Only drawback our pool didnt work and was dirty

Cannot fault it, location, staff, etc

Stayed in July 2025

Food orders take a long time. We understand & appreciate that the kitchen prepares the food when the order is placed to ensure that the food is freshly prepared. However, the waiting time is just too long. The Chef is really doing a good job in trying to meet all the kitchen demands. It would, however, make everyone's lives better if an additional Chef is brought on board to ensure an efficient service.

All the staff were very friendly & helpful.

Stayed in April 2025

U are not able to mix cold and hot water to get warm water to bath. Last day shower was not even releasing hot water.

The property is beautiful and room was nicely organised. Loved the gym. The staff cleaned on a daily and loved that.

Stayed in April 2025

Advertised property was not axactly the same as we saw on the booking platform

Location, next to crocodile kruger gate

Stayed in April 2025

Had power failure until we left .

It’s situated in the bushes where it’s refreshing and beautiful to relax

Stayed in February 2025

N/A

The stay was good, we had good staff members who were welcoming.... The facility is beautiful, very far in thr bushes but safe and comfortable and family friendly.

Stayed in February 2025

The entire stay, nice pools, clean place

Eddie and the staff were very helpful and always friendly

Stayed in December 2024

It was dirty

Scenery and the location pool cleanliness

Stayed in December 2024

Nothing

Quite environment

Stayed in November 2024

Maphena Were too much

Every was best

Stayed in November 2024

Nothing

Location and staff

Stayed in September 2024

None

Seeing animals at our doorstep

Stayed in August 2024

I made the reservation for my parents as a gift for their anniversary. The Staff was absolutely amazing. My parents were lost, so they came to fetch them. The breakfast was great and the game drive, with the snacks was superb. They didn't want to come back home. They loved and enjoyed their anniversary

Stayed in June 2024

The activity package that they sent us weren't all accommodated by them. For the Panorama route experience, we had to book at Hazyview before going down to them and we had to drive about 45mins to get to the elephant interactions activity. The water in the shower was incontrollable, when it is cold it was too cold and when hot it was too hot.

I liked that the room and surroundings looked exactly as they were on the pictures seen on the internet. Overall a nice spot to hang as a couple.

Stayed in May 2024

A bit old

Good location

Stayed in June 2024

The Wi-Fi was so bad in our room

All the environment around. The nature , the animal , the staff . The room was clean and comfortable

Stayed in June 2024

The staff is incredibly friendly, and the food was so good.

Stayed in June 2024

The manager, Eddie, was wonderful. Because we were the only guests for the night, he even took us for a tour to see the other chalets. Because of the tour, I can give some extra info! *We stayed in the African Experience villa. It is one of the self-catering villas. There was a slight issue with the shower's cold water faucet - but nothing major, and when we told Eddie, he was on it immediately. We told him the repair could wait until we checked out, as it was not something that bothered us. The bed was really comfortable and the room was clean. There are small things that can be updated, for example, the kitchen cupboards, but then again - this is nothing major. We spent our two days in the park, and just showered and slept there - so it was perfect for what we needed. The villa has a small private pool, which was a nice addition. Breakfast was included - and we enjoyed the breakfast. *There are quite a few "luxury rooms." These are new additions. They are beautiful and modern - but not self-catering. Commenting on a review left from another guest regarding noise, I can see how this can be an issue if there are unruly guests next to you. However, these rooms have an additional door linking them, so if ypubare planning a getaway with friends or family, this is quite nice. (And just to add , we recently stayed at Sun City, and guests were making noises in the corridor at 3 am. Inconsiderate guests are, unfortunately, an issue you can encounter anywhere. *There is also a double story house for families. It is a lovely house with beautiful views and a private enclosed pool area. *The presidential suite is AMAZING. Very luxurious. It has it's own heated pool, and they are busy building an enclosure for the pool area.

Stayed in April 2024

Restaurant was not good. Food barely edible and lots out of stock.

Stayed in March 2024

The shower, the shower was not working

The place was awesome, the location was exactly as we expected and their staff was amazing

Stayed in March 2024

According to the brochure game drive was not emphasised as an additional cost. I only found out on arrival that it would cost me over R800 per person.

I wish they could have a change of menu for breakfast.

Stayed in March 2024

The chalet was not what I expected, it also had a smell like urine.

The staff members were so friendly

Stayed in March 2024

Did not like noizy neighbours that checked in late

The setting, The friendly staff, The manager was exceptional, The room was so clean, The pool was great and the food was awesome

Stayed in January 2024

nothing everything was perfect

the safari kind of the facility, the spa treatment, the stuff had good courtesy

Stayed in January 2024