Reviews of Harbour House Hotel 4 stars
22 Harbour Road, 7200 Hermanus, South Africa
Loading
Guests also reviewed these properties:
Zakopane, Poland
Seville, Spain
Trogir, Croatia
Vimbodí, Spain
Valkeakoski, Finland
Calangute, India
Padova, Italy
Vadodara, India
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewEverything was absolutely great!!
None
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewWaiter Sean service was amazing. All staff and food excellent
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewSuperb location, clean rooms, nice staff
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewOur room was lovely - the view of the bay was just what we wanted. The location was great, near the town and the coastal path.
Nothing.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewWe were delighted with the complimentary drinks and scones. Thrilled to be so close to see a whale breaching.
Impossible to get on DSTV, we tried numerous ways.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewWell located, very convenient and superb service.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewAmazing view across the bay. Well equipped and clean room. Friendly helpful staff and lovely spa experience.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLoved the braai area and the view most of all
The weather lol
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewlocation is good everything else is average
breakfast was well below par, better to go outside hotel to a cafe reception staff that I had checking us in was very unpleasant, communicated poorly and I did not appreciate his attitude at all, was expecting a friendly warm welcome but it was nothing like that
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewVery good!
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat location, very central, super cosy
Na
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewVery well located and within walking distance of shops and galleries and coastal walks. Breakfast superb and scones and tea in afternoon a lovely treat. Staff friendly and helpful. Thank you. Will definitely stay here again and will highly recommend to friends.
N/a loved everything
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewExcellent location Good town house for families
Check in take long time
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewThis stay was awesome! Beautiful flats!! Well done!
Everything was top notch!
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewRoom number 13 situated next to the lift shaft excessive noise until late at night.