6.6

Reviews of The Monte Carlo 4 stars

26 Monte Carlo Drive Centurion Golf Estate, 0157 Centurion, South Africa

  • Asiphe

    Reviewed: 6 September 2025 · Stayed in September 2025

    Verified review
  • Celeste

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    It was comfortable.

    Light in bathroom not working.

  • Verushca

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    The area was very nice and quiet.

    I booked a three-bedroom apartment for one night for my family of five. According to the listing on Booking.com, Rooms 1, 2, and 3 each had double beds and en-suite bathrooms. However, upon arrival, we found that it was rooms with bathrooms — it was not actually an apartment. To my understanding, an apartment includes a kitchen and a living area for the family. That said, this wasn’t a major issue for us. When we checked in, I was placed in Room 4 instead of Room 3, which appeared to already be occupied. I didn’t mind at the time, as we were in a hurry to head out and watch a show. We just wanted to drop off our bags and leave. The staff did offer a room on the lower floor, but because we had booked as a family and wanted to stay close together, I accepted Room 4, assuming all the rooms were similar. By the time we returned later that night, it was too late to request a change. Unfortunately, Room 4 was very different from Rooms 1 and 2 (and I believe also Room 3). Room 4 was extremely cold. It had no air conditioning like the other rooms — only a wall panel heater, which was broken off the wall (though still functional). The toilet seat was loose and shifted when sat on, the shower drain had green mold, and the basin tap leaked when in use. I considered using the spare blankets from the cupboard due to the cold, but they didn’t appear clean based on how they were folded. While the TV offered access to apps like Netflix and Showmax, you needed your own account to use them. Most frustratingly, the Wi-Fi didn’t work at all in Room 4. Overall, I was very disappointed with Room 4. It did not meet my expectations, especially considering the location. That said, my family was happy with their rooms, and the staff were very friendly and helpful throughout our stay.

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  • Emily

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review
  • Kian

    Reviewed: 21 July 2025 · Stayed in June 2025

    Verified review

    My son found the breakfast excellent and the safe location very reassuring.

  • Markus

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
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  • Mariheca

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    Big enough space

    No fridge in room ,bookshelf for coffee or tea not acceptable should have a proper table setting,shower water not draining takes a while,

  • Tebogo

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    The room was clean and we had the privacy we needed

    The contact details on the website were not working, when we got to the gate they required a pin to enter and the establishment was not reachable and we had to call a number in India for the pin And when we thought we were done at the guesthouse we were told they did not know about our booking but we had made a payment Their breakfast very very basic

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  • 3.0 Poor
    Edna

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review
  • Janus

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review
  • Kabuya

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review
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  • Anonymous

    Reviewed: 14 June 2025 · Stayed in May 2025

    Verified review
  • Chamandren

    Reviewed: 12 June 2025 · Stayed in May 2025

    Verified review
  • Meijer

    Reviewed: 1 June 2025 · Stayed in May 2025

    Verified review
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  • Hooosen

    Reviewed: 16 May 2025 · Stayed in May 2025

    Verified review
  • Cathy

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review

    The ladies are excellent hosts. Please always indicate that you do breakfast.

    None

    Property response:

    Thank you so much for your kind words! We’re thrilled you enjoyed your stay and appreciated our location and hospitality. Noted on the breakfast indication. we’ll make sure to communicate that more clearly moving forward. Hope to welcome you back again soon!

    Thank you so much for your kind words! We’re thrilled you enjoyed your stay and appreciated our location and hospitality. Noted on the breakfast indication. we’ll make sure to communicate that more clearly moving forward. Hope to welcome yo… Show more

    The Monte Carlo
    11 May 2025
  • Renee

    Reviewed: 4 May 2025 · Stayed in May 2025

    Verified review

    Staff were super helpful and very accommodating.

    Property response:

    Thank you so much for your kind words! We’re delighted to hear that you found our staff helpful and accommodating. It was a pleasure having you, and we look forward to welcoming you back again soon. Monte Carlo Team

    The Monte Carlo
    6 May 2025
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  • Adele

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review
  • Loren

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review

    We had very spacious rooms and comfortable beds. The staff were amazing, helpful, polite and hard working. The estate was beautiful.

    The property was a very long way away from the main gate, and right by the back gate (which we couldn’t use).

  • Adele

    Reviewed: 8 April 2025 · Stayed in April 2025

    Verified review

    This is NOT an apartment. There are 3 rooms upstairs and a lounge and kitchen separate downstairs. The absolute bare minimum is done for guests. Breakfast is 7-9am not a minute earlier or later. Breakfast is 2 rashes of bacon, 2 eggs and white bread. Cereal is straight out the box. Banana and questionable apples. The staff, Palesa and Goodlady are fantastic. But the cameras watching you in every corner of the house definitely gives you a clear understanding that the owners are watching. Showers leak. Doors don’t lock. You get one access key for the gate. Honestly, it felt like a hostel. I cancelled future bookings there.

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  • Orifha

    Reviewed: 1 April 2025 · Stayed in April 2025

    Verified review
  • Van

    Reviewed: 16 February 2025 · Stayed in February 2025

    Verified review
  • Michael

    Reviewed: 8 February 2025 · Stayed in February 2025

    Verified review

    The location was perfect. The staff was friendly and very welcoming.

    The pool can be cleaner. Amd clean all the time.

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  • Gerrit

    Reviewed: 5 February 2025 · Stayed in February 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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