Reviews of Radisson Safari Hotel Hoedspruit

Location

The rooms were really noisy. The food took really long an hour to come after every order. They forgot several dishes ever for both dinners. The still charged us for everything and they were not attentive at all. The food was not worth the wait at all. Really disappointed with this stay

Location

The rooms were really noisy. The food took really long an hour to come after every order. They forgot several dishes ever for both dinners. The still charged us for everything and they were not attentive at all. The food was not worth the wait at all. Really disappointed with this stay

Everything was 10/10

Portoguese chicken

Great rooms and service

The buffet breakfast was great. Given that you could serve yourself, we were pleased not to have to rely on the poor service to enjoy a good breakfast.

Crappest hotel!! So, so sorry that we booked here. Useless check in. Requested two rooms next to each other for a family of 4, which request was “honored” by the hotel (as per the message received from the hotel via Booking.com). Only to arrive and find that our rooms are quite far apart “but on the same floor”!!! We checked in just before 4pm but one of our rooms was still not ready! They had a “late check out”!!!! Other guests were clearly accommodated. When we asked for our rooms to be changed to be closer together we were met with a rude attitude from the receptionist who ignored us and just left our key cards on the edge of the counter with the rooms as allocated. I could still understand this if the hotel was full but there were hardly any people there so it’s difficult to understand the very poor attitude of the staff and lack of willingness to accommodate our request. Then we are told our 7 year old can’t go to the Portuguese restaurant for dinner - “no under 12’s” - this was not communicated before. Then we went to the bar area where there is a TV so that we can watch the Springbok rugby game at 5pm only to be told that they don’t have that channel in the bar - we were told that we have to go to our room for that channel. Guess what? The room also doesn’t have the rugby channel!!! The service in the restaurant was very very slow and the staff seem to have this same bad attitude and seem very unhappy - much like the reception staff. What a very, very below standard experience and definitely not at all what we expected from a Radisson hotel!!!!

Great hotel. Lovely staff. F&B offerings were good, and they catered well to need, both from a business and leisure perspective.

No complaints

The location of the place and the cleanliness level.

Some staff members were friendly and way to engage with while some were not as friendly. Breakfast and dinner menu has very little variety.

We liked everything about this property, from the restaurants, shout out to the team at Pegasus. The great views around the pool. The friendly staff. We booked a number of safari tours with My Africa used by the hotel whom I couldn’t recommend highly enough either.

Swimming pool is very cold as not heated

Everything

Nothing

We had an fantastic stay at this hotel! The amenities were top notch, the rooms were spotlessly clean, and the staff were incredibly friendly and helpful. The hotel's attention to detail and commitment to quality were evident throughout, from the comfortable beds to the well maintained pool and gym I would highly recommend this hotel to anyone looking for a great place to stay. While there's always room for improvement, the staff and management here are clearly dedicated to providing an exceptional experience for their guests.

The food at the hotel was overall very good, with a great selection of options for breakfast and dinner. However, the kids' menu could use a bit of improvement, while the options were decent, they were a bit limited and didn't quite live up to the high standards set by the rest of the menu. We were also a bit disappointed to find that the kids' play room was only available on weekends. As a family traveling during the week, this was a bit of a letdown for our daughter.

The facilities and views of the surrounding mountains were great.

Other than the check in staff, the rest of the experience with hotel staff was not pleasant. They seemed inexperienced and lacked hospitality for an establishment of such stature. E.g. waiting over 10 mins to be handed menus. The kids club did not honor the operating hours as stated. The total bush experience came at an excessive additional cost over and above the accommodation fees which weren’t necessarily reasonable.