Reviews of The Kraal Guest House
10 ACORN LN, Houghton, 2198 Johannesburg, South Africa

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 February 2025 · Stayed in January 2025
Verified reviewReviewed: 13 February 2025 · Stayed in February 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewThe staff didn't seem prepared for the booking and ensuring that everything was working e.g. fans are not working, and there are no globes for bedside lambs.
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 27 December 2024 · Stayed in December 2024
Verified reviewReviewed: 18 December 2024 · Stayed in December 2024
Verified reviewReviewed: 12 December 2024 · Stayed in December 2024
Verified reviewIt was at a quiet and safe location
Late at night when sleeping I was woken up by people talking loud
Reviewed: 8 December 2024 · Stayed in December 2024
Verified reviewThis place should be called Yeoville Kraal in Yeoville. Situated right on the corner of busy Loius Botha intersection. Very unsafe and noisy location. Did not spend the night and drove back home after function
We are sorry to hear that you did not like our place.We do not understand when you say it's unsafe as we have gape security patrolling the place.There is also nothing we can do about vehicles that passes through as you said.Its also surprising that you did not even comment about the clean linen and the clean facilities.Thank you for coming through.
We are sorry to hear that you did not like our place.We do not understand when you say it's unsafe as we have gape security patrolling the place.There is also nothing we can do about vehicles that passes through as you said.Its also surpris… Show more
Reviewed: 6 December 2024 · Stayed in December 2024
Verified reviewReviewed: 27 October 2024 · Stayed in October 2024
Verified reviewReviewed: 20 October 2024 · Stayed in October 2024
Verified reviewReviewed: 2 October 2024 · Stayed in September 2024
Verified reviewReviewed: 29 September 2024 · Stayed in August 2024
Verified reviewThe location was not was expected.
Reviewed: 2 July 2024 · Stayed in July 2024
Verified reviewStaff were friendly and helpful, all facilities worked.
The room was very cold with no heating, the bin in my room hadn't been cleaned out from whoever stayed there before me, location is in an awkward part of the city and surrounding areas felt unsafe.
Hi Mia We are sorry to hear your experience about the bin, I personaly check the rooms before every check in. We have since worked on the heating issue.
Reviewed: 1 July 2024 · Stayed in June 2024
Verified reviewIt was secure, beautiful and clean. The staff was welcoming and friendly.
The bathroom window did not close properly.
It was a pleasure hosting you Debra.looking forwad to host you again
Reviewed: 21 June 2024 · Stayed in June 2024
Verified reviewClean and Conveniently situated.
It was a pleasure hosting you. looking forwad to host you again
Reviewed: 31 May 2024 · Stayed in May 2024
Verified reviewThe place is nice and clean.The location is great liked everything
Nothing
Reviewed: 30 May 2024 · Stayed in May 2024
Verified reviewReviewed: 22 May 2024 · Stayed in May 2024
Verified reviewReviewed: 15 April 2024 · Stayed in April 2024
Verified reviewIt was clean It was comfortable Staff was very helpful It had everything that is needed
The water was cold in the mornings, I couldn’t enjoy my morning showers Whenever you come back from wherever you were they took time to open the gate for you. When you call they sometimes didn’t answer their phone and had to bang the gate for it to be opened
Thank you for taking time to review our place.We are working on fixing the issue with the gate.Our insurance has since replaced the faulty gyser.