Nil.

Beautiful setting and stunning architecture which fitted in perfectly with its natural surroundings.

Stayed in August 2025

Excellent overall, good value. The little extras were great and the food was excellent. Phillip our ranger was great company for the whole time and we saw 4 of the big 5 plus many more.

Stayed in August 2025

I would’ve enjoyed a little bit more variety with the food choices

Wonderful location, great rooms, excellent staff. Really enjoyed my stay here with my daughter.

Stayed in July 2025

The staff were exceptional

Stayed in July 2025

Nothing

We liked everything about the property, lovely big rooms with fire lit at night to welcome us after dinner. Hot water bottle placed in the bed. The safaris morning and night were well organised and got to see a variety of animals. Guides very friendly too. All staff were welcoming. Food was of high standard as well

Stayed in July 2025

Beautiful lodges, two game drives a day with incredible sightings, lovely staff and amazing food. A very special experience

Stayed in June 2025

Nothing

Loved it all.

Stayed in July 2025

Everything.

Stayed in May 2025

A bit dated rooms and furniture

Excellent service, food and facilities.

Stayed in May 2025

nothing

Very big rooms. 2 Game Drives per day. Good food.

Stayed in April 2025

Nothing - just suggest booking for longer than one night - our stay was too short!

It was a beautiful setting and had fantastic food. Staff were so lovely and the games drives very dramatic and amazing!

Stayed in April 2025

Very disappointed with the dinner which was not very good. The lamb chops were uncutable.

The staff, the accommodation and Denise our ranger were all great

Stayed in April 2025

Great facilities and excellent rangers. We got to see all the animals we wanted to and would definitely go back

Stayed in April 2025

Nothing to fault

Amazing location , amazing staff , amazing food & service.

Stayed in April 2025

Zero

Second time - the most fantastic setting, staff and animals

Stayed in March 2025

Large and clean room with a great view of the pond! We enjoyed our stay very much and were quite happy. We saw white lions and got some great photos. The landscape is heavily covered in brush and does not have as many open savannahs as some other resorts. So the animals are sometimes harder to see and to track.

Stayed in January 2025

Nothing, everything was wonderful!!

Pumba is five star all the way! We were truly delighted with our four night stay there . Our room (Impala Chalet #1), is exquisite with high end yet comfortable furnishings and a fantastic view over the lake. It was a thrill to sit on our private balcony, watching the animals coming to drink from the lake. And we were happy to dip in our little plunge pool ! The staff were exceptional - Chantal and Vuyo in reception; our wonderful waiters in the dining room; and Mabhuti, our guide were all second to none. We thoroughly enjoyed two game drives per day in Mabhuti's care. We learned so much about the animals and the reserve from him and really appreciated his humour and knowledge. We feel very fortunate that he was our guide! The food was tasty and the menu changed every day. Everything is included so we could get iced coffees, snacks and other treats in between the set meal times. There is a generous hospitality bar in each room - loaded with wine, beer , soft drinks, water, snacks, coffee (a REAL coffee maker - not instant coffee!) and a jar of homemade cookies which was restocked daily, There was nothing lacking. We met Roland, the manager, who was friendly and helpful and he clearly cares deeply about his guests. Overall, we can't say enough about our time at Pumba other than we wish we could have stayed longer!! Do yourself a favour and treat yourself to a stay at this wonderful , magical place! Thank you to everyone at Pumba!!

Stayed in February 2025

This is an exceptional property. The accommodation is outstanding, as are the staff and service. All food was amazing. Our ranger Wesley was excellent; knowledgeable, informative and great fun.

Stayed in January 2025

Great sraffAmazing sightings.Beautiful accommodation

Stayed in January 2025

Nothing yo dislike

Stunning location and original

Stayed in January 2025

Some of the room furnishings need updating as getting tired

Amazing experience from start to finish, do not hesitate to book, staff , rooms, food and Game Drives all first class

Stayed in January 2025

Absolutely nothing!

Everything!! It really was as advertised (food and hospitality were the very best) and the game drives were amazing. Thank you Clio for your expert guidance throughout our stay, you were so knowledgable!

Stayed in January 2025

The cost of pumba is advertised as all inclusive and but you are also expected to subsidise the wages of the rangers through gratuities which they rely on to lift their basic salary. To remove the pressure and obligation from the clients many other places we have visited have a central box where all tips are gathered and distributed to staff equally. This seems a much more equitable arrangement all round.

The location was stunning and the game we saw was amazing!

Stayed in January 2025

Nothing

This was my second visit to Pumba, and it was just as incredible as the first! The staff's warm hospitalitv and attention to detail made us feel so welcome. The lodges offer stunning views and a true connection to nature. The game drives were unforgettable, with expert guides and amazing wildlife encounters! The food was exceptional, with every meal perfectly prepared. Pumba is a paradise for anyone seeking a luxurious, immersive safari. I can't wait to return for a third visit!

Stayed in January 2025