Reviews of Premier Hotel The Richards 4 stars
3 Hibberd Drive, 3901 Richards Bay, South Africa
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewRenovating kitchen in progress
Open parking,no undercover parking friendly staff
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewIt’s under renovations , they only gave us 1 bath towel .
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewInform us about the renovations on booking.com so at least we can a choice on accepting to stay on a noisy, painting contraction site of a hotel.
Dear Jullian, Thank you for your review and rating. We apologize for the inconvenience caused. We hope to see you when the renovations are done.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in June 2025
Verified reviewReviewed: 25 August 2025 · Stayed in June 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewNo where on booking.com did it mention that renovations are in progress
Dear Anil, Thank you for your review and rating. We apologize for the inconvenience caused. We hope to see you when the renovations are done.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewOnly Location and Reception
I cannot see 4 star and paid and Lot oc money then suddwnlt we told ti have to o pay 250 for breakfast . No small fredge but 4 star
Dear Lrencia, Thank you for your review and rating. We are going through a refurb. We apologize for the inconvenience caused. We hope to see you when the renovations are done.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewThe place is old, furniture no upgraded, beds are old
The bed is old
Dear Valued GUEST, Thank you for your review and rating. We are going through a refurb and we shall have brand new furniture. We apologize for the inconvenience caused. We hope to see you when the renovations are done.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe building is under construction, this was not highlighted upon booking request. It was an inconvenience to be moved back and forth for meals.
Dear Noma, Thank you for your review and rating. We apologize for the inconvenience caused
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe first day of arrival there was no water , then when the water did come back on there was no hot water so my team could not have a hot shower after a full day of work and travel , had to consult with front desk on the second day then it was sorted.
Appreciate your review, Youganthree. So very sorry for the water challenges. A sure sign of the difficulties associated with the extensive renovations that we are undergoing. Watch this space, the property is going to be magnificent. Until next time, stay well and very best regards, Richard
Appreciate your review, Youganthree. So very sorry for the water challenges. A sure sign of the difficulties associated with the extensive renovations that we are undergoing. Watch this space, the property is going to be magnificent. Until … Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewClean good location
The noise made by other visitors and nobody from the hotel controlled it. It felt uncomfortable people making noise early in the morning, in the passages.
Many thanks for your review, Sifiso, and please accept my sincere apologies for the noise pollution caused by inconsiderate others. It is unbelievable how some just do not care! It is also very unfortunate that hotel management did not take control of the matter. On the upside, I do appreciate your comment that you found the property clean and the location good. Hopefully, in time, we will welcome you back. Until then, stay well and very best regards, Richard
Many thanks for your review, Sifiso, and please accept my sincere apologies for the noise pollution caused by inconsiderate others. It is unbelievable how some just do not care! It is also very unfortunate that hotel management did not take… Show more