Reviews of My Den Beachfront B&B and Self-Catering 3 stars

Lovely property and comfortable - friendly owners and helpfull

Like the room was nice 👌

No problem

Facility, location

There was nothing to like about this property. It was just a horrible experience from the time I got there

There was nothing to like about this property. From the time i got there i was annoyed and frustrated with the lady in the reception. She was very unfriendly. I paid for a two bedroom family suite with a king size bed. Unit 6 was allocated to me. I was given unit 1 with a double bed and two single beds. The floors were dirty and the carpets were disgusting. When i asked for the room that i paid for, receptionist told me that i should contact Booking.com and ask them!!! Really. There wasn't enough parking. The establishment booked for more vehicles than what space they had. The reception is a racist as far as I am concerned. I will never recommend them

Located in a very nice area and everything is close by, 2 mins from a garage, Has access to a private beach and has a lovely sea view from the room, Apartment was comfortable and clean.

Owner was very rude to us, Booked for 2 friends and upon arrival requested for a third friend, was given 2 towels, when requested for another towel was told by the owner we booked for 3 not 20. When I requested to add a third person, Booking.com worked out cheaper on the website but was shouted at and told by the owner that she will not accept it as she gets charged a 35% commission, why is this held against us. Has a so called curfew which I understand for the security alarm but why not give each room a remote to disarm when you enter or exit, which place tells you when to come and go. Was shouted at on numerous occasions by the owner like we kids, a dog that is always wanting to run on the road, we are shouted at for it, the owner mistreats her dog. We were also accused of having multiple guests over to sleep when few of us were just visiting as we are locals. Not enough parking for everyone. Friends were treated differently to me as they were not local. Room was not even cleaned, when brought up, the owner made every excuse under the sun. Reception area had a musty smell and dog poop everywhere outside. Welcome was so terrible that we were considering to cancel the booking upon arrival but due to the cancellation policy we decided not too. Consider looking at the resorts replies to some of the comments, the owner is very rude, always has excuses and is very unprofessional.

Shower drain was blocked

A very convenient and peaceful setting it offers. Would consider this place for sure again

Access road but not much in their control.

Only thing is it had it's own private beach entrance that's all

The grass won't cut the outside tables were dirty for days the lighting by the pool was bad and even to get to the room from the pool area was dark and the tiles were wet we could have slipped and fall we had to figure out how to get things and how things work they were so unfriendly couldn't even get sugar and the lady who checked us in at night they would get drunk and would hear them driving in and out at night.i will never return to this place for that amount we got the bare minimum and other places had so much to offer for that amount it was really a mistake going there

The gravel road.

It not nice driving on gravel road.