Reviews of Kettle Guest Lodge Rustenburg
Donkerhoek Road R55 Donkerhoek, 0299 Rustenburg, South Africa
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Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewNothing
The interior and the fact that on the website there was a swimming pool but when we got there, there was nothing. Everything on the website it's lie.
Hi Oratile Please also state that you saw that our swimming pool were replaced with a new one. In any way we had a storm and rain,you were booked for 1 night,even if the pool were finished ,you coudnt swim. To say that everythin on my web is a lie,why are you doing that? Everything is perfect and as advertised.It is a Faulse comment and your reason for it is not entertaining.
Hi Oratile Please also state that you saw that our swimming pool were replaced with a new one. In any way we had a storm and rain,you were booked for 1 night,even if the pool were finished ,you coudnt swim. To say that everythin on my web … Show more
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewThe pool was not in a great service The owner was not agreat person At 9:30 I was told to pack as the want to clean for the next gues
Nothing as the water was warm in the geyser
Yes,you are right,pool had a crack and that is why we replaced it with a new one. My staff told you check out time is as you were informed on arrival 10 in the morning.You ignored that. Your bed rating is 2.5 is faulse We have brand new beds in all the Houses lots of Guest' tell us how impressed they are with our beds.Luckely our reviews all over is excellent.
Yes,you are right,pool had a crack and that is why we replaced it with a new one. My staff told you check out time is as you were informed on arrival 10 in the morning.You ignored that. Your bed rating is 2.5 is faulse We have brand new bed… Show more
Reviewed: 25 January 2024 · Stayed in January 2024
Verified reviewThe location has a nice garden
Nobody was available - I could not reach them (no number on gate, bell was not working…) - takes too long to get a feedback by booking.com messages - Anyway I went forward before the darkness arrived - they said they called me on WhatsApp but i received nothing - I immediately canceled but they charged me two night - whatever
Good Day. Please Mr. you said to us that you were here before 1 in the afternoon.Check in is at 2 in the afternoon. We NEVER took any Money from you or your Card. You did not respond to the number given to us,we were calling and whatsup you many times when we saw you didnt arrive. Then I had to pay the Accommodation fee Please respond to say admit that I Never charged you. Kind Regards Owner
Good Day. Please Mr. you said to us that you were here before 1 in the afternoon.Check in is at 2 in the afternoon. We NEVER took any Money from you or your Card. You did not respond to the number given to us,we were calling and whatsup yo… Show more
Reviewed: 7 January 2024 · Stayed in January 2024
Verified review