1. The room had no air conditioning and was very cold despite having asked for an extra blanket. 2.The shower would get extremely hot or extremely cold making the showering up uncomfortable. 3. The room was not cleaned after our first night 4. The WIFI was not working in the room

Huge comfortable bed and great location, very safe and the staff is friendly

Stayed in September 2024

There was no Wi-fi in the room as advertised.

The facilities were clean.

Stayed in April 2024

Wi-Fi signal did not reach the room, this is important for work travel as I need to be working in the evenings too

Clean and comfortable

Stayed in April 2024

No room service like changing of towels and sheets

It was clean on arrival

Stayed in April 2024

There was no Wi-Fi connection in my room and there's no option for breakfast.

The location was great, safe and the neat.

Stayed in March 2024

There was no remote , to enter and exit the property we had to call the caretaker . He was prompt though. The WiFi didn’t reach our room. We were told we should go to another park of the house , away from our room to use the WiFi

Neat and clean room with a large bed. Undercover parking

Stayed in February 2024

On arrival the staff did not know about the booking. But immediately when provided with the details, assisted us with a room. Coffee/ tea station was not usable, coffee and sugar were old and hard in their respective jars, no milk was available. Soap container in Bathroom, shower was empty, and no hand soap provided.

Room was spacious and spotlessly clean. Caretaker was helpful in staying up late to open gate after we returned from our function.

Stayed in November 2023

The Wi-Fi was bad,couldn’t access it unless I am by the reception. Only had one towel in the bedroom when the booking stated that it will be two adults in the room. To get in the compound we had to call the employee or hoot,we had no control of that. He was a kind man though and the room was clean.

Safe location

Stayed in October 2023

Bed not comfortable, room was not cleaned on day 1, wifi does not reach the room I was in.

The location was very good, hosts are willing to assist.

Stayed in August 2023

We weren't given towels for 2 people, and were not able to get hold of the owner/manager to arrange for one. This was complicated by the unexpected load-shedding, which made cellphone contact impossible. Although offered beforehand, we were not offered local breakfast (only offered to buy out and deliver - not acceptable) Although very friendly, maybe have the person receiving us wear slightly more decent clothing (over-worn, stained T-shirt unbecoming of such an establishment)

Venue is in a safe, quiet boom-controlled suburb, close to Sandton Mandela Square, etc. Vehicle is given under-roof parking.

Stayed in July 2023

The guardian welcomed us but not the owner. Very cold room without heaters or electric blankets.

Big and clean room. Very confortable bed. New bathroom. Access to a full equiped kitchen. Big and safe parking . Safe and quiet area : Rosebank.

Stayed in June 2023

They didn't provide extra blankets, knowing that it's winter. I was charged an extra fee for a heater.

It was clean.

Stayed in July 2023

Got there at 3pm our room was not ready, 30 minutes later we were still waiting in the sitting area for them to finish fixing our room. I asked for a room to just leave our bags because we had somewhere else to be and we came back to this room opened even though we had locked and left with the key. Such and invasion of one’s privacy is not something I welcome especially because after going in there to do “whatever” they didn’t even bother to lock again. The beds are without headboards we had to use pillows as shield from the cold from the walls. There are no aircons’ so the rooms are extremely cold. The DSTV was not working, we couldn’t even watch TV …

The location is great, the place is clean and quiet.

Stayed in July 2023

No wifi provided as promised.

Good Neighborhood, well finished interiors. Good value for money. The place has potential.

Stayed in June 2023

I didn’t like the fact that I made a booking, paid for it and only to arrive and to be told it’s fully booked. The hose couldn’t find my booking, and doesn’t know how to give me a full refund. I just want a full refund.

Stayed in March 2025

The Place Looked Like The Pictures On The Website. Cleanliness,The Service Was Amazing

Stayed in October 2024

The ad had said room with breakfast included. They do not offer breakfast or any type of meal for that matter.

Really good for value. Comfortable. Safe. Clean.

Stayed in August 2024

The description of the room size was misleading and forced us to request another room resulting in a huge problem with the accommodation. The staff were incompetent. The owner left individuals in charge who made decisions which resulted in us having to leave within hours of arriving. We had to argue for a refund, and the owner took a very long time to take ownership for the poor service we received. There was little accountability for the double booking they made which ended up in us leaving despite being the first group of guests to check in. It was very disappointing to be treated that way.

The establishment was pleasant, well located and generally good value for money.

Stayed in July 2024

Property cancelled my booking,4 hours before check-in. Had to threaten them to refund me.The audacity was them telling me to call bookings.com to cancel

Property refunded my money

Stayed in June 2024

Waited for over 10 minutes outside only because the didn't hear the bell. The worst host. Didn't greet.Honesty worst attitude. Opened the gate and left us outside without telling us to come in. Was not aware of our booking. Only for him to come back again and ask why we are waiting at the gate. Refused to separate the beds for us because he was already sleeping and its night time. Honestly it was unpleasant. Felt like I asked for a favor to sleep over there, whereas I used my money to pay. Not to mention the sheets that was not changed. The white sheet was not changed. It was dirty.

The area. Safe and secure. The shower and basin and mirrors. Comfortable bed.

Stayed in May 2024

Staff, lack of communication, no answer at the gate

Location

Stayed in April 2024

We have booked for 1 night 2 months prior to check in date, a month before check in date we had changed the dates. Upon our arrival, no-one was aware of the change made and they told us we had to book in the previous day. We also specifically requested a room with twin beds, but when we asked for such a room again on the day of check in, we were told they do not have any rooms with twin beds. Their solution was to give us separate bedding. This was unacceptable so we decided to rather not stay.

We did not get to the breakfast The location was fine. It was a bit of a busy area but manageable.

Stayed in April 2024

Lost in adress No tv Ddnt clean wen I went out Sell water while I want tap water Noisy of water frm bathroom Staff don't understand English Actually didn't like any thing about the place and not going back ther again

Nothing

Stayed in March 2024

It was not as advertised. There was no internet in the room, no food at all never mind breakfast, no aircons.

Location

Stayed in March 2024