Reviews of St Tropez Guest House
7615 Maroba street, 9866 Phuthaditjhaba, South Africa
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Reviewed: 6 September 2025 · Stayed in September 2025
Verified reviewComfortable bed
Nothing
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe staff. Hospitality. Room was well prepared and cleaned. Safe parking for the car
There water was warm. The pressure pump was low and it would cut from time to time mid showering
Dear valued guest, Thank you for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that our staff's hospitality, room preparation, and cleanliness met your expectations. You're also right that safe parking for your car is essential, and we're glad you felt secure. However, we apologize for the inconvenience caused by the low water pressure and intermittent water supply during your shower. We'll investigate and address this issue to ensure a more consistent and comfortable experience for our guests in the future. Thank you again for your feedback. We appreciate your input and look forward to welcoming you back to our guest house. Warm regards St Tropez Guesthouse.
Dear valued guest, Thank you for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that our staff's hospitality, room preparation, and cleanliness met your expectations. You're also r… Show more
Reviewed: 23 August 2025 · Stayed in June 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewThe welcome and hospitality
Not enough parking space
Good day Mmathapelo, Thank you for your kind words about our welcome and hospitality! We're glad you felt at home with us. Sorry to hear that the parking space was a bit limited. We'll take your feedback into consideration and explore options to improve our parking facilities. We appreciate your input and look forward to serving you better in the future. Warm Regards, St Tropez Guest House.
Good day Mmathapelo, Thank you for your kind words about our welcome and hospitality! We're glad you felt at home with us. Sorry to hear that the parking space was a bit limited. We'll take your feedback into consideration and expl… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe dinner was delicious and the staff was friendly!
We had a little disappointment with their shower as the water was not hot. New
Thank you for your kind words about the dinner and our staff's friendliness! We are glad you enjoyed your meal. Sorry to hear that the shower water was not hot. We will look into it and make sure to improve our maintenance to provide a better experience for our guests in the future. Warm Regards, St Tropez.
Thank you for your kind words about the dinner and our staff's friendliness! We are glad you enjoyed your meal. Sorry to hear that the shower water was not hot. We will look into it and make sure to improve our maintenance to provide a… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewGreat
Noise from the adjacent room.
Sorry to hear that the noise from the adjacent room was disturbing. We'll look into it and work on improving our soundproofing or room allocation to minimize disruptions. Thank you for bringing it to our attention, and we hope to welcome you back for a more peaceful stay in the future.
Sorry to hear that the noise from the adjacent room was disturbing. We'll look into it and work on improving our soundproofing or room allocation to minimize disruptions. Thank you for bringing it to our attention, and we hope to welcom… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in April 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewI was traveling with my 8-year-old son, and even he liked the place. The staff were really friendly and professional. The room was clean and the bed was very comfortable. I included breakfast in my stay, and it was delicious. Definitely would recommend 👌🏾.
Nothing
A huge thank you for your kind words! We are thrilled to hear that you and your son had a fantastic stay with us. We are especially glad you enjoyed our friendly and professional staff, cleanliness, and delicious breakfast. We cannot wait to welcome you both back again soon! 😊
A huge thank you for your kind words! We are thrilled to hear that you and your son had a fantastic stay with us. We are especially glad you enjoyed our friendly and professional staff, cleanliness, and delicious breakfast. We cannot wait t… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewEverything
Nothing.
Thank you so much for your feedback! We are thrilled to hear you were happy with everything about your stay. If you are comfortable sharing, what specifically made your experience with us special? Your insights will help us continue to deliver amazing service to our guests. Warm Regards St Tropez Management.
Thank you so much for your feedback! We are thrilled to hear you were happy with everything about your stay. If you are comfortable sharing, what specifically made your experience with us special? Your insights will help us continue to deli… Show more
Reviewed: 9 June 2025 · Stayed in April 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in April 2025
Verified reviewreception
parking
Sorry to hear that our parking did not quite meet your expectations . We appreciate your feedback and will look into improving our parking facilities, We are thrilled that you had a positive experience with our reception team. We are committed to providing excellent service and ensuring our guests feel welcome. We look forward to serving you again!
Sorry to hear that our parking did not quite meet your expectations . We appreciate your feedback and will look into improving our parking facilities, We are thrilled that you had a positive experience with our reception team. We are commit… Show more
Reviewed: 23 May 2025 · Stayed in April 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewSecurity> Guard was always around patrolling when I went to the smoking area. My car was parked at a safe place.
Honestly None
Thank you for your kind words about our security team! We are glad to hear that you felt safe and secure during your stay, and that our guard was visible and attentive. We prioritize the safety of our guests and their belongings, and it is great to know our efforts are appreciated.
Thank you for your kind words about our security team! We are glad to hear that you felt safe and secure during your stay, and that our guard was visible and attentive. We prioritize the safety of our guests and their belongings, and it is … Show more
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewRoom was spacious, bathroom gorgeous, plus a working aircon since it was cold. Place is nice an clean
Location, we didn’t sleep as there was loud music till the morning from a neighbour. When you had travelled from far, all you need is a quite peaceful sleep. Also breakfast being served from 7:30 sucks, we left at 7:15 no food had even been prepared
Thank you for sharing your detailed feedback with us. We're glad you enjoyed the spacious room, beautiful bathroom, and working air conditioning. However, we're sorry to hear that the noise from the neighbor disrupted your sleep and that the breakfast timing didn't work for you. We'll look into addressing the noise issue and consider adjusting our breakfast hours to better suit our guests' needs. We appreciate your input and hope to welcome you back when you can enjoy a more peaceful stay. Warm Regards St Tropez
Thank you for sharing your detailed feedback with us. We're glad you enjoyed the spacious room, beautiful bathroom, and working air conditioning. However, we're sorry to hear that the noise from the neighbor disrupted your sleep and… Show more
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewThe staff were friendly, welcoming and accommodating.
The bookings made online aren’t exactly captured, you will have to pay upon arrival.
Thank you for your kind words about our staff! We're glad you found them friendly, welcoming, and accommodating. Regarding the online booking payment, we appreciate your feedback and will look into streamlining our payment process to ensure a smoother experience for our guests. Your input is valuable to us, and we'll work on improving our systems. Warm Regards St Tropez Guest House
Thank you for your kind words about our staff! We're glad you found them friendly, welcoming, and accommodating. Regarding the online booking payment, we appreciate your feedback and will look into streamlining our payment process to en… Show more
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in March 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewStaff was helpful
Breakfast starts at 8 am instead of 7 am
We are thrilled to hear that our staff was helpful, we would also like to thank you for your feedback about our breakfast times! We appreciate your input and will take it into consideration when reviewing our breakfast schedule. We're always looking for ways to improve our services and ensure that our guests have a great experience with us. Warm regards St Tropez Management
We are thrilled to hear that our staff was helpful, we would also like to thank you for your feedback about our breakfast times! We appreciate your input and will take it into consideration when reviewing our breakfast schedule. We're a… Show more