The spa services are not in the same level as the rest of the services.

Everything is outstanding: the staff, the rooms, the game drives. The food, it’s amazing. Lunch, dinner , the menu change all the days with lots of incredible options. Caesar our driver, unbelievable. Incredibly friendly and always doing his best for the group

Stayed in August 2025

I think previous communication about how tips work is good because some cultures don’t have this practice and we could be more prepared about this issue.

Everything was perfect! Place is beautiful for itself! Staff highly friendly, they made us fell better our home!

Stayed in August 2025

Absolutely nothing. We did not want to leave.

This was our second time at Shalati and again it did not dissapoint. We were treated like royalty. We also enjoyed the new dinner surprise. We celebrated my brothers birthday and they went out of their way to make it spesial. Our Game drives were unforgettable with amazing sightings. We cannot wait to go back.

Stayed in August 2025

Nothing, everything was perfect.

I was delighted with Kruger Shalati. All the staff were very helpful, the room was super comfortable and clean, and the vegetarian food was excellent and plentiful, but the highlight was the game drives. The vehicles are great, and the guide Sizwe is excellent. It was incredibly moving to see the animals in their natural habitat and know I was disturbing them as little as possible. It was incredibly moving to see hyenas nursing, impalas and baboons playing, and giraffes feeding. I managed to see many elephants, which was the animal I most wanted to see. On Saturday night, there was a traditional music performance, and I was deeply moved by the beauty of the music. Everything was perfect, and I can't wait to go back.

Stayed in August 2025

Leaving made us v sad. Room 6 has one loose tile near the bath.

An amazing experience of spoiling and special times. Mk was a superb guide and Angie made us feel like royalty.. Super spoil for our whole family

Stayed in August 2025

Everyone was exceptionally friendly. We felt like royalty. Train cabins were absolutely luxurious with an amazing view over the river. My husband had his birthday, and they prepared something special for him to help celebrate his birthday. What an amazing getaway.

Stayed in August 2025

Food selection not huge although quality excellent. Would have preferred a buffet style breakfast supplemented by cooked portion

Fantastic Location, Super Luxurious bedroom, Game Drives were fabulous. Value good when the cost of drives and extras are considered. Staff excellent.

Stayed in July 2025

Nothing

They went over board they made our stay a memorable one

Stayed in July 2025

We had a great time. It was to short.

Stayed in July 2025

A bit costly for local tourists but still worth every cent

Exceptional service from the staff

Stayed in July 2025

The word Shalati means Queen and that is how I felt from the moment we stepped off the plane in Skukuza. The whole experience at Shalati was soul touching and life changing. From MKs warm smile at the airport to Jane's welcome at Shalati, we knew we were destined for 5 amazing days at this fabulous lodge. Every little touch was thoughtful and over the top to ensure we had the best experience, with Benedicks smile.Dining with Glenda and Gratitude, whose warmth & kindness blessed us each meal. We even got to meet Glenda's mother on a community tour between drives. Glenda noticed we were not finishing our meals & asked if everything was meeting our needs - which YES - all meals were healthy and fresh and amazing. She then inquired if we would prefer smaller portions, which is so thoughtful as we did not want to be wasteful. Gratitude was newly promoted but you would never know that she wasn't a professional. We loved every moment with these two wonderful women. Then there is Sipho, our ranger/guide, his knowledge of the animals, his amazing eye and willingness to track down an animal was above and beyond. Over the 5 days of our morning and afternoon drives plus one 6 hr private drive, we formed a deep bond with Sipho. His smile and laugh always brought joy to the cold cold mornings. Our biggest regret is not booking for private drive time with Sipho. We also saw the Big 5 on our first drive out with him but his eye for other animals is undeniably keen - a porcupine in the dark with its spindles out! An ardvark!! When we booked there was only 1 night available on the train bridge so we took full advantage & also got massages on the train bridge. The Shalati team worked to see if there was a way for us to continue our stay on the train but in the end we moved over to the cottages for our last 3 nights. We quickly realized we loved the spacious beautiful cottage and were beyond happy!

Stayed in July 2025

The word Shalati means Queen and that is how I felt from the moment we stepped off the plane in Skukuza. The whole experience at Shalati was soul touching and life changing. From MKs warm smile at the airport to Jane's welcome at Shalati, we knew we were destined for 5 amazing days at this fabulous lodge. Every little touch was thoughtful and over the top to ensure we had the best experience, with Benedicks smile.Dining with Glenda and Gratitude, whose warmth & kindness blessed us each meal. We even got to meet Glenda's mother on a community tour between drives. Glenda noticed we were not finishing our meals & asked if everything was meeting our needs - which YES - all meals were healthy and fresh and amazing. She then inquired if we would prefer smaller portions, which is so thoughtful as we did not want to be wasteful. Gratitude was newly promoted but you would never know that she wasn't a professional. We loved every moment with these two wonderful women. Then there is Sipho, our ranger/guide, his knowledge of the animals, his amazing eye and willingness to track down an animal was above and beyond. Over the 5 days of our morning and afternoon drives plus one 6 hr private drive, we formed a deep bond with Sipho. His smile and laugh always brought joy to the cold cold mornings. Our biggest regret is not booking for private drive time with Sipho. We also saw the Big 5 on our first drive out with him but his eye for other animals is undeniably keen - a porcupine in the dark with its spindles out! An ardvark!! When we booked there was only 1 night available on the train bridge so we took full advantage & also got massages on the train bridge. The Shalati team worked to see if there was a way for us to continue our stay on the train but in the end we moved over to the cottages for our last 3 nights. We quickly realized we loved the spacious beautiful cottage and were beyond happy!

Stayed in July 2025

Food was amazing and the staff were very friendly and helpful.

Stayed in July 2025

Absolutely stunning and amazing in every regard! We went there for our honeymoon and loved it!

Stayed in July 2025

Nothing

Everything

Stayed in June 2025

A real spa could be nice instead of in room treatments

That was probably the most extraordinary experience ever. Waking up to the sunrise over the river was unbeatable. The little balcony to bask in the sun and watch the hippos in the water was amazing. The staff was extremely friendly and helpful. The gourmet dining exceeded every expectation. The game drives twice a day delivered plenty of animal encounters. Kruger Shelati was definitely the highlight of our South Africa trip.

Stayed in June 2025

Nothing

Perfect

Stayed in June 2025

That we had to leave.

Everything. It was all exceptional The staff, the food the location, and especially Lisa, who took us on our safaris. Her knowledge of all things Krueger was out of this world. .

Stayed in June 2025

Amazing helpful staff and service, delicious food.

Stayed in May 2025

Unique

Stayed in June 2025

Nothing

The staff were so friendly. The room on the train was excellent. One of the best all inclusive we ever stayed.

Stayed in May 2025

Would be nice if there was an option for half board or all inclusive

Amazing location Staff were absolutely the best Everything was doable Food was excellent Service was als very good

Stayed in May 2025

Needed fresh fruit in the rooms

Amazing

Stayed in April 2025

N/A

Location, Food and Service

Stayed in April 2025