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  5. Reviews of SolSands Hotel & Self-Catering

Reviews of SolSands Hotel & Self-Catering

16 Erskine Terrace, 4001 Durban, South Africa

#74 of 100 hotels in Durban

Guests' Choice

Review Score

Based on 117 hotel reviews

8.2

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    I enjoyed the fact that when we arrived late for check in. You didn't give us any problems, but welcomed us politely. The rooms were so clean and the staff was welcoming and friendly.

    Stayed in September 2025

  • Reviewed: September 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    We booked for 4 people but we had only 2 plates and we were offered paper plates when we asked for 2 more plates. Couch covers are worn out. No door and mat at the shower.

    Staff from the manager to the security were excellent. Very clean and the location is easy to find The microwave wasn't working butwas replaced the moment we reported it.. Will definitely come back and I recommend this place.

    Stayed in September 2025

  • Reviewed: September 9, 2025

    8.0
    Sol Sands Experience
    • Leisure trip
    • Couple
    • Basic Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    The was always poor connection on the Wi-fi. Windows we not clean. (Although the room was clean.)

    The location was perfect, closer to the beach, shops and restaurants. Staff was very welcoming and friendly. The water always hot (shower)

    Stayed in September 2025

  • Reviewed: September 8, 2025

    7.0
    It wasn’t bad to stay in Solsand,I will definitely recommend it to someone
    • Leisure trip
    • Couple
    • Basic Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Service is poor ,I request a tissue in the receptionist they didn’t bring it immediately I waited for the staff to come and clean my room

    It’s close to the beach

    Stayed in September 2025

  • Reviewed: September 8, 2025

    9.0
    We really enjoyed it, it was great, 👍 great views
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Only the parking… but it was well secure with 24/7 armed security, and we clamped our car, we were safe. So it was nice.

    It was lovely. I loved the location… the service was excellent! Everyone was so friendly and accommodating! Well worth the money. Will definitely book again!

    Stayed in September 2025

  • Reviewed: September 7, 2025

    8.0
    the stay was fine
    • Leisure trip
    • Couple
    • Basic Apartment
    • Stayed 4 nights

    tv programmes and weak wifi

    location

    Stayed in September 2025

  • Reviewed: September 2, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Basic Apartment
    • Stayed 1 night

    parking

    the view

    Stayed in August 2025

  • Reviewed: September 1, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Street parking. I was fearful for my car the whole weekend. But the security guys kept an eye on it the whole time. Management didn't notify us that There's no parking in the premises

    The place is very comfortable and clean. Its right on the beach which was so convenient

    Stayed in August 2025

  • Reviewed: September 1, 2025

    7.0
    I attended a church event at Phoenix but the vicinity of the beach was an added bonus plus the room
    • Leisure trip
    • Group
    • Standard Apartment
    • Stayed 3 nights

    Actually all was good and I enjoyed their offering

    Everything was as they said when I researched and I was satisfied with what was offered

    Stayed in August 2025

  • Reviewed: August 31, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Family Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. We had everything we needed

    Everything about it was perfect

    Stayed in August 2025

  • Reviewed: August 31, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Noise level. At times there was noise from the floors about mine. However, with intervention from staff it was dealt with timely.

    The staff was friendly and helpful. Always willing to help when needed.

    Stayed in August 2025

  • Reviewed: August 25, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Basic Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    I liked everything about the place

    We had a warm welcome from the manager Zain. We arrived around 7 am and Zain checked us in before the 2 pm check in time and that really helped us as we were really tired from travelling. He made sure we were comfortable and the Security was also amazing. The lady from the reception was also very friendly. The place is near Ushaka and the beach which is very convenient.

    Stayed in August 2025

  • Reviewed: August 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Basic Apartment
    • Stayed 1 night

    Parking

    Location and facility

    Stayed in August 2025

  • Reviewed: August 22, 2025

    8.0
    Very Good
    • Couple
    • Basic Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    No small bathing soup, noise from school kids, lift not working due to water coming from above it, improve on parking, we were using public parking.

    Staff was friendly, rooms clean

    Stayed in August 2025

  • Reviewed: August 11, 2025

    8.0
    Home away from home
    • Leisure trip
    • Family with young children
    • Basic Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff is very friendly and attentive they made our stay extra special 😄

    Stayed in August 2025

  • Reviewed: August 11, 2025

    7.0
    Everything was fine but the furniture is old
    • Group
    • Standard Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    They didn’t give us a wifi password and i booked for 4 people they gave us 1 bed

    The view

    Stayed in July 2025

  • Reviewed: August 6, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The microwave didn't have plug point, I had to carry it to the closest plug-in point to warm food. Wifi password did not work or connect.

    Staff and Security were very helpful and accommodating.

    Stayed in August 2025

  • Reviewed: July 29, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was in order good clean fresh also friendly staff everything walking distance area safe use to hear negatively ABT the area but staying here has proved to me some people are nonsense and dramatic it's safe and security also on high alert and concerned about the safety of the guest and I'm definitely coming back again Thank Solssand for making our stay a good one 👍😊

    Stayed in July 2025

  • Reviewed: July 27, 2025

    8.0
    It was very nice and the staff is excellent
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    They don’t have table in the middle of the lounge

    The location is perfect, it’s close everything

    Stayed in July 2025

  • Reviewed: July 27, 2025

    7.0
    I enjoyed my stay in the property and it is very safe. The manager there Siba was of great help
    • Leisure trip
    • Solo traveler
    • Basic Apartment
    • Stayed 2 nights

    Nothing

    It is a perfect location at South Beach with Ocean view

    Stayed in July 2025

  • Reviewed: July 21, 2025

    9.0
    Our stay was great, we felt safe in the hotel. We had a great time
    • Leisure trip
    • Family with young children
    • Basic Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    We book in for 4 people, two ppl were going to use a bedroom to sleep another two the couches, but when they brought d blankets for the extra two, they were stinking, not clean🫩

    The location is perfect next to ushaka marine and beach, no transportation needed was just a very short walking distance. The staff was great and friendly even d management was superb. They have a great hospitality

    Stayed in July 2025

  • Reviewed: July 17, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Excellent Welcome By zain. He is a go-getter. He goes out of his way to make the guest happy. He assisted us with our luggage We came late at night. He went to the shops to purchase some goodies for us. The owner was on site. Very friendly and concerned of their guest. Will come back

    Stayed in July 2025

  • Reviewed: July 16, 2025

    9.0
    My stay at SolSands Hotel ans self catering
    • Leisure trip
    • Family with young children
    • Basic Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The wifi connection was slow.

    The friendliness of the staff from the manager to housekeeping, Keletso particularly she was amazing full of humanity and kindness.

    Stayed in July 2025

  • Reviewed: July 16, 2025

    8.0
    Very Good
    • Business trip
    • Couple
    • Family Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The lifts are very small and slow

    Breathtaking views. Staff very accommodating, professional and friendly. Security and car guards went out of their wat to assist with carrying luggage and taking care of car.

    Stayed in July 2025

Showing 1 - 25

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