Reviews of Kaleaba House on the Riverside
54 President Street, 9585 Parys, South Africa

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Reviewed: 8 September 2025 · Stayed in September 2025
Verified reviewThe staff was very helpful
We had no power no hot water and no backup generators. The remote gate had no sensor so an accident can happen.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewSafety and easy to find
Water was cold, and there was no heater to warm the room
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in May 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe rooms were clean
Parking space is very small .
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewIt was comfortable Clean and very accomodating Management is very kind Would stay here again !
Thank you for your great review and for being wonderful guests Jana,we would gladly have you back anytime.Stay blessed.
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewWe always ate outside but the location is beautiful, We enjoyed taking walks near the river in the morning. It was honestly a beautiful experience everything was close by. Would recommend this to anyone..
That we didn't stay longer
We are looking forward to your return anonymous.Thanks for your support.
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewRoom was spot on... neatness from the outside to the inside
Hot water was not available after 8am
Hello Matete,we are glad that you had a neat stay and we are sorry that you think hot water was not available.It really was an issue of which side to turn the tap.Thanks for your generous rating and support.
Reviewed: 29 May 2025 · Stayed in April 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewThe welcome was warm and friendly. The place was beautiful.
Hi Thembelihle,we are glad you were warmly welcomed and you liked our place.Thank you so much for your support and a generous review.
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewVery Quite and a walking distance to access the shops in town. The lady whom received us on arrival very friendly and she took care of us very well.
The room was very cold no heater or aircorn to keep you warm 😔 the was electric blanket on the bed but no twin plugs to plug the blanket 😔 we couldn’t shower in the morning the water was cold 😔 no microwave to warm up your food. Having to constantly go to the lady asking for this and that was really not nice.
Hello Mosia, We are glad that you received a friendly welcome and were taken good care of; however, you have omitted the fact that the plug supplies for the electric blanket were used to charge your phone, and you were provided with a second one which you took it with. You also omitted the fact that you stained our pillow cases with some sauce; for that reason, we do not keep microwaves in the rooms. We are sorry that you did not shower. The shower lever has to be turned to the right for hot water. \We thank you for your support, though.
Hello Mosia, We are glad that you received a friendly welcome and were taken good care of; however, you have omitted the fact that the plug supplies for the electric blanket were used to charge your phone, and you were provided with a secon… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewLoved that it was secure with modern fittings. Loved having bath and shower with modern finishes. Bed was very comfortable.
There was nothing to complain about the property itself. The surrounding area was just a bit run down but the property was safe and secure. Would just suggest maybe adding a microwave for guests that miss restaurants closing early on a Sunday. Bathroom wall needs a touch up of paint on the one wall. Perhaps consider adding streaming options on guests own accounts if you only offer open view TV. Small container of fresh milk in the fridge to go with coffee.
Thanks for your generous score Michelle,Your suggestions are noted and greatly appreciated.
Reviewed: 10 May 2025 · Stayed in April 2025
Verified reviewRoom
Curtesy
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewClean and comfortable
Luggage rack will help a lot.
Noted with thanks Ernie Thanks for your generous review.
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewThe place is very clean and well maintained
Lack of fridge and microven in the room
We are glad you had a pleasant stay with us Tebello.Thank you
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewThe place was generally good.
It was very cold during the night and there was neither a heater, air-conditioning nor electric blankets.
Hello Moeketsi,we are glad your stay was generally good however we regret that you were cold we normally offer an extra blanket because we do not provide heaters due to abuse and high cost of electricity. We do provide another extra blanket on request.Regards
Hello Moeketsi,we are glad your stay was generally good however we regret that you were cold we normally offer an extra blanket because we do not provide heaters due to abuse and high cost of electricity. We do provide another extra blanket… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThe lady who tends to the property was very friendly and helpful. And the bed was comfortable plus there was an electric blanket
There wasn’t a bar fridge, microwave nor cutlery provided. Water pressure in the shower was poor. Not enough towels provided
Hello Thato, We are glad that you had a comfortable stay.For a one night we provide 2 towels and it's unfortunate that you were expecting amenities that are not listed like microwaves and cutlery in the room Had you asked for cutlery we would have provided like we listed braai facilities of which we provide cutlery and crockery for
Hello Thato, We are glad that you had a comfortable stay.For a one night we provide 2 towels and it's unfortunate that you were expecting amenities that are not listed like microwaves and cutlery in the room Had you asked for cutlery we wou… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewValue for money and location.
There was no soap provided in the bathroom. You could hear the noise from the other rooms.
Thank you for your generous score Meenal,we value your support and apologies for the soap.We wish you had made our staff aware.
Reviewed: 20 April 2025 · Stayed in April 2025
Verified review