North Beach Road 33-35 Cozumel, 4350 Umdloti, South Africa
#90 of 184 hotels in Umdloti
Guests' ChoiceBased on 156 apartment reviews
7.9Cleanliness
8.3
Comfort
8.1
Location
9.3
Facilities
7.8
Staff
8.5
Value for money
8.0
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 3, 2025
Paul
PortugalI have no problem paying a deposit to stay at a place but this must be clearly stated on the booking site. We had to pay a deposit directly into a third party account or they would not give us a key. We were only told of this two days before we arrived. Not acceptable. Surely this can be done via booking.com!! The apartment was what I would call tired. We had to get the shower fixed, the door needed repairs and the toilet needed the mechanism seen to. These are small things which is why it did not get a 9 rating from me
The apartment overlooks the sea and the beach with 180 degree views. The dolphins swim past every morning and the beaches although sometimes a bit like sandpaper, go on forever in both directions. The apartment is well fitted out with high quality cooking equipment (a rarity these days), microwave, air fryer and washing machine. It's a great place to relax for a few days and watch the world go by (although part of that world is the monkeys who can get pretty cheeky!)
Stayed in July 2025
Reviewed: July 16, 2025
Janet
South AfricaThe view was fanatics and amenities close by.
Stayed in July 2025
Reviewed: May 26, 2025
Kiara
South AfricaMonkeys were an issue. No DStv unfortunately. Only 1 towel per person for the 3 days.
Spacious and comfortable. Lovely sea view. Everything was clean and the location is perfect.
Stayed in May 2025
Reviewed: April 22, 2025
Florante
South AfricaThe accommodation is good, they just need to fix some door and window handles, the only issue we cant open the windows or doors because of the monkeys, they can take and ran away your food once you left the doors open.
The seaview is amazing especially the sunrise. We will go back definitely.
Stayed in April 2025
Reviewed: March 30, 2025
Logan
South AfricaThe shower facility was blocked ,and the shower was short than 1.7m
Location.
Stayed in March 2025
Reviewed: March 18, 2025
Lezanne
South AfricaThe disturbance of the monkey an we had to keep doors close all the time
good
Stayed in March 2025
Reviewed: March 13, 2025
Heidi
South AfricaNo wine glasses in unit. Basic items in flat. Security gate at sliding door does not lock or close. Difficult to get out to verandah with furniture all in the way.
Central location
Stayed in March 2025
Reviewed: February 26, 2025
Merilen
South AfricaNothing specific to dislike
The season view
Stayed in February 2025
Reviewed: January 28, 2025
Navashnee
AustraliaUpstairs was very hot and fans were not sufficient to keep us cool, aircon s upstairs were not working
Spacious, had enough bathrooms for my family (2x parents, 2x adult kids, 2x children), beautiful sea views, accessibility for my old parents
Stayed in January 2025
Reviewed: December 21, 2024
Sariksha
South AfricaThe fact that we had to turn off the music at 10pm. No daily cleaning staff.
The location was amazing. The unit was spacious and comfortable.
Stayed in November 2024
Reviewed: December 17, 2024
Zitha
South AfricaThe furniture was not satisfactory, aircon remotes not working, it seems like the place is being neglected. Shower is too low and the apartment needs attention.
The location is good, no complains about the area
Stayed in December 2024
Reviewed: December 3, 2024
Londy
South AfricaWe slept earlier to avoid making noise, but we planned to have some indoor games we couldn't play them.
Location is easier to be found, there are enough and closer restaurants for breakfast.
Stayed in November 2024
Reviewed: October 18, 2024
Chwaro
BotswanaNothing
Keys were ready upon arrival.
Stayed in October 2024
Reviewed: September 12, 2024
Nomcebo
South AfricaLinen was not cleaned, and waking up to the site of monkeys.
Location
Stayed in September 2024
Reviewed: August 25, 2024
Geraldine
South AfricaThe place needs a bit of an upkeep. Toilet role holder was broken, the balcony tiles carried a lot of black dirt into the unit(apparently they will be replaced) The one bed was broken. Besides all this we still had an amazing time.
The location was amazing, we could sit on our balcony and watch the ocean.
Stayed in July 2024
Reviewed: August 21, 2024
Thevian
South AfricaThe ensuite basin tap was not working. Needs to be repaired.
Loved the location, convenience and cleanliness
Stayed in August 2024
Reviewed: June 26, 2024
Sheikh
South AfricaThe cleaning staff are very rude and they arrived at 8:30am on the day off check out to strip the linen, all the rooms have ensuite bathrooms which made it inconvenient to want strip the beds while we got ready to leave.. We chose a week that the building was being painted so was very noisy... the construction workers started at 8am sharp.. so no sleeping in.
Beautiful views, convenient road side entrance. The apartment was clean and neat. Comfortable stay.
Stayed in June 2024
Reviewed: April 17, 2024
Melisha
South AfricaNo aircons in the bedrooms.
Location is excellent. Very neat.
Stayed in February 2024
Reviewed: April 2, 2024
Pamela
South AfricaThat the apartments are not serviced. Unit 104 didn't have an electric kettle. The stove top was a challenge as the hob is electronic. Unit 105 had half the decor missing and the main bedroom toilet was out of order. In both units the kitchen pots where minimal, the glasses miss matched, all a bit confusing when you trying to take inventory. House rules were not applicable to all people as in UNIT 103 .... crazy amount of people in and out all day and night, singing karaoke, screaming with laughter, shouting etc - a tad too noisy to say the least.
LOCATION, LOCATION, LOCATION Absolutely amazing Unit 104 & 105 you step out onto the road and cross over to the beach. Such a nice beach for swimming. The units themselves are adequate, with many en suite bathrooms, towels etc
Stayed in April 2024
Reviewed: April 2, 2024
Deon
South AfricaLocation and feel
Stayed in April 2024
Reviewed: January 31, 2024
Harrison
South AfricaWe were charged for cleaning service but when we asked what happened to the cleaning service we were told it's an admin fee, when it clearly stated cleaning service.
The view of the ocean was beautiful
Stayed in January 2024
Reviewed: January 11, 2024
Brigitte
South AfricaWhen we arrived our original unit 101 was simply disgusting. Dirty, dark and dodgy, not safe for kids and little crockery or cooking pots with cockroachrs. After my lengthy complains we were offered 2 other units these were perfectly in order however , we wanted a family holiday now we were split over 2 units which was not ideal. The pool area aswell as laundry facilities could do with major improvement. Though our hosts were extremely helpful we would not go to these properties ever again. Value for money was non existing.
The position of the property was ideal .close to beach and restaurants
Stayed in January 2024
Reviewed: January 8, 2024
Jacqui
South AfricaParking is a nightmare with a larger vehicle.
Lovely view
Stayed in December 2023
Reviewed: January 3, 2024
Maq
EswatiniKey to one of the outside doors didnt open from the inside. One had to stretch his arm through burglar gate to open from outside.
It had all the comforts and necessities of home.
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content