Reviews of Bay Tree Guest House 4 stars
489 Roper Street Baileys Muckleneuk, Brooklyn, 0027 Pretoria, South Africa

Loading
Guests also reviewed these properties:
La Cadière-dʼAzur, France
Petaluma, United States
Punta del Este, Uruguay
Los Angeles, United States
Treis-Karden, Germany
Paso Robles, United States
Christchurch, United Kingdom
Bakewell, United Kingdom
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewWe truly felt at home during our stay. The owners are wonderful—very welcoming and incredibly helpful. They provided us with great tips and useful information that made our visit smooth and enjoyable. Their kindness and attention made our stay especially pleasant. The location is excellent—convenient and peaceful. During the day, we were easily able to visit the clinic, the mall, and the nearby bird sanctuary. Everything we needed was within reach. Highly recommended!
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewThe guest house was very comfortable and the staff welcoming and so friendly. The property is secure and the staff gave good advice to navigate the area.
Reviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in December 2024
Verified reviewThe place was stuffy and dirty.They keep old furniture in the house and it stings.
Location
Reviewed: 8 December 2024 · Stayed in November 2024
Verified reviewReviewed: 21 November 2024 · Stayed in November 2024
Verified reviewReviewed: 8 July 2024 · Stayed in June 2024
Verified reviewSpacious, convenient as it is close to the malls and central.
Could do with spring cleaning(killed spiders and cockroaches quite a number of times).
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewVery convenient location
Reviewed: 25 March 2024 · Stayed in February 2024
Verified reviewReviewed: 5 March 2024 · Stayed in February 2024
Verified reviewRenée and her husband run a beautiful guest house close to all the important embassies. I really enjoyed my stay, especially the breakfast and the hospitality of the owners. On check-out day, I was even allowed to stay until the afternoon. Thanks for the lovely time. :)
Reviewed: 6 February 2024 · Stayed in February 2024
Verified reviewReviewed: 10 January 2024 · Stayed in January 2024
Verified reviewReviewed: 11 December 2023 · Stayed in December 2023
Verified reviewI loved the hosts, warm hearted, lovely people. Location was perfect, close to where I needed to be.
I think the cleaning lady may be old. I have terrible allergies, and the dust especially on the carpet had me clogged up for the duration of my stay.
Reviewed: 10 December 2023 · Stayed in December 2023
Verified reviewAircon and location
Smell in bathroom and room decor and linnen.
Reviewed: 23 November 2023 · Stayed in November 2023
Verified reviewReviewed: 21 October 2023 · Stayed in October 2023
Verified reviewReviewed: 11 October 2023 · Stayed in October 2023
Verified reviewReviewed: 6 October 2023 · Stayed in October 2023
Verified reviewReviewed: 6 October 2023 · Stayed in October 2023
Verified reviewReviewed: 5 October 2023 · Stayed in September 2023
Verified reviewThe location was just perfect. Clean, calm and peaceful part of Pretoria. Owners were extremely friendly and helpful. We will definitely come back in the future!
Nothing
Reviewed: 22 August 2023 · Stayed in August 2023
Verified reviewLocation, breakfast and staff were all good.
We liked the place
Reviewed: 15 August 2023 · Stayed in August 2023
Verified reviewReviewed: 9 July 2023 · Stayed in July 2023
Verified reviewThe hosts are fantastic, when we arrived we were welcomed with coffee and even slices of cake! The location is ideally located to Loftus which suited us perfectly as we were watching international rugby (quick cheap Uber drive away)... the hosts even managed to arrange that the Springboks produce a spectacular win! Very comfortable beds, easy to settle in and get in and out. Very clean, felt safe and very welcomed. Great venue, will frequent again. Highly recommend.
Reviewed: 27 June 2023 · Stayed in June 2023
Verified reviewThe host were very nice and welcoming.