respect. The friendly owner and her daughter ❤️and all the staff members were just 10/10. The idea of ironing for guests at a very reasonable price took the cup for me 🫠🫠. May God bless that place with more Guests just for their professionalism and Heart warming hospitality.
Stayed in July 2025
Reviewed: June 25, 2025
Fanele
South AfricaShower not in working order, no kitchen yet it is advertised as self catering, wardrobe internally
Location and outside appearance
Stayed in June 2025
Reviewed: April 29, 2025
Yeko
South AfricaEverything was okay
Venue Pool
Stayed in April 2025
Reviewed: April 29, 2025
Letsoalo
South AfricaFriendly staff ,and playing equipments for children
Stayed in April 2025
Reviewed: April 10, 2025
Lize
South AfricaNo gate remote so had to wait for guesthouse to open and close gate Although it state air conditioning we were not allowed to use it as no remotes were given to us TV had only local stations
Stayed in April 2025
Reviewed: March 27, 2025
Sunil
South AfricaFor a 2 nights all was excellent
Location is great - walking distance to beach
Stayed in March 2025
Reviewed: March 19, 2025
Kobus
South AfricaLocation
Stayed in March 2025
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content