When we arrived late midnight we missed a day stay due to rain and accident on the road, when i made the booking I had inquired if there was a lift for my mom who's in a wheelchair ,they host said yes but they have stairs to get to the lift,I asked how many was told 5steps and the lift.i said it's fine. We get to our apartment and the it's a flight of stairs 16if not more with no one to help ,my mother had to crawl up the stairs in pain, the place was not thoroughly cleaned ,there was hair left on the kitchen counter ,the pillowcase cases had stains even if it was washed its a turn off ,the toilet seat cover had stains 1 bed throw had a whitish stain. my main thing was my mom who could not enjoy the 4 day vacation cause the host did not assist in trying to get even the maintenance or gardener atleast to help get my mom down, who we only saw once when we arrived and when we checked out.it's non refundable i understand but had the host been honest about the stairs it would've been helpful, the host then changed our conversation and said I did not communicate with her it was another colleague of hers. On our check out I asked assistance from one of the home owner asking the gardener to help get my mom down the stairs which he did and another gardener and thanked them. Our host never called to check if we needed assistance. I will never forget how this host Alandra handled this situation she seemed reasonable but at the end of the day she knew what she was doing and that's heartless of her to treat someone whose in a wheelchair like that.

The location was perfect, the apartment beautiful it's as is (shown on pic).peaceful area and close to malls , garage (even better) and restaurants.

Stayed in April 2025

Honestly i cant say as i was happy with everything just the WIFI password's wasn't working when we tried to connect maybe it needs to be updated.

It was self catering and i enjoy cooking for my family

Stayed in September 2024

The locals doing their rituals both day and night. There must be something that can be done about it - why on the main beach screaming and shouting - very bad for the tourism industry. I know they've been doing it for years but absolute nonsense 😔 also the block next door is being revamped and the workers were taking pictures of my daughter so we went to Umhlanga to swim. Not your fault but so uncomfortable. Weekend no workers so it was better. Beaches are very dirty and rubbish everywhere - lots of rats. Time to employ someone to empty the dustbins a few times a day. Didn't see lifeguards on duty once - they need to have a presence besides washing their car? Promenade broken fence and stairs in places, dangerous for little people. Come on guys fix things pls. If the municipality doesn't do it - as residents do something this is your investment 🤷 Getting the key out of the safety box was really difficult, to turn the digits was hard.

Loved the view and being central above beautiful eateries. The unit was lovely and mod. Would love to come and stay again but for longer. Loved having our dog with us and he was so well behaved - first time we have done this.

Stayed in September 2024

Bathroom was clogged

We really enjoyed our stay Loved that each room had an aircon

Stayed in March 2024

Key Collection was an issue, they mistakenly gave me a remote and key which didn't work, had to call admin to come and sort out, partly my fault as the instructions were too long and intricate! The unit is neat and clean but not well looked after, stove top dirty, fridge is dented all over and the freezer shelves don't seem to fit, there are no plug points next to the main bed, there's even a bedside light but no where to plug it in! There is a built in braai but its not complete so unusable, quite a few of the cupboards are damaged and chipped and a motley selection of old clothes hangers was a poor detail. There is a strange pipe protruding from the wall in the guest shower and the main bed had a large cot which we didn't ask for? Also there is what appears to be a store room behind the TV so you can see the outline of ladders and tools as you watch TV? The faults above simply show a lack of attention to detail and management of the unit. If we were a large family who wanted to Braai I think we'd be seriously annoyed!

Location was perfect, unit was comfortable, inverter, Tv and Wifi worked perfectly.

Stayed in November 2023

The Internet took too long to get sorted out. Evenentually the connectivity was on Internet speed of ONLY 15 to 20Mbps. DStv failed to connect o a smart TV and youtube buffered continuously. No Netflix or optional streaming services from the owner - even though I doubt they would work at such slow fibre spreed (The fibre speed test was slower than my mobile ISP - NOT ACCEPTABLE!). Also bring your own red meat, as the prices are ridiculous for lamb and beef - but that is nothing the property can do about it.

Early check in and ease of communication with the agency to get the keys. Constant interaction to try and resolve TV and Internet issues. Also the agency offered alternative dates for us to come back at the place for free to cover up for the bad / lack of internet and DSTV during our stay. On a positive, the rooms are big and views are great. Great indoor braai facility. The Kitchen is WOW. Well kitted kitchen and lovely to be in - Cooking in there was a breeze and pleasure. Backup Power supply ensured no break in lighting - 2 backup batteries!!! WOW. That was great! No load shedding there.

Stayed in October 2023

There was no proper cleaning stuff , the mop was horrible so we ended up buying our own cloths and plastic gloves. The dstv and inverter were not working when we arrived but the agent solved the issues, like asap

The apartment was very spacious and convenient with kids . The location was excellent. They had an inverter installed so even with the unexpected power failure of nearly 24hours we still had power . Would definitely choose this apartment in particular again, it was not exactly as the pics advertised buy really made up for it with its convenience .

Stayed in January 2023

Nothing

Everything was beautiful the host was so kind

Stayed in July 2025

I paid for cleaning services when booking only for the owner to say there was no cleaning services during the stay. We had to clean ourselves. There was insufficient toilet paper

The location and house was lovely

Stayed in October 2024

bed in main bedroom was a bit lumpy.

felt very comfortable. outdoor space was exceptional

Stayed in October 2024

The process of collecting and returning the remote, the key lock box, it’s so long and so unnecessary. I’d suggest a much more simpler way.

The property is just right opposite the beach. It is a second away. We booked no. 5 Marginella and the house was spacious, beautiful and accommodating. Almost everything is nearby. Very safe place and friendly people around. We really enjoyed our stay.

Stayed in September 2024

When we got to place to collect the remote there was no hulp to get the remote someone can easy take the wrong keys or remote as the cashiers is not helpful, On the day we had to give the remote back on the informations given on booking.com you have to sign the remote in there was no sign out log that can lead to problems if the remote gets lost. The locations is great however what you pay for and what you get it seems a little bit to much and the rules of the place is insane even if it say pet friendly, we left our little fur friends at home as the it was said that pets is not allowed on the furniture however beds had hair on when we arrived, The bunk beds steps to get on the top bed was loose my daughter fell with it on the floor it can be dangerous The bottom gate was asked to keep it close every time we left the gate was open

The place is in a good locations the view is amazing, Was easy to get to place and get inside the property. The place was clean and the facilities was enough for us what we needed

Stayed in September 2024

Absolutely nothing

Stayed in July 2024

The apartment was everything an more,great views layout was perfect it had everything we needed. Can't wait to book again 10/10

Stayed in February 2024

Amazing sea views

Stayed in September 2023

One toilet paper not good. Can we add the wooden spoons to make pap.

The place is next to the beach, very clean. Unlimited Wi-Fi. The caretaker was friendly. We did not experience load-shedding thanks to the apartment backup

Stayed in August 2023

N/A

See view from the house, Easy to find enough space.

Stayed in June 2023

everything was perfect i loved everything and i will definitely be back

Everything was perfect the place was beautiful it was short of nothing well maintained cleanliness 100% comfort 100% i will definitely recommend this to friends and family

Stayed in March 2023

nothing all was perfect

everything

Stayed in September 2022

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in January 2023

There are no comments available for this review

Stayed in December 2022