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Reviews of The Wilderness Hotel 3 stars

6 George Road, 6560 Wilderness, South Africa

#15 of 16 hotels in Wilderness

Guests' Choice

Review score

Based on 786 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    9.1

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 30 August 2025

    8.0
    Great stay, we love it there.
    • Leisure trip
    • Couple
    • Standard Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower and water pressure not good. Takes bery long to get warm water and pressure is low

    Great breakfast

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The water was not hot in the shower

    The location is great.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    6.0
    Over all it was ok thank you. But the hotel need to be closed if such enormous maintenance.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights

    The maintenance on the hotel. Unfortunately we couldn't enjoy the hotel and facilities

    the room and breakfast

    Stayed in August 2025

  • Reviewed: 20 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very basic but clean.

    Locanation, staff were friendly and helpful. Breakfast was really good.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 4 nights

    First off the housekeeping staff were very pleasant. However, three times DIFFERENT housekeeping staff walked into our room without any announcement or knocking (showing that this is presumably allowable by housekeeping management). This was extremely disconcerting. We did have the Make Up Room sign up but it had been up since 8am and rooms were only cleaned at 2pm so we can't be prepared every minute of those six hours for a stranger to suddenly be in our midst. Also the huge noise made by groups of housekeeping staff in the corridors really impact the quiet enjoyment of the room. I suggest a bit more training as the above were not isolated incidents.

    We had a very good stay. The breakfast was particularly excellent. As were the breakfast and reception staff. Parking is easy and accessible. Great restaurants are within walking distance.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night

    No Gym available luke warm shower water in the morning, no hot water the previous night

    Great breakfast and friendly staff Beautifull location Well priced

    Stayed in July 2025

  • Reviewed: 25 July 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in July 2025

  • Reviewed: 20 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms can be updated...more soaps and shower gels in bathrooms...could not reach reception by phone

    Friendliness of staff...willing to assist...clean

    Stayed in July 2025

  • Reviewed: 13 July 2025

    7.0
    Easy and convenient. We stayed one night en route up the coast. Was easy
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    The room smelt a damp / mouldy

    Family Friendly Great location Easy checkin Wonderful staff

    Stayed in May 2025

  • Reviewed: 13 July 2025

    7.0
    Wilderness family getaway
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 5 nights
    • Submitted via mobile

    The breakfast was great, but attention to the small things will make a huge difference in the experience.

    We loved our stay at the hotel. Staff were very helpful and friendly.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    7.0
    Was nice, just pity about the hot water problem.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water the next morning to shower.

    Position was great

    Stayed in July 2025

  • Reviewed: 2 July 2025

    8.0
    Very pleasant!! xx
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    The shower was cold, no hot water. The following morning i did go to reception to report and they provided a different room that did not have any guests. Shower was luke warm but shame the staff did try to accommodate us. Overall nothing wrong with the room or the hotel. We will definitely go again.

    Staff was warm and friendly. It was a pleasure staying there. We will definitely book again. The stay will be longer and the children will accompany us. Thank you xx

    Stayed in June 2025

  • Reviewed: 22 June 2025

    8.0
    Very good
    • Couple
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    No microwave....

    Lovely view & breakfast.....

    Stayed in June 2025

  • Reviewed: 5 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    Halaal food not always available

    Stayed in June 2025

  • Reviewed: 2 June 2025

    7.0
    Comfortable and great access to the Village and N2. It has a great "Old World" feeling.
    • Business trip
    • Group
    • Standard King Room
    • Stayed 1 night

    Rooms are very neat but a bit dated but very generous size. Outside of hotel needs a bit of maintenance but the location makes up for that as it's very close to the Village which was a huge plus.

    Stunning and well presented. Food was good and the breakfast area was bigger than other hotels which made it very comfortable to move around and access bufet.

    Stayed in May 2025

  • Reviewed: 26 May 2025

    8.0
    All-in-all a good stay in a beautiful part of the country.
    • Leisure trip
    • Family with young children
    • Deluxe Family Quad
    • Stayed 2 nights

    On Friday evening there was no parking in front of the hotel, and we had to park down the street. Felt a bit pointless giving my car's number to reception. Our first morning the lady at the omelette station was very brusque, bordering on rude - even with my 11 year-old son. It was his first experience of a hotel, so he didn't really realise it - but I'm hoping it was just a bad morning for her. The section of hotel where we were staying was quite noisy due to guests. I spend a lot of time in hotels for work, and realise that most of the noise was normal hotel noise, doors slamming, guests trundling past my door in what sounded like an 8-horse carriage. However it really felt much louder than I experienced in newer hotels. Of course the hotel management can't really be faulted for this as guests are guests, but nonetheless it left a bit of a negative feeling for me. Had a lady singing at 4h15 on Sunday morning, and then again at about 6h00. Not sure if it was the same person. Beautiful voice, but at 4am it was jarring.

    Breakfast was very good. Room was clean and appointed as expected for a hotel in this price range. Most all of the staff from when we first walked were very friendly and helpful. We did not make use of most of the facilities at the hotel, due to a short stay, but the pool looked beautifully clean and well maintained. Even though it is an older hotel, our room and dining room was clean.

    Stayed in May 2025

  • Reviewed: 24 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    The mattress was old and much slept in. They need an upgrade!. And the awful temporary roadworks on the N2 were too close for comfort.

    Stayed in May 2025

  • Reviewed: 20 May 2025

    8.0
    Thoroughly enjoyable
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 5 nights

    No safe in the room.

    Breakfast was good. Love the pool. Located centrally. Great facilities.

    Stayed in May 2025

  • Reviewed: 20 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Passages and room in need of updating and renovating. Phone plug was broken. TV remote in a poor state.

    Dining area was very good

    Stayed in May 2025

  • Reviewed: 17 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Family Room
    • Stayed 2 nights
    • Submitted via mobile

    No hot water

    Room was clean but we could not get any hot water for the shower. Breakfast buffet was good, staff helpful

    Stayed in May 2025

  • Reviewed: 13 May 2025

    8.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Some tv channels had no sound and bad signal.

    Breakfast was excellent.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    7.0
    Great Staff and Location but Miscommuncation with Bookings.com
    • Leisure trip
    • Family with young children
    • Luxury Family Suite
    • Stayed 5 nights
    • Submitted via mobile

    The room, and the confusion about the booking. There was miscommunication between booking.com website and the hotel which caused us to move several times as we could not get the room we booked.

    The breakfast, the staff, and location. Despite all the confusion the staff was very friendly and accommodating. The views are stunning and it's easy to drive out to various towns as the hotel is central.

    Stayed in May 2025

  • Reviewed: 5 May 2025

    7.0
    Nice place to stay with everything you need close by
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Ant problem. Was also there during January

    Location

    Stayed in May 2025

  • Reviewed: 5 May 2025

    7.0
    Nice hotel for a quick getaway
    • Leisure trip
    • Family with young children
    • Deluxe Family Quad
    • Stayed 3 nights
    • Submitted via mobile

    I think there is an ant problem. We experienced it now and also in January when we were there

    I really liked the property and its location.

    Stayed in May 2025

Showing 1 – 25

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