Gumtree Crescent 21A GUMTREE CRESCENT, 4319 Mount Edgecombe, South Africa
#5 of 5 hotels in Mount Edgecombe
Guests' ChoiceBased on 69 hotel reviews
3.7Cleanliness
5.0
Comfort
5.3
Location
7.1
Facilities
4.5
Staff
5.1
Value for money
5.3
Free Wifi
5.0
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Showing 1 - 25
Reviewed: November 19, 2024
Judie
South AfricaThe bathroom ceilings is moldy
Stayed in November 2024
Reviewed: October 8, 2024
Terry
South AfricaThe place had no coffee or tea in the rooms. There were filing cabinets and other furniture stored in the bedroom. The lady at reception was not that friendly.
The location was convenient for where we needed to be. Linen was clean and crisp, and beds were comfortable.
Stayed in September 2024
Reviewed: September 25, 2024
Bruce
South AfricaPoor water pressure, TVs didnt work, towels were threadbare and the rooms were smelly
Location
Stayed in September 2024
Reviewed: October 11, 2023
Mudimeli
South AfricaThe room was very small and the sheets were dirty
Nothing
Stayed in October 2023
Reviewed: July 12, 2023
Buhle
South AfricaNo hot water to wash with
The location is the only positive thing
Stayed in July 2023
Reviewed: January 5, 2023
Portia
South AfricaTooo much noise couldn't even sleep and the wifi doesn't have network and the owner lacks communication.
I liked the cleaning lady.
Stayed in January 2023
Reviewed: October 15, 2022
Siyabonga
South AfricaService was poor i stood at the gate for 1hour waiting for service with no assistant. The contact no for the place is never answered i phoned 11 times with no response.whorse trip i have ever took
Nothing
Stayed in October 2022
Reviewed: December 30, 2024
Sphumelele
South AfricaI don’t know
Nothing
Stayed in December 2024
Reviewed: October 1, 2024
Bongiwe
South AfricaToilet was not thoroughly clean bt i hope that in my next visit it will be better
The place was very quite and peaceful i enjoyed it and the owner or staff was very kind since i requested to checkin before time, she did not have a problem thank you again.
Stayed in September 2024
Reviewed: September 19, 2024
Vaughan
South AfricaOver priced for what is offered
Clean
Stayed in September 2024
Reviewed: July 18, 2024
Khayelihle
South AfricaThe room was dirty, the paint was peeling from the wall, the ceiling has mould, shower has no shower door, room has office furniture 😔
Nothing
Stayed in July 2024
Reviewed: July 16, 2024
Leonora
South AfricaThere were no washbasin plugs, no water or hot water after 22h00. Initially only two very thin bathtowels, no handtowels. There was no soap dish in the shower, only added after complaining. TV was only activated on Sunday (we arrived on Friday). The wifi only connected sometimes after complaining. Several light globes were out, and after some were replaced, the one was replaced with an emergency light which stayed on when lights were switched off thus had to sleep with light on. There were no bedside lamps.
No breakfast taken.
Stayed in July 2024
Reviewed: July 7, 2024
Gilbert
South AfricaArea is nice
Nothing
Stayed in June 2024
Reviewed: June 26, 2024
Zoko
South AfricaThey did not know who I was when I arrived. The owner was extremely rude and unhelpful on the phone. Also, I feel scammed, the pictures are not a true representation of what the place looks like. Where is the lush green lawn that is shown in the pictures? Would highly not recommend this place at all!
Nothing.
Stayed in June 2024
Reviewed: June 24, 2024
Lesley
United KingdomIn a good location
Stayed in June 2024
Reviewed: June 18, 2024
Charlene
QatarJenny was very accommodating
Stayed in June 2024
Reviewed: June 13, 2024
Malebo
South AfricaWhat you see on the advert is not what you find. As you drive in to the yard the first impression I got was that the house looks abandoned. I was not happy at all and as a result I couldn't stay in the house and had to cancel my stay.
Stayed in June 2024
Reviewed: May 20, 2024
Kanthan
South AfricaRooms and bedding were dirty
Nothing
Stayed in May 2024
Reviewed: April 27, 2024
Arlene
South AfricaIt has potential but is so dirty the walls are brown and doors are brown smells like urine downfall of using bookings.com photos are very deceiving
It has potential but is so dirty the walls are brown and doors are brown smells like urine downfall of using bookings.com photos are very deceiving.
Stayed in April 2024
Reviewed: February 22, 2024
Sabusiswa
South AfricaPool wasn’t working
Stayed in December 2023
Reviewed: January 5, 2024
Vuyo
South AfricaThis facility is not supposed to be on booking.com. The pictures are deceiving.The place is unkept,linen and towels were once white but now are colourless, pillows are wornout not enough kitchen utensils,infact I saw one spoon,maybe some were hidden somewhere.There are few plastic spoons forks n knives to use. Tell me about noise wuuuu!!!. The windows in room 9 don't close properly.Theres a strange smell coming from the bathrooms.😭😭😭😭 The braai area is full of old packed office desks that have been gathering dust for a very long time.The sink is broken. I wouldn't recommend this facility to anyone.Once again, the pictures are deceiving toooooooooooooo much!!!!!!The place needs proper renovation. Loadshedding time,the place doesn't have any form of lighting except for the 2 burner gas stove. The owner of a nice lady but I think she can do far better.
The cleaner was friendly and accomodating
Stayed in January 2024
Reviewed: January 3, 2024
Vigie
South Africawell i should have advise them i had a diability room was upstairs which i couldnt use the stairs maid very unfriendly said put outside room room had two beds not space bathroom disgusting , ceiling moulded no shower door , water all over , tape one uses in the kitchen to wash dishes t,hey had in toilet basin , water splashing all over again we asume breakfast includes but they had guest in the main house as family so we couldnt use the kitchen never will use again
Stayed in December 2023
Reviewed: October 9, 2023
Thabani
South AfricaNothin
Their service was the best
Stayed in October 2023
Reviewed: October 9, 2023
Jackson
South AfricaNice we enjoyed
Clean safety
Stayed in October 2023
Showing 1 - 25
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