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  5. Reviews of The Max Hotel Sandton

Reviews of The Max Hotel Sandton

5 Rivonia Road, Illovo, Sandton, 2196 Johannesburg, South Africa

#161 of 825 Holiday rentals in Johannesburg

Guests' Choice

Review score

Based on 1548 apartment reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.8

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 29 August 2025

    8.0
    Very good
    • Family with young children
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    I didn't Know that you guys don't provide toothpaste

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    The stay was comfortable, wish it were more hours to sleep as we got in after 1 am
    • Leisure trip
    • Couple
    • Executive Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    No balcony to accommodate a smoker. Had to go to a central point to smoke.

    Unfortunately it is a self catering apartments.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    8.0
    Highly comfortable. Rooms noise friendly. Kitchen well equipped.Comfortable beds, excellent stuff.
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 1 night

    I did not like that the initial room we got wasn't the one I saw on the pictures. I booked a ground floor unit, they initially gave us one on the third floor. And although the same setting it did not quite feel and had the same aesthetic as the one we saw advertised. But again, the reservation manager came through for us. So thankful.

    I loved the reception. The reservation manager was absolutely stunning, so polite, accomodative, engaging and willing to listen to our requests, and issues that we had had. She was never at one time off or gave us an attitude. She really does love what she does, in fact I'd go as far as saying the stuff is very friendly and willing to work. I'm so grateful for her, wish I caught her name.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    8.0
    Beautiful family apartment
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Attention to detail. There was no kettle and tissue in the apartment.

    Size of the 2 bedroom apartment and cleanliness

    Stayed in July 2025

  • Reviewed: 25 July 2025

    8.0
    Very good
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Morden, Spacious, great location in one of the most prestigious areas in Joburg close to Sandton & very clean with amazing staff!

    Stayed in July 2025

  • Reviewed: 21 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights

    Noise due reparation in the corridors bed was not confortable

    Stayed in July 2025

  • Reviewed: 21 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Everything is good

    It's a good nice place to be

    Stayed in July 2025

  • Reviewed: 13 July 2025

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    There was only one shower, the master bath had a tub only so it was fun for 6 people take turns to shower. There were only five bath towels for 6 people. No paper towels or starter dish soap were provided.

    Good location. The staff especially the security were very friendly. Good size rooms, living room kitchen.

    Stayed in July 2025

  • Reviewed: 28 June 2025

    7.0
    Great value for family travel
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are some renovations happening so it got a bit noisy and wasn’t nice to look at

    Convenient location close to shops and restaurants

    Stayed in May 2025

  • Reviewed: 24 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Keep up the standard

    Stayed in June 2025

  • Reviewed: 17 June 2025

    9.0
    Superb
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Couch in the livingroom is uncomfortable.

    Modern. Friendly staff.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Good

    Stayed in June 2025

  • Reviewed: 15 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Two-Bedroom Apartment
    • Stayed 2 nights

    The ensuite bathroom was a bit small, a couple of maintenance issues which were attended to only after repeated reporting, towels were a bit small & always 1 short, building located on a main road so quite noisy in the mornings, and DSTV package very limited - maybe just compliment with availability of Netflix/other streaming services.

    Functional space, room heaters in winter were very welcome, comfy beds, centrally located, great value for money.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    7.0
    A lovely and relaxing stay, despite a brief water issue that was quickly resolved.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights

    Upon arrival, the hotel was facing a water shortage that lasted two days, making it nearly impossible to shower. However, the staff informed us promptly and resolved the issue within the promised timeframe. After that, everything was great.

    Beautiful and family-friendly place with a well-maintained pool and great leisure area with a barbecue. The kitchen is well-equipped, and there's a small bar near reception for drinks.

    Stayed in May 2025

  • Reviewed: 9 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Two-Bedroom Apartment
    • Stayed 1 night

    That look-warm shower in the morning wasnt exciting at all.

    Stayed in June 2025

  • Reviewed: 5 June 2025

    8.0
    Comfortable stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights

    Noisy occupants in the room next to ours who shouted when speaking to each other.

    Good location, I felt safe and comfortable staying there. Visible security guard. Undercover parking. Staff that I interacted with were friendly, pleasant and accommodating. The beds were really comfortable and rooms were clean.

    Stayed in April 2025

  • Reviewed: 31 May 2025

    9.0
    We enjoyed our stay—it was great value for money. We were a group of six, and we all agreed that it was a fantastic plac
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The absence of several amenities, including shower gel and salt, made our first day a bit less convenient

    The close proximity to the city center, cleanliness, and good customer service were all highlights of our stay.

    Stayed in May 2025

  • Reviewed: 29 May 2025

    8.0
    The place is value for money.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The receptionists do not value safety or privacy as they willingly gave out information about our stay and room number. I decided to book Max apartments as an escape from an ex husband and the concierge staff were extremely open with my information such as the duration of my stay and my room number. This was very concerning and I had to make arrangements at other establishments due to the negligence of the staff.

    The cleaning staff were friendly

    Stayed in May 2025

  • Reviewed: 28 May 2025

    9.0
    Superb
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The bed's mattress was a bit too soft.

    The amenities surpassed our expectations. The kids loved the playground. The view was exceptional and the staff was friendly and helpful.

    Stayed in May 2025

  • Reviewed: 28 May 2025

    9.0
    Your go to place to stay on your next visit to Sandton!!!
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 10 nights

    What is there not to be liked...

    Conveniently located in the heart of Sandton, within reach of all the places one would want to go in Johannesburg. The cleaning ladies are exceptional!!!

    Stayed in May 2025

  • Reviewed: 28 May 2025

    7.0
    Overall it was a great stay. The hosts were very friendly and helpful
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The carpeting

    Location is conveniently close to Sandton City Mall and Rosebank Mall

    Stayed in May 2025

  • Reviewed: 20 May 2025

    8.0
    Great stay for a family
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 9 nights
    • Submitted via mobile

    They had some renovations going on, luckily it didn't impact us all that much, but we do feel like it shouldn't have happened when they had guests. The TVs did not work, so thank goodness we brought our own stuff to watch.

    We've stayed here before and really enjoyed it. It's spacious and has everything you need. Enough space for a family.

    Stayed in May 2025

  • Reviewed: 18 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The washing machine did not work properly

    The location, the friendly staff and the rooms

    Stayed in May 2025

  • Reviewed: 17 May 2025

    8.0
    Great Location
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    They are currently renovating the place especially the third floor. smells paint. Other than that, the place is great. Great location too. You are in between Sandton and Rosebank.

    The three bedroom apartment is spacious. it's ideal for group of friends or family. it has all the necessary things you would need.

    Stayed in May 2025

Showing 1 – 25

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